Technical Analyst – HDS
Digital at HSBC
The most exciting digital revolution in HSBC’s history is happening right now
The global digital solutions we are creating will influence the banking behaviour of over 37 million customers worldwide
Such an exciting journey comes with a truly unique career opportunity: working alongside a growing team of experts from world-leading technology companies to embed digital into the heart of the bank
Our Digital teams are an integrated global group of over 3500 technologists and commercial thinkers, working across our offices in the UK, India, China, Hong Kong, the US, Canada, Poland and Mexico
Our work includes developing new mobile apps and online experiences; using digital messaging to build the relationship with our customers; building and improving the underlying technology and security platforms; and innovating our propositions to take advantage of new innovations
We are looking for a Technical Analyst to help us build and run HSBC’s online banking services, helping us move away from the monolithic architectures of the past to a new microservices platform
You will be part of a cross functional product team delivering products into production in ever shortening cycles and helping to drive the continuous improvement of our processes, tooling and engineering practices
We’re looking for passionate, driven, team loving, agile evangelising, technology enthusiasts to join the team and become part of our journey to shape and change the future of HSBC
Key Accountabilities:
- Be responsible for producing detailed technical designs across the full stack that are robust, scalable and reusable and deliver the exceptional user experience driven by the product teams
- Actively drive the team to improve their CI/CD engineering practices with focus on eliminating waste and manual processes
- Design visuals that give automated real time feedback on KPIs to a variety of stakeholders across a range of media
- Help the team understand and meet the non-functional requirements required for delivery of a product to customers
- Keen to collaborate with others, and you’ll give thought about how software fits into the bigger picture
- Experienced with a range of agile practices and understand how and why they work
- Willing and able to learn and adapt to new technologies and disciplines as and when needed
- Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
Technical Skills
Be familiar with the majority, and expert in some of the following:
- Strong analytical and problem solving skills with excellent attention to detail
- Experience of creating good quality visuals/artifacts conveying information clearly together with strong oral and written communication skills
- Experience of building ‘mobile first’, responsive, adaptive single page applications (essential)
- Experience of using cloud based services with supporting tooling AWS / Terraform (desirable)
- Strong understanding of Agile & Devops practices, CD/CI pipelines (essential)
- Strong knowledge of process optimization practices, Six Sigma, value stream mapping, etc
(desirable) - Good knowledge of API best practices, API design, REST and standards like JSON (desirable)
- Tooling – Jira, Confluence, Slack
Jenkins, Splunk, Appdynamics
(desirable) - Financial services experience beneficial
HSBC is committed to building a culture where all employees are valued, respected and opinions count
We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment
We are an equal opportunity employer and are committed to creating a diverse environment