Circle is a global financial technology firm that enables businesses of all sizes to harness the power of stablecoins and public blockchains for payments, commerce and financial applications worldwide
Circle’s platform has supported over 100 million transactions worth tens of billions of dollars, with nearly 10 million retail customers, over a thousand businesses, while storing and securing more than $5 billion in digital currency assets
Circle is also the creator of USD Coin (USDC), the fastest growing, regulated, fully-reserved stablecoin, which now stands at a 1,5 billion market cap and is adding more than 100 million net new digital dollars in circulation every week
Today, Circle’s transactional services, business accounts, and platform APIs are giving rise to a new generation of financial services and commerce applications that hold the promise of raising global economic prosperity for all through programmable internet commerce
What you’ll be part of:
With the mission “To raise global economic prosperity through programmable internet commerce,” Circle was founded on the belief that blockchains and digital currency will rewire the global economic system, creating a fundamentally more open, inclusive, efficient and integrated world economy
We envision a global economy where people and businesses everywhere can more freely connect and transact with each other with new technologies for digital money
We believe such a system can raise prosperity for people and companies everywhere
What you’ll work on:
Reporting to the Director of Client Solutions, you will design and help customers implement complex and business-critical solutions
You will play an integral role in executing our solution validation processes across the entire customer lifecycle
From discovery calls to post sales support and implementation, you will partner with prospects and customers and guide them along their technical evaluation of Circle’s suite of products and services
You will develop customized PoCs, solution diagrams, and implementation plans that articulate the value of Circle’s technology for our customers
You will heavily collaborate with our Product and Engineering teams to provide market feedback and analysis that will influence our product roadmap
Most importantly, you will set the foundation for long-term, successful customer relationships that rely on Circle’s technology and future innovation to grow their business
You will aspire to our four core values:
- Multistakeholder – you have dedication and commitment to our customers, shareholders, employees and families and local communities
- Mindful – you seek to be respectful, an active listener and to pay attention to detail
- Driven by Excellence – you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals
- High Integrity – you seek open and honest communication, and you hold yourself to very high moral and ethical standards
You reject manipulation, dishonesty and intolerance
What you’ll bring to Circle:
You have 2+ years experience as an accomplished Solutions Engineer at one or more B2B SaaS organizations
You are talented in storytelling and presenting technical demonstrations
You are capable of engaging in strategic and technical conversations at multiple levels of the organization
You are obsessed with customer success and believe your number one responsibility is the customer
You have a strong interest in the future of global payments and, preferably, a background in Fintech
You have in-depth understanding of APIs, distributed systems, databases, and developer tools
You have experience working with developers on implementation, integration, and customization of SaaS-based products
You are able to assess technical requirements that match business objectives
You have a successful track record scoping, designing, and validating technical solutions for large enterprise organizations
Finally, you enjoy building at the earliest stages
You care deeply about contributing and improving company processes
And you enjoy moving at a fast pace, building a long-lasting foundation, and helping customers thrive
We are an equal opportunity employer and value diversity at Circle
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status