Responsibilities
- Manage day to day fraud prevention and mitigation domestically and globally across our suite of payment products
- Develop and monitor tools, processes, and strategies to ensure that they deliver high quality fraud detection while balancing acceptance rates and P&L impacts
- Manage investigations on all payment inquiries, payment recalls, and chargebacks
- Understand Card Scheme rules/regulations and internal procedures that affect risk, fraud and dispute processing
- Implement and manage security measure systems, fraud prevention strategies and alerts
- Manage relationships with banks, clients, and third parties to inform risk-based decision making
- Build fraud analysis models and provide data-driven insight on improving efficiency and effectiveness of the fraud systems
- Work with the product and development teams to identify system improvements to the fraud prevention systems
- Generate risk management reports
Requirements
- 3-6 years of experience at payments processor, card acquirer, bank in risk or fraud department
- 1 year of experience in a high risk industry working in fraud or risk management
- Experience with Visa and Mastercard risk tools (including 3DS, AVS, etc)
- Extremely tech savvy
- Intermediate to advanced SQL
- Intermediate to advanced Excel
- Strong analytical and problem solving skills
- Familiarity with blockchain analytics tools
- Extremely proactive communicator willing to raise flags when needed and keep team members informed of ongoing risk or fraud related activities
- Efficiency focused
- Excellent communication and documentation skills
Nice to have
- Experience working in crypto industry fraud and risk teams
- Experience with alternative payment methods and risks
Perks & Benefits
- Health, dental, and vision benefits for you and your family
- Work From Home
- Computer setup of your choice
- Unlimited paid time off to relax and recharge
- Flexible work hours
- 401(k) plan with corporate matching
- Opportunity to work in a growing startup