Product Insights & Analytics (Remote – Work from Anywhere)

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Xapo

Remote - Anywhere


POSITION OVERVIEW

We’re seeking a collaborative, proactive, and curious problem-solver to join us as Product Insights & Analytics at Xapo
 

Although we are headquartered in Gibraltar, this is a full time, 100% remote position
Work from anywhere!

RESPONSIBILITIES

As Product Insights & Analytics you will be responsible to:

  • Solve business and product problems with data: query and process data, provide reports, summarize and visualize data
  • Be proactive in helping the product & marketing decision making process by ensuring everybody has the needed data and information available
  • Ask the questions to understand the needs and come up with timely solutions that meet those needs while making sure that the insights are reliable, precise and accurate
  • Define goals, metrics, KPIs, and develop dashboards to visualize the marketing and user funnels and how customers engage with the product
  • Help your team and stakeholders develop their KPIs and self-serve dashboards
     
  • Assess the impact of marketing campaigns, releases of new features and other product decisions
  • Derive insights from our customers’ behaviour & journey to grow and optimize our marketing efforts, improve our product and retention, identify optimal communication channels and strategies
  • Work with business teams to design, analyse and interpret experiments that help improve product and marketing metrics
    Generate data-driven hypotheses and advocate on testing best practices, contributing to accelerating our testing cycles
  • Develop and maintain models to predict customer engagement, LTV and retention

REQUIREMENTS

  • Proficiency with relevant analytics tools ( Python or R), including at least one SQL dialect
  • Experience in designing and analysing A/B tests and experiments of varying degrees of complexity
  • Mastery of at least one data visualization tool (Looker, Tableau, Data Studio)
  • Strong analytical and communication skills

NICE TO HAVE SKILLS

  • Work experience with Amplitude, Segment
  • Fintech Experience
  • Work experience with the Google Cloud Platform: BigQuery, Dataflow, TensorFlow, Data Catalog
     
  • Work/project experience with big data and advanced programming languages
  • Work experience with AWS tools to process data (DMS, Glue, Pipeline, Kinesis, Lambda, etc)
  • Experience using Java, Spark, Hive, Oozie, Kafka, NiFi and Map Reduce
  • Experience with or advanced courses on data science and machine learning

OTHER REQUIREMENTS

  • A dedicated workspace
     
  • A reliable internet connection with the fastest speed possible in your area
  • Devices and other essential equipment that meet minimal technical specifications
  • Alignment with Our Values
  • Ownership mentality