At Coinbase, our mission is to, and we couldn’t do this without hiring the best people
We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto
Know those people who always lead the group project? That’s us
There are a few things we look for across all hires we make at Coinbase, regardless of role or team
First, we look for candidates who will thrive in a like ours, where we default to trust, embrace feedback, and disrupt ourselves
Second, we expect all employees to commit to our to our work
Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture
We’re a remote-first company looking to hire the absolute best talent all over the world
Ready to #LiveCrypto? Who you are:
- You’ve got positive energy
You’re optimistic about the future and determined to get there
 - You’re never tired of learning
You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3
0
 - You appreciate direct communication
You’re both an active communicator and an eager listener – because let’s face it, you can’t have one without the other
You’re cool with candid feedback and see every setback as an opportunity to grow
- You can pivot on the fly
Crypto is constantly evolving, so our priorities do, too
What you worked on last month may not be what you work on today, and that excites you
You’re not looking for a boring job
- You have a “can do” attitude
Our teams create high-quality work on quick timelines
Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission
- You want to be part of a winning team
We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone
As the Operations Manager for Compliance at Coinbase, you’ll lead the charge in combating money laundering and ensuring that we meet our mission to make cryptocurrency accessible to everyone
You’ll be the driving force behind our Anti-Money Laundering (AML) operations, leading a team of passionate professionals who are just as dedicated to making a difference as you are
With your expertise in compliance, operations, and organizational management, you’ll be the mastermind behind scaling our operations to new heights and optimizing our policies and procedures to align with the latest industry best practices
In this critical role, you’ll take charge of identifying areas for improvement and working closely with your team and cross-functional partners to develop and implement effective solutions that will help us meet our goals in a meaningful way
But that’s not all – you’ll also be responsible for building, growing, and managing a world-class team across co-located and remote sites
As a natural leader with a passion for compliance and operations, you’ll collaborate with other leaders, internal stakeholders, and outsourced vendor partners to ensure that our operations are scaling in a thoughtful, effective way
If you’re ready to take on a challenge that will make a difference in the world, we want you on our team
Apply now and be a part of something truly transformative!
What you’ll be doing (ie
job duties):
- You will execute the strategic vision for Compliance by scaling operational performance, which includes the execution of operational OKRs, KPIs and initiatives
- In partnership with Compliance, Legal, Program Management, and other operational support partners (eg Workforce Management, Vendor Management, Analytics, Quality Assurance, etc
) you will create and scale operational mechanisms to manage productivity, improve quality, and contribute to best-in-class compliance operations
- You are responsible for the development of standard work and will utilize your Compliance background and team of Compliance professionals to collect feedback and drive upstream improvements to user guides, procedures, and policy
- Utilize an in-depth understanding of metrics, reporting, capacity planning and financials to make informed data-driven decisions
- Drive weekly, monthly, and quarterly vendor business reviews to instill customer focus and operational excellence culture across all tiers of support
- Thoughtfully delegate tactical responsibilities and set performance expectations across the organization
- Hire, lead and develop a diverse, high performing team, setting up the organization for success through investments in career growth
What we look for in you (eg job requirements):
- Motivated by Coinbase’s mission
- Minimum of 5 years of proven KYC/AML experience in financial services or technology organizations leading large teams (100-500+) across multiple countries and regions
- Minimum of 3 years experience working with global outsourcing providers and senior leadership
- Working knowledge of laws, regulations, and risk management practices for financial services
- Hands-on involvement in developing and producing metrics and reporting
- Proficient in PowerPoint/Google Slides and Excel/Google Sheets
- A BA/BS degree in business, finance, and other related fields
Nice to haves:
- Advanced degree in business, finance, and other related fields
- Experience with and/or keen interest in cryptocurrency
- Experience working across multiple AML systems and programs simultaneously (, experience in combinations of KYC, AML, and Sanctions)
- Experience with or previous exposure to financial services regulators
- Professional certifications ( CRCM, CAMS, CIA, CISA, and CICA)
- Deep understanding of Google apps, JIRA, Salesforce Service Cloud
Pay Transparency Notice:Â Depending on your work location, the target annual salary for this position can range from $144,500 to $170,000 + target bonus + target equity + benefits (including medical, dental, vision and 401(k))
ID: P51883
Commitment to Equal Opportunity
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer
 All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law
Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law
 For US applicants, you may view ,  and  notices by clicking on their corresponding links
 Additionally, Coinbase participates in the  in certain locations, as required by law
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Coinbase is also committed to providing reasonable accommodations to individuals with disabilities
If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase
com and let us know the nature of your request and your contact information
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Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants
Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available
By submitting your application, you are agreeing to our use and processing of your data as required
For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined  Â
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