About Kraken
As one of the largest and most trusted digital asset platforms
globally, we are empowering people to experience the life-changing potential of crypto
 Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide – our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption
 But we’re only just getting started
We want to be pioneers in crypto and add value to the everyday lives of billions
Now is not the time to sit on the sidelines
Join us to bring crypto to the world
We are seeking a highly ambitious, proactive and experienced “Institutional Relationship and Solution Manager” to help us continue to grow our client base, generate revenue through new business and ultimately help our clients succeed
The “Institutional Relationship and Solution Manager” will source fresh business opportunities through their personal network, oversee a small portfolio of assigned key clients and develop new business from existing clients
Our ideal candidate has a unique flair for communication, a deep understanding of the impact and urgency of our clients requests and a proven track record of building long-lasting, mutually beneficial relationships
What you'll do:
- Independently source and onboard Institutions
- Optimize processes for sales, support and CRM
- Be an advocate for Kraken’s full product suite
- Be the primary point of contact and build long-term relationships with clients based on trust and respect
- Act as a full service researcher for clients
- Be available and highly responsive to your prospects and clients via any channel they prefer including voice 7 days a week
- Enhance Kraken’s reputation by taking initiative in owning the client’s request and providing the best in class client experience in the financial services industry
- Generate, filter, and pursue client leads, respond to inbound opportunities, and assist team members in doing the same
- Liaising with internal functions to help drive product development, prioritization and strategy
- Document all interactions with prospects, leads and clients in CRM
Who you are:
- Fluent in English, both verbal and written (second language is appreciated)
- Over 5 years’ experience in a crypto trading environment and/or legacy finance sales & account management
- An extensive personal network in the legacy finance space with a strong focus on institutional and corporate clients (hedge funds, proprietary trading firms, banks and other asset managers)
- Solid experience in handling high net wealth market
- Demonstrated ability to understand complex business problems, conduct analysis, and identify well-reasoned solutions
- Experience with crypto and/or legacy finance markets trading systems and knowledge of current trends facing traders/trading desks directly
- Knowledge of international payments and banking
- Well informed about the debate on regulation of cryptocurrencies worldwide
- Strong understanding and respect for security and privacy
- Self-motivated and able to thrive in a results-driven environment
- Exceptional sales skills to sell our products and services to prospective and current clients
- Achieving and exceeding weekly/monthly metrics (appointments, qualified leads, new contacts, etc
) - This is an individual contributor role that reports to a sales manager who values in-the-moment coaching, weekly one on ones as well as autonomy to allow you to own your success
- Passionate about bringing crypto to a wider audience and driving adoption
- Must be innovative, proactive, action oriented, and travel-enthusiast
Location Tagging: #USWe’re powered by people from around the world with their own unique and diverse experiences
We value all Krakenites and their talents, contributions, and perspectives, regardless of their background
 As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind
Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws
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