This Workplace Experience Coordinator role will provide outstanding customer service and support the daily experience and culture of the office
In this role, you have the responsibility to lead day-to-day operations that support a productive and fun work environment for Ripple
You are a diligent and resourceful problem-solver, who can easily collaborate, and communicate with internal teams and external partners
Â
WHAT YOU’LL DO:
- Attention to safety, cleanliness ,and the day-to-day efficient functioning of the general office environment
- Handle small to medium sized internal events, including but not limited to the set up of furniture & food for events/meetings
- Assist with the management of the food and beverage program globally
- Assist with onboarding and off-boarding of employee experience
 - Coordinate space planning and support; assist in updating floor plans, perform moves and new hire space assignments with IT
- Act as the liaison between all vendors providing site services, including but not limited to commercial movers, carpenters, security, building management and electricians to fix facilities problems
- Maintain building operations and emergency procedures, etc
- Schedules preventative maintenance and respond to urgent maintenance calls
- Respond and triage incoming Jira tickets in a timely manner
 - Build and maintain procedures and processes for internal events
 - Assist with budget planning and spend management
 - Purchase office & kitchen supplies as required
- Coordinate with building management for any work order request
- Assist with reception and mailroom services
WHAT WE’RE LOOKING FOR:
- Bachelor’s degree with 2-4 years of customer service experience
- Top notch customer services skills with the ability to interact with all levels of personnel within the company, external customers, and vendors
- Display a willingness to be flexible and exhibit a professional manner
- Excellent organization and time management skills
- Excellent interpersonal and communication skills Ability to work independently
- Proficiency with MS Office (Word, Excel, PowerPoint) Ability to process invoices for department manager approval
- Flexibility required if additional work hours are needed
WHAT WE OFFER:
- The chance to work in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact
- Competitive salary and equity
- 100% paid medical and dental and 95% paid vision insurance for employees starting on your first day
- 401k (with match), commuter benefits
- Industry-leading parental leave policies
- Generous wellness reimbursement and weekly onsite programs
- Flexible vacation policy – work with your manager to take time off when you need it
- Employee giving match
- Modern office in San Francisco’s Financial District
- Fully-stocked kitchen with organic snacks, beverages, and coffee drinks
- Weekly company meeting – ask me anything style discussion with our Leadership Team
- Team outings to sports games, happy hours, game nights and more!
Â