Associate Account Manager – English, Spanish and Portuguese

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Kraken Digital Asset Exchange


About Kraken

As one of the largest and most trusted digital asset platforms

globally, we are empowering people to experience the life-changing potential of crypto
 Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide – our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption

 But we’re only just getting started
We want to be pioneers in crypto and add value to the everyday lives of billions
Now is not the time to sit on the sidelines
Join us to bring crypto to the world
To ensure Kraken is the right fit for you, please ensure you read to find out more about us!About the Role

We are excited to be rapidly scaling our Account Management team and are looking for an Associate Account Manager to join Kraken’s meaningful mission based in the US! The Account Management team exists to build meaningful relationships with a portfolio of assigned high net worth clients both retail and business
We primarily do this by hiring the most talented individuals on the planet, who are passionate or curious about the mainstream adoption of cryptocurrency and the technology which underpins it
And that's when you come in!As our new Associate Account Manager, your primary goal is to build meaningful relationships with a portfolio of assigned high net worth clients and to grow our business across the LATAM region with a focus on Spanish and Portuguese speaking clients
You will also partner up with our sales operations team in supporting our clients with their queries
This is a brilliant opportunity for an ambitious sales professional who wants to develop their client retention and acquisition skills in one of the most exciting teams in the most disruptive industries in the world!As a new Krakenite, a mentor will ensure you have all the training necessary to set you up for success until you feel empowered to work autonomously
You will be encouraged and pushed to constantly improve your performance and grow as a professional by your team and manager
By joining this team now, you will have the chance to progress with a clear career path, even within the first year, with earning potential growing in line with your output
This might be the occasion to have your career going to the moon!

What You'll Do:

    • Build strong relationship with new and existing clients to ensure we continue driving growth as one of the best digital asset platform in the market
    • Generate leads and expand your portfolio of clients by leveraging your network, participate to networking events and beyond
    • Enhance Kraken’s reputation by taking initiative in owning the client’s request via multiple sources across different time-zone
    • Partner up with our sales operations team to support our clients with guidance and expertise in using our products and services
    • Be a Kraken advocate in promoting our full product suite and company’s values to new and existing our clients 

Who You Are:

    • You have experience managing a diverse portfolio of clients, ideally in the financial industry where you have proven to be a pro in client retention  
    • Experience handling high net worth clients and engaging with business partners at all levels of an organisation 
    • Exposure to crypto trading systems where you have learned advanced trading features such as margin trading, OTC, etc… 
    • Passion about the cryptocurrency world and most importantly a learning attitude about new crypto-industry trends 
    • Fluent at a native speaker level of English, Spanish and Portuguese 
    • Based in the States and ideally you are already part of the local crypto community in the LATAM region
    • Believe wholeheartedly in the crypto, cypherpunk, libertarian values of Kraken described in our Tentaclements document

Do you want to raise the bar in the crypto-industry with us as our new Associate Account Manager? Apply now! We will be in touch with you as soon as possible
  Location tagging: #US #California #Georgia #New Mexico #Arizona #LI-Remote #LI-DM2We’re powered by people from around the world with their own unique and diverse experiences
We value all Krakenites and their talents, contributions, and perspectives, regardless of their background
 We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind
Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws
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