Bank Operations Lead

Anchorage Digital

United States




At Anchorage we are building the world’s most advanced digital asset platform for institutions to participate in crypto.


Founded in 2017, Anchorage Digital is a regulated crypto platform that provides institutions with integrated financial services and infrastructure solutions.

With the first federally chartered crypto bank in the US, Anchorage offers institutions an unparalleled combination of secure custody, regulatory compliance, product breadth, and client service.

We’re looking to diversify our team with people who are humble, creative, and eager to learn.

We are a remote-first, global team, but provide the option of working in-office in San Francisco, New York City, Indianapolis, Sioux Falls, Porto, and Singapore.

Our COO team is responsible for overseeing the day-to-day management of Anchorage Digital Bank.

The Bank Operations Lead will support the COO in the management of the Bank, in coordination with Bank executives, including ensuring compliance with the Operating Agreement and that Bank functions are operating effectively.

The Bank Operations Lead will drive execution of initiatives and projects, including remediation of IA and OCC findings, strategic initiatives, and new business activities.

This person will also support the COO in oversight of the Bank’s corporate governance, including Board management and reporting.

The Bank Operations Lead will also engage with Operations and Compliance to ensure a positive client experience and implementation of enhancements across relevant stakeholders.

As a Bank Operations Lead, you will:

    • Drive strategic, cross-functional initiatives for the Bank, including new product and service approvals
    • Support the Chief Operating Officer in the day-to-day management of the Bank
    • Work with stakeholders to understand potential client business initiatives and the impact on Bank operations and compliance  
    • Manage remediation process and action items of any audit and regulatory issues pertaining to the Operating Agreement
    • Collaborate closely with stakeholders across the Bank, including the Executive team
    • Deliver reporting to senior management and the Board

You may be a fit for this role if you have:

    • Experience driving strategic initiatives across multiple verticals within a financial institution 
    • Ability to effectively communicate with, influence, and manage multiple and sometimes competing stakeholder interests
    • Willingness and expertise to navigate ambiguity and define clear next steps for project or deliverable owners 
    • Proven organizational and execution skills, including complex project management, ability to drive initiatives  and ability to multitask
    • Excellent written and oral communication skills and experience delivering reports of various formats, including to Boards and senior management 
    • The ability to build strong, cross-functional relationships 
    • Proficient in g-suite tools, specifically Google Sheets/Excel and Slides/PowerPoint

Although not a requirement, bonus points if you have:

    • Worked in an business operational capacity at a financial institution or Big 4



About Anchorage Digital – People: Who we are
The Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in  the evolving digital asset ecosystem.

As  a diverse team of more than 300 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy.

 Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work—regardless of who you are or where you come from.

We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.

 Anchorage Digital is an Equal Opportunity Employer.

We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.