BSC Operations Intern

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BSC (Binance Smart Chain) is a EVM compatible blockchain, and launched mainnet starting from Sep 1st, 2020.  More than 900 DeFi and dapps have been deployed in BSC and attracted more than 1MM daily active users (addresses). The successful candidate will be an integral part of the Community team engaging with one of the most active and popular communities in the blockchain industry.

Job Responsibilities:

    • Attend customer inquiries / feedback via case management promptly and efficiently 
    • Identify & manage initiatives to improve operational processes and reduce operational list
    • Provide a high level of customer service to ensure customer satisfaction
    • Maintain and evolve operating procedures to complement written supervisory procedures

Job Requirements:

    • Basic understanding of blockchain technology and mechanics
    • Strong verbal and written communication skills
    • Able to work under minimal supervision
    • Passionate, result oriented, and good team player
    • Bilingual in English and Mandarin would be an added advantage