Creative Coordinator – Lumen

Protocol Labs


Lumen is a visual agency working in collaboration with Protocol Labs. We are a group of award-winning designers pioneering new forms of creative expression in the Web3 space. Our group specializes in unique brand strategies and design services for emerging Web3 companies. 

We’re searching for a highly skilled Creative Coordinator to help us drive organization, efficiency, and growth. Working alongside the creative leadership team, you will support resourcing, including the development and management of estimates, timelines, and team utilization. The ideal candidate will have production experience and strong skills with work plan development and progress oversight. They will be expected to prepare and present regular progress updates to appropriate management channels.

Objectives of this Role

  • Juggle multiple projects and priorities simultaneously in a fast-paced environment 

  • Participate in project design meetings and outline initial creative briefs 

  • Coordinate internal and external resources, ensuring projects remain within scope, schedule, and defined budgets 

  • Monitor, and maintain workflow systems, manually intervening as needed 

  • Analyze project progress and, when necessary suggest adjustments to scope, timelines, and costs to achieve cost savings 

  • Issue all appropriate legal paperwork (e.g. contracts and terms of the agreement) 

  • Oversee external production vendor engagements and contracts 

  • Achieve organizational goals while upholding standards and best practices

Daily and Monthly Responsibilities 

  • Ensure all parts of an assigned project are processed, organized, and progressing according to predetermined timelines and deliverable dates 

  • Assist in assigning project tasks to relevant parties and check in for status updates 

  • Develop and maintain project performance databases that track overall progress and the accomplishment of specific milestones 

  • Act as a point of communication between company teams and external resources 

  • Deepen partnerships with outside resources—including third-party vendors 

  • Track and organize creative assets making them easily accessible for clients and creative talent.

Skills and Qualifications

  • Bachelor’s degree in business or related field 

  • 6+ years’ of coordinating creative projects within a company or agency setting 

  • Hands-on experience with managing clients and teams 

  • Proven success in an agency setting, working with all levels of management 

  • Understanding of project management software 

  • Competency in Google Workspace Suite, Airtable, Github, and Notion 

  • Familiarity with creative software: Adobe Suite and Figma 

  • Ability to work on tight deadlines 

  • Strong written, verbal, and presentation skills 

  • You love remote work