Crypto Operations Manager (Trading & Settlement), Cash App

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The Cash App Operations team is responsible for building and managing a scalable operating environment for a fast growing mobile payment app with multiple, external partners and internal, cross-functional stakeholders
  You are a leader with a deep interest and passion for Bitcoin who has a history of impact in high performing operational teams
You will help expand our existing Bitcoin product line into a portfolio of crypto-based services
You will support the management of our Crypto business in multiple critical areas including liquidity management, trading, and custody / cold storage
You will be expected to help identify and remediate operational issues in multiple areas as well as managing key external partners, participating in cross-functional projects and supporting product development
In addition:

You Will:

  • Support the Crypto business on a day-to-day basis ensuring faster and more efficient operations including critical functions:  trading, settlement and partnerships 

  • Optimize strategic Crypto partnerships for Cash App through detailed and proactive partner-management, working with partners to define, iterate, stabilize and enable new initiatives and features

  • Manage Crypto trading & ensure settlement in a timely fashion
     

  • Drive financial performance of our rapidly scaling Crypto business, which includes forging new revenue lines

  • Collaborate with partners — both internal and external — to improve points of failures, resolve partner issues, document all critical processes and drive accountability/ performance in line with commercials

  • Collaborate across cross functional constituents including Cash App engineering, design, product, finance, legal, compliance, customer support, data science and risk operations

  • Leverage and analyze multiple sources of data to inform business decision making and optimizations

  • Drive operational efficiency with measurable outcomes 

Qualifications

  • 5+ years of treasury, operations and/or payments experience, preferably in a fast moving technology or financial services company
    Entrepreneurial drive is key

  • 2-3+ years of Bitcoin knowledge or experience is a strong plus 

  • Strong understanding of the financial services industry and its current evolution

  • Experience with developing a rapidly scaling business and related operation

  • Experience with trading operations, settlement & crypto custody

  • Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

  • Team player, utilizes influence to drive outcomes with internal & external stakeholders
     

  • Ability to develop new revenue streams and negotiate commercial agreements

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace
Block is a proud equal opportunity employer
We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class
 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process
We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible
 Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our
 

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance

Block, Inc
(NYSE: SQ) is a global technology company with a focus on financial services
Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy
Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services
With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin
Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects
Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans
TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution