HR & Ops Manager

💻 Full-time 📍 Location: New Delhi-(Hybrid)

This role centres around overseeing end-to-end recruitment, streamlining operational policies, and maintaining a cohesive team
We are searching for an individual who demonstrates focus, diligence, and the ability to meet all stakeholders’ expectations consistently

What you’ll do as a HR & Ops Manager at Syndr:

• Be accountable for all HR operations, including payroll, superannuation, HR-related vendor management, and on-off boarding
  

• Mentor a team of HR professionals, providing guidance, and training
  

• Develop and implement strategies to enhance employee engagement
  

• Address grievances ensuring fair, consistent, and proper resolution in consideration of company policy, procedures, and values
  

• Oversee the end-to-end recruitment process, including job postings, sourcing, interviewing, and candidate selection
  

• Oversee the performance review process, including setting performance goals, providing training and support to managers, and developing performance improvement plans when necessary
  

• Streamline HR operations, policies, and procedures to ensure compliance and efficiency
  

• Handle employee documentation, onboarding, benefits administration, and offboarding processes
  

• Collaborate with key parties and legal counsel to review, update, and create legally compliant employment documents, including employment contracts, consulting service agreements, and other employment-related templates
  

• Ensure accurate HR records and data integrity in HR systems through regular reviews and audits of employee information and HR processes
  

• Participate in special projects on a local and global basis as required
  

 Requirements

• Excellent written & spoken communication skills in English

• Minimum 2 years of experience in Human Resources, with a strong focus on employee engagement, recruitment, operations, and team management
  

• MBA in Human Resources or Bachelor’s Degree with previous HR Operations experience working in a fast-paced environment-related field
  

• Strong customer focus in the delivery of internal services
  

• Excellent written and verbal communication skills
  

• Demonstrated leadership skills and experience in managing a team
  

• Strong analytical and problem-solving abilities
  

• Comfortable using tools like Google meet, Zoom, Slack, Keka, FreshTeam, and 1Password
  

You will stand out if you have …

• Interest in crypto, DeFi and Web3

 Values & How we work?

The entire crypto space doesn’t just move fast but is constantly accelerating
It’s hard building a DeFi product — it’s 24/7, 365 days a year, markets do not close, the ground beneath you can shift, assumptions can and do fail & risk of burning out is real

• We take our product + brand very seriously
  

  • If we see even a small flaw in our product, we always ask ourselves – Why isn’t this perfect?

  • All members have perpetual autonomy to fix anything broken that we notice, and we do not wait for someone else to tell us what to do
    

• Take extreme ownership of everything we do

  • If the team fails, everyone fails, so prioritize and execute
    

  • We think long-term, set big goals, and communicate with clear directions and goals to achieve them
    Everyone must understand not just what they’re doing but also why they are doing it
    

  • No Egos, lead by example, and mutual accountability
    

• Strive for clear and simple communication – this is easier said than done but communicating the “why” of an issue is equally important as the “what
  ”

• All meetings have an agenda, with outcomes clearly defined as tasks and call-to-actions
  

• Prioritize all tasks by – what is more important for our users without compromising on any of the above goals
  

What we Offer

• Unique opportunity to work with a small, focused & ambitious team on very interesting projects and get the level of responsibility and ownership that would be unlikely at any other project
  

• Great company culture: informal, non-hierarchical, ambitious, highly professional yet collaborative and entrepreneurial

• Sense of a Shared Mission

• Work on the latest technology, equipment, and web3 stack with dedicated budgets

• Flexible working hours

• Annual team retreat

• Competitive compensation

Tips for a successful application

• Do some research: look at our website and social media channels

• Only apply to us if you are genuinely interested or curious about this role and DeFi space; this is not for someone who is just looking for “a job”

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