Member of Business Operations, Business Systems

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Anchorage Digital

United States

At Anchorage we are building the world’s most advanced digital asset platform for institutions to participate in crypto

Founded in 2017, Anchorage Digital is a regulated crypto platform that provides institutions with integrated financial services and infrastructure solutions
With the first federally chartered crypto bank in the US, Anchorage offers institutions an unparalleled combination of secure custody, regulatory compliance, product breadth, and client service
We’re looking to diversify our team with people who are humble, creative, and eager to learn
We are a remote-first, global team, but provide the option of working in-office in San Francisco, New York City, Indianapolis, Sioux Falls, Porto, and Singapore
The Business Operations team at Anchorage Digital partners cross-functionally across go-to-market and corporate functions to enable better collaboration across internal and external stakeholders, improve business efficiency, support data-driven decision-making, and build scalability across the team

As a Member of Business Operations you will:

    • Optimize and manage: user administration, object administration/troubleshooting & documentation, field management & documentation, data management/clean up
    • Assist in management and maintenance of IronClad / Workato / Zapier / Figma / Whimsical in relation to business systems processes
    • Process management and eventually process building
    • Act as a Salesforce support liaison
    • Support ad-hoc system/data requests from client-facing teams
    • Partner with Revenue Operations (Sales Enablement) to drive business technology adoption across user base

You may be a fit for this role if you have:

    • 2-4 years of experience in a business systems role at a fast-paced technology company
    • Experience working with an Institutional or Enterprise Sales Organization
    • Outstanding communication skills with ability to build consensus within and across teams
    • A cross-functional, results-driven, entrepreneurial spirit
    • Proficiency in Salesforce (required!) and/or admin level certifications

Although not a requirement, bonus points if:

    • In addition to Salesforce, you have experience with Python, Zapier, Workato, Groove, or Looker
    • You have helped scale a fast-growing startup from the ground-up in a business operations or systems administration capacity
    • You are intellectually curious and not afraid of getting out of your comfort zone at work
    • You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system

About Anchorage Digital – People: Who we are

The Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in  the evolving digital asset ecosystem
As  a diverse team of more than 300 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy
 Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work—regardless of who you are or where you come from
We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives
 Anchorage Digital is an Equal Opportunity Employer
We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation