Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users
Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank
We are one of the earliest and largest crypto platforms in Southeast Asia offering exchange and wallet services to our users
Our product lineup also includes electronic payment service and e-wallet
Through our wallet, users can send money to anyone, pay for bills, shop online at over 100,000 merchants, receive money transfers from 200+ countries even without a bank account, and of course, view and purchase cryptocurrencies
Duties and Responsibilities
- Facilitate successful processing of onboarding documents of business partners
- Ensure each partner is compliant to local and international regulatory standards followed by
- Build trusted relationships with partners to align with overall company goals
- Deliver and help with the team on the day-to-day partnerships deliverables
- Work closely with relevant departments to resolve issues
- Demonstrate clear, effective, and professional communication
- Meet and exceed performance metrics such as quality, productivity, first contact resolution, and attendance
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies, and procedures
- Perform other duties that may be assigned by the immediate supervisor and may have an impact on business operations and company goals
Qualifications
- Educational background in business administration, management, finance, entrepreneurship, operations, or relevant work experience
- Preferably have experience in customer service and BPO
Exposure to financial services/institutions and financial technology industries is highly desirable
- Has knowledge of Google Suite programs
- Strong verbal and written communication skills in both English and Filipino
- Keen to details and able to work with minimal to no supervision
- Has a track record for getting things done – drive, ownership, and execution are at the core of our culture
- Quick learner and thrives in a fast-paced environment
- Good communication and coordination skills, good psychological quality
- Highly trustworthy and extremely organized
Join the Coins Team Now!
Meaningful Collaborations
– The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience
Scalable Growth –
Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement
A Space For Bright Ideas –
Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact
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