Recruiting Ops Coordinator, Launchpad

Protocol Labs


Protocol Labs is seeking a Recruiting Ops Coordinator for the Launchpad Recruiting team.

This person will ensure operational excellence and consistent coordination & reporting to drive launchpad recruiting forward by leveraging data to improve and exponentially scale the business.


Talent at Protocol Labs

Protocol Labs is a product-development lab, but behind the protocols and tools we build, research and spec work, and implementations are passionate people, teammates, and community members.

The Talent Team ensures that the broader organization remains happy, aligned, and productive.

Protocol Labs works at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).

The Talent Team has the challenging and exciting task of taking the best from these groups to shape how we work at PL and ensure we all grow as people and professionals.

This happens in an environment of curiosity, passion, and a love for open source.

As a Recruiting Ops Coordinator at Protocol Labs, you will…

  • Keep recruiting velocity at full throttle by managing multiple competing priorities in a fast-paced environment to keep candidates moving quickly through the pipeline.

  • Partner with PLN to build interview processes that are efficient and guarantee an exceptional candidate experience
  • Work on projects that scale our teams, such as process improvements and candidate identification
  • Create reports, dashboards, and other visualizations on data associated with launchpad recruiting to provide insights to senior management and business leaders in support of decision-making efforts.

You may be a fit for this role if you have or are a:

  • 2+ years experience in a customer/client-facing role, preferable in the recruiting
  • Ownership Mentality – you take pride in your quality of work.

    You strive to make each candidate interaction a positive reflection of PL as a whole
  • Outstanding people skills – high degree of empathy and great communicator
  • Strong organizational skills, great attention to detail, and an ability to complete tasks quickly and with accuracy
  • Metric reporting and analysis experience using tools such as Excel or google sheets
  • Ability to learn and use various communication/collaboration software (e.


    , Slack, Gmail, Google Drive)

Bonus points if:

  • You have experience with mapping imports and exports into different systems
  • Have experience working globally, in the open, or across distributed teams 
  • You have knowledge/passion for web3 / crypto 
  • You thrive in ambiguity and can operate with minimal direction
  • Experience with Greenhouse or other ATS is a plus.

  • You have proficiency in optimizing processes and programs and understand the balance between human touch & automation.

  • You anticipate needs before they arise
  • You have a “favorite” spreadsheet