Senior Atlassian Engineer

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Kraken Digital Asset Exchange

Remote Anywhere

Building the Future of Crypto 

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology
What makes us different? Kraken is a mission-focused company rooted in crypto values
As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion
For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world
Before you apply, please read the  page to learn more about our internal culture, values, and mission
As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages
Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space
Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like , , and 
Become a Krakenite and build the future of crypto!Proof of work

The team

A Senior Atlassian Engineer with Data Center expertise will have a pivotal role within the organization, specializing in the design, development, customization, and maintenance of Atlassian Data Center instances
This role demands a high level of proficiency and experience in comparison to junior engineering positions

The Senior Atlassian Engineer collaborates closely with multidisciplinary teams, including developers, project managers, and system administrators, to optimize workflows, streamline processes, and elevate collaboration through Atlassian's ecosystem

The Opportunity

    • Provide strategic implementation and configuration of Atlassian Data Center products to align with organizational requirements
    • Design and develop advanced customizations, plugins, scripts, and integrations to extend the capabilities of Atlassian Data Center tools
    • Collaborate with cross-functional teams to gather complex requirements and offer technical leadership on best practices for leveraging Atlassian Data Center instances
    • Dive into intricate technical issues that arise within the Atlassian toolset on a daily basis, employing a systematic and analytical approach to identify root causes and implement effective resolutions
    • Continuously design, develop, and refine custom plugins, scripts, and integrations that extend the capabilities of Atlassian products, tailoring them to the changing needs of different teams
    • Jira Service Management configuration for a variety of teams including modifying forms, request types, workflows and more
    • Stay current with the latest features and updates in Atlassian Data Center offerings, evaluating their suitability for organizational needs
    • Regularly assess the applicability of new features and updates in Atlassian products, strategically evaluating their potential to enhance collaboration and productivity within the organization
    • Provide timely and responsive management of technical issues reported by users, addressing their concerns and providing guidance to ensure optimal tool utilization
    • Communicate effectively with non-technical stakeholders, translating complex technical concepts into clear explanations to bridge the gap between technical and business perspectives

Skills you should HODL

    • 5+ years of professional experience in software engineering, with a focus on Atlassian products and Data Center instances
    • 3 years of experience in Jira software, Jira Service Management and Confluence
    • Proven track record of designing, implementing, and customizing Atlassian Data Center solutions for complex organizational needs
    • Experience with scripting, automation, and API integrations
    • Strong understanding of enterprise-level architecture, scalability, and performance optimization principles
    • Strong analytical skills for diagnosing and resolving complex technical challenges within Atlassian Data Center environments
    • Proven ability to troubleshoot performance issues, identify bottlenecks, and implement effective solutions

Nice to Haves

    • Helpdesk experience using tools like OKTA, VPNs, and other System Administration roles
    • Computer Science or related degree
    • Atlassian certification(s) (ACP-100, ACP-610)
    • Consulting experience with an Atlassian Partner
    • Experience working in an environment of greater than 10,000 users

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives
We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job
We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind
Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws
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