Senior Benefits Analyst

Ripple is growing and so is our People Team!  We’re looking for a Sr. Benefits Analyst to join our team. 

You will directly impact how benefits are delivered at Ripple and ensure an exceptional employee experience.  The position reports to the Director, Benefits & People Operations, who envisions this role as a strong partner and the go-to person for all things benefits.  This role requires prior experience with high-growth tech companies scaling their benefits programs. The ideal fit has a flexible mindset and is comfortable with ambiguity and change.

This role is based remotely in the US. 

WHAT YOU’LL DO:

  • Provide front line support for employee inquiries. Respond to employee inquiries regarding benefits coverages, eligibility, elections, status changes, and other general inquiries.  
  • Conduct new hire benefits presentation.
  • Coordinate day-to-day benefits processing, including new hire enrollments, life events, terminations, and individual employee benefit reimbursements.
  • Ensure the accuracy of all benefits enrollments in the HRIS system so that vendors receive accurate eligibility information.
  • Complete regular and ad-hoc audits to ensure employee benefit coverage and payroll deductions are accurate.  
  • Ensure effective transfer of eligibility and elections to vendor partners, including management of error reporting and troubleshooting any system or integration issues.
  • Facilitate 401(k) and spending account reconciliations.
  • Partner with benefits vendors to ensure a positive employee benefits experience and resolve benefits or claims issues.
  • Participate in the annual benefits renewal and open enrollment processes, including Workday system and vendor integration updates, and delivery of the open enrollment experience.
  • Collaborate with internal resources on cross-functional projects to implement changes or new programs, partnerships, and streamline operations.
  • Assist with the research, analysis and evaluation of company-wide benefit plans/programs.
  • Coordinate with 3rd party leave administrator and People team/management on leave-of-absence requests and disability paperwork to ensure timeliness and legal compliance.

WHAT WE’RE LOOKING FOR: 

  • 3+ years of experience in HR Benefits administration-related functions in an evolving and high growth environment
  • Expertise in global benefit programs including administration, compliance, data analytics, and financials
  • Strong knowledge of employee benefits and applicable laws at the federal, state, and local level
  • Excellent verbal and written communication skills
  • Strong interpersonal skills and ability to maintain effective working relationships with internal and external partners
  • Capable of working independently and collaboratively in a fast-paced environment
  • Proficient with benefits-related HR systems. Experience in Workday, Google Suite, Microsoft Office, Confluence a plus!
  • Strong attention to detail and accuracy, organizational and time management skills.
  • Ability to prioritize and maintain flexibility in a fast-paced, changing environment.
  • Results driven and solution-focused problem solver

WHAT WE OFFER:

  • The chance to work in a fast-paced start-up environment with experienced industry leaders
  • A learning environment where you can dive deep into the latest technologies and make an impact
  • Competitive salary and equity
  • 100% paid medical and dental and 95% paid vision insurance for employees starting on your first day
  • 401k (with match), commuter benefits
  • Industry-leading parental leave policies
  • Generous wellness reimbursement and weekly onsite programs
  • Flexible vacation policy – work with your manager to take time off when you need it
  • Employee giving match
  • Modern office in San Francisco’s Financial District
  • Fully-stocked kitchen with organic snacks, beverages, and coffee drinks
  • Weekly company meeting – ask me anything style discussion with our Leadership Team
  • Team outings to sports games, happy hours, game nights and more!