Senior Content Strategist, Experience Design

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Braintrust

San Francisco


  • JOB TYPE: Freelance, Contract Position (no agencies/C2C – see notes below)
  • LOCATION: United States only (Time Zone: EST Partial overlap)
  • HOURLY RANGE: Our client is looking to pay $90 – $110/hr
  • ESTIMATED DURATION: 40h/week 

THE OPPORTUNITY

As a content strategist you will 

  • Develop content strategy based on business goals and user needs optimized for consumption context
     
  • Develop information architectures for discovery, sign up and onboarding flows
  • Collect and create content inventories from which new content can be created
     
  • Audit existing content to determine current performance and opportunities for improvement
     
  • Perform gap-analysis and competitor analysis
     
  • Write ADA-compliant content for interfaces (onboarding, microcopy, forms, menus, alerts) and other digital experiences (support content, product-related emails, alerts, and more)
     
  • Contribute to (and optimize) content governance and documentation across projects
     
  • Make the business case for adding, retiring, moving, and expanding content to support user and business goals

You’re a person who (required skills)

  • 5+ years of experience developing enterprise content strategy and creating content for interfaces (UX writing)
  • Bachelor’s degree in English composition, communications, design, or related field
  • A working proficiency with design tools, including Sketch, InVision, and Axure
  • Working knowledge of software used by designers and project managers

And you are a person who:

  • Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on achieving results
  • Collaborates effectively to get things done, building and nurturing strong relationships
  • Is exceptional at problem-solving, issue resolution, and time management
  • Demonstrates strong listening, communication, and presentation skills
  • Is a continuous learner who adapts quickly and positively to change
  • Is available to travel up to 10% of the time 

You’ll be better prepared if you have (desired skills)

  • Master’s degree with compensating experience
     
  • Financial, digital agency, or similar industry experience

Top Skills

  • B2C
  • Omni-channel
  • Accessibility
  • UX Writer

Apply Now!

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