The Senior IT Infrastructure Engineer is an experienced IT professional “all rounder” dedicated to supporting end users from all aspects of the business
This will be our first person on the ground within the IT function and will be responsible for a broad range of IT related projects from SAAS vendor selection, procurement, infrastructure build, asset management and IT support request triage
You will work closely with the Security team to plan, implement and communicate initiatives to help ensure employees are achieving high levels of Productivity & Security
This role is ideal for an individual that has a strong aptitude for developing processes alongside hands on engineering work
This position is a ground-floor opportunity to help shape the future of the IT organization
Your Impact
- Create IT Process workflows for employee onboarding, offboarding and access management
- Design, build and implement enterprise device management policies and procedures, infrastructure and supporting systems
- Create a centralized process for IT support requests for a 100% remote based workforce
- Diagnose and resolve technical hardware and software issues on Windows, Mac, Linux and other operating systems
- Develop strategic partnerships within the organization and find ways to reduce operational friction
Requirements
- 5+ Years of experience in an IT related position
- Expertise managing and supporting major operating systems such as MacOS and Windows in startup and enterprise environments
- Expertise on managing SAAS Products such as GSuite, Slack, Okta and AWS
- Expertise on MDM Platforms such as VMWare Workspace ONE and JAMF
- Strong knowledge of security best practices
- Strong organization and communication skills – ability to communicate with stakeholders of all levels
- Working knowledge of DevOps tooling such as Terraform or Chef
Our Principles
At Chainlink Labs, we’re committed to the key operating principles of ownership, focus, and open dialogue
We practice complete ownership, where everyone goes the extra mile to own outcomes into success
We understand that unflinching focus is a superpower and is how we channel our activity into technological achievements for the benefit of our entire ecosystem
We embrace open dialogue and critical feedback to arrive at an accurate and truthful picture of reality that promotes both personal and organizational growth
About Chainlink Labs
Chainlink is the industry standard oracle network for connecting smart contracts to the real world
With Chainlink, developers can build hybrid smart contracts that combine on-chain code with an extensive collection of secure off-chain services powered by Decentralized Oracle Networks
Managed by a global, decentralized community of hundreds of thousands of people, Chainlink is introducing a fairer model for contracts
Its network currently secures billions of dollars in value for smart contracts across the decentralized finance (DeFi), insurance, and gaming ecosystems, among others
The full vision of the Chainlink Network can be found in the
Chainlink is trusted by hundreds of organizations—from global enterprises to projects at the forefront of the blockchain economy—to deliver definitive truth via secure, reliable data
This role is location agnostic anywhere in the world, but we ask that you overlap some working hours with Eastern Standard Time (EST)
We are a fully distributed team and have the tools and benefits to support you in your remote work environment
Chainlink Labs is an Equal Opportunity Employer
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