Service/Business Designer (Contract to Hire)

  • 1 applications
  • Applications may have closed
  • JOB TYPE: Freelance, Contract Position (no agencies/C2C – see notes below)
  • LOCATION: Remote – United States only (Time Zone: PST/CIST Partial overlap)
  • HOURLY RANGE: Our client is looking to pay $100 – $125/hr
  • ESTIMATED DURATION: 40h/week – long-term


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● Design and execute primary and secondary research – identifying and prioritizing assumptions and defining a path to test them through user research and in-market experimentation 

● Drive the early development of a new solution – identifying target users, defining key features, designing business models, managing prototype builds, and crafting go-to-market strategies 

● Build a practical plan to de-risk an opportunity – helping discern how best to deploy the limited resources (team and budget) available and then iterating that plan as we learn more from the market 

● Ruthlessly prioritize and iterate (approach and/or solution) based on feedback from users ● Manage key stakeholders in the process of venture building – including client-partners, development partners, contractors, as well as the internal venture team 

● Conceptualize and oversee the delivery of assets and artifacts that bring a diverse group of stakeholders along for continued investment decisions 

● Contribute downstream to alpha/pilot launches, with strategy, analysis and execution/ops 


● 4+ years relevant experience across a combination of the following areas: ○ research and human-centered design 

○ innovation/design consulting 

○ product management 

○ product design/prototyping 

○ early stage product development 

○ corporate innovation 

● Well-versed in applying human-centered design principles to the research, development, and execution of new products and services 

● Experience with activating and contributing to teams in dynamic (virtual and live) environments 

● Comfort and courage with navigating the unknown through rigorous testing and iteration – we like to say, “You don’t know, but you know how to know” 

● Ability to handle complexity – weighing a variety of competing factors to make sound decisions with imperfect and/or incomplete data 

● We strive to recruit a group of unique individuals, but our team members tend to share these attributes: Curiosity Perceptiveness Optimism Courage Entrepreneurialism Discernment Humility 


● You inspire people to work with you – you’re a top-notch collaborator 

● You have a strong sense of ownership – you’re willing to do whatever it takes to serve the mission, the team and the customer

● You are focused on results and appreciate the entrepreneurial constraints of limited resources 

● You respond well to complex situations, working with customers and partners to solve problems 

â—Ź You move quickly and have the confidence to act decisively when needed

● You know what to measure, when, and how to communicate success/learnings to others who have not been in the trenches with you 

● You have the ability to work with remote teams 

● You appreciate the power of a diverse organization and contribute to the culture of co-creating impactful solutions 

● You know that these problems require teams to solve them – there is no one right answer, and one brilliant brain is not enough to solve any of the problems we work on 

Apply Now!


Qualified candidates will be invited to do a screening interview with the Braintrust staff
We will answer your questions about the project, and our platform
 If we determine it is the right fit for both parties, we’ll invite you to join the platform and create a profile to apply directly for this project

C2C Candidates: This role is not available to C2C candidates working with an agency
But if you are a professional contractor who has created an LLC/corp around your consulting practice, this is well aligned with Braintrust and we’d welcome your application

Braintrust values the multitude of talents and perspectives that a diverse workforce brings
All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status