Staff Technical Program Manager – eDiscovery

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We’re Coinbase
We’re the world’s most trusted way to join the crypto revolution, serving more than 89 million accounts in more than 100 countries
 

Our mission is to , and we couldn’t do this without hiring the best people
We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web 3
0 for our users across the globe, whether they’re trading, storing, staking or using crypto
Know those people who always lead the group project? That’s us

There are a few things we look for across all hires we make at Coinbase, regardless of role or team
First, we look for candidates who will thrive in a like ours, where we default to trust, embrace feedback, and disrupt ourselves
Second, we expect all employees to commit to our to our work
Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture
We’re a remote-first company looking to hire the absolute best talent all over the world

Ready to #LiveCrypto? Who you are:

  • You’ve got positive energy
    You’re optimistic about the future and determined to get there
     
  • You’re never tired of learning
    You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3
    0
     
  • You appreciate direct communication
    You’re both an active communicator and an eager listener – because let’s face it, you can’t have one without the other
    You’re cool with candid feedback and see every setback as an opportunity to grow
  • You can pivot on the fly
    Crypto is constantly evolving, so our priorities do, too
    What you worked on last month may not be what you work on today, and that excites you
    You’re not looking for a boring job
  • You have a “can do” attitude
    Our teams create high-quality work on quick timelines
    Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission
  • You want to be part of a winning team
    We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone

The RIM Team advises the business on record retention and governance, defensible disposition, and information risks, as well as E-Discovery and legal hold services to all Coinbase’s business units
The RIM Team is managed by the RIM Attorney who owns, maintains, and operates the RIM programs, including records management, privacy, Legal Hold and E-Discovery, manages E-Discovery vendor relationships, and interfaces with other key departments

The RIM eDiscovery Lead is expected to liaise with Coinbase’s Responsible Attorneys, litigation paralegals, outside counsel, E-Discovery service providers, Coinbase’s IT team and IT business partners, and Data Privacy to effectively manage E-Discovery and information governance projects

Principle Duties and Responsibilities

●  Work in close coordination with the RIM Attorney, Responsible Attorneys, and Paralegals to issue Legal Hold Notices, reminders, and releases

●  Monitor acknowledgement of Legal Hold Notices and issue escalation notices as needed

●  Conduct and document custodian interviews (to identify locations of relevant documents and other potential custodians) with legal hold custodians; conduct follow-up interviews as needed

●  Collect or facilitate collection of devices, electronically stored information (“ESI”), and physical assets for relevant matters

●  Manage the process for preservation and collection (where required) of documents subject to legal hold from legal hold custodians who transfer between departments or offboard

●  Work in close coordination with Responsible Attorneys to identify key terms and concepts as part of early case assessment; refine the terms and concepts as necessary to properly focus search parameters

●  Assist in the evaluation, selection, and management of vendors and service providers for E-Discovery and review services

●  Liaise with IT on the implementation of processes and procedures to support Legal Hold and records and information management requirements, particularly with respect to non-custodial data and systems including developing solutions for form of production

●  Work in close coordination with the RIM Attorney and IT to develop strategies to identify, preserve, and collect data from the G-Suite

●  Monitor electronic document productions made by outside counsel

●  Manage any document libraries that the Company may establish of documents frequently called for in matter production

●  Manage the process for case closure at the conclusion of a matter

● Support Records Management team in IT projects to retire, decommission or otherwise migrate data from key systems to ensure compliance with RIM policies and legal requirements

●  Work in close coordination with the RIM Attorney and IT to develop strategies related to retention of Records and information across the G-Suite

●  Coordinate with IT or vendors to track, troubleshoot and resolve issues with Legal Hold and E-Discovery software

●  Assist IT or vendors with software installations and upgrades including testing and issue identification and resolution

●  Participate in the development and maintenance of data maps/data lineage diagrams to understand where Coinbase data resides and how data sources interact with one another

●  Liaise with Records Management team to develop and refine processes to facilitate defensible destruction of ESI and physical assets

●  Participate in the development of training and other educational materials related to Legal Hold and other E-Discovery processes, including the defensible disposition of information and physical assets

●  Participate in the Data Preservation Team

●  Stay current on EDRM trends and all aspects of Information Governance that

impact his/her practice area

●  Stay abreast of modifications and enhancements to the eDiscovery and retention features of the Google product offering

Required Qualifications:

●  Extensive knowledge of the eDiscovery and retention capabilities within the Google product offering

●  Extensive knowledge of technology, IT systems and infrastructure, computer networking and the discovery-relevant aspects of new and emerging technologies such as data created with mobile and cloud-based applications

●  Understanding of computer forensics and forensically sound collection processes and technologies

●  Proficiency with the use of Microsoft Office products (, Word, Excel, PowerPoint, Visio)

●  Excellent oral, written, presentation and communication skills

●  Excellent interpersonal skills

●  Excellent organizational skills with keen attention to detail to track, monitor, and coordinate E-Discovery and Information Governance projects

●  Effectively manage time to ensure deadlines are met and quality is achieved

●  Proven ability to utilize experience and knowledge to identify and implement E-Discovery and Information Governance process improvements

●  Proven ability to work collaboratively with individuals at all levels and throughout all business units of an organization

●  Bachelor’s degree

●  E-Discovery certification (, certification from the Association of Certified

E-Discovery Specialists)

●  5+ years IT experience and/or 5+ years supporting e-discovery or information management technical operations at a large law firm, governmental agency, corporate legal department, or E-Discovery vendor

●  3+ years of experience as a law firm litigation paralegal preferred

●  3+ years of recent experience with DISCO Hold or comparable legal hold

software

●  3+ years of recent experience using the eDiscovery and retention capabilities in the Google product offering

Job #: P1371240

Pay Transparency Notice:  Depending on your work location, the target annual salary for this position can range from $195,000 to $230,000 + target bonus + target equity + benefits (including medical, dental, vision and 401(k))

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer
  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law
Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law
 For US applicants, you may view ,  and  notices by clicking on their corresponding links
  Additionally, Coinbase participates in the  in certain locations, as required by law
 

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities
If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase
com and let us know the nature of your request and your contact information
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Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants
Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available
By submitting your application, you are agreeing to our use and processing of your data as required
For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined    

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