Supervisor, Compliance Operations

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Celsius addresses the financial needs of today’s consumers worldwide through a custody, yield earning and lending platform accessible via mobile and desktop app. With a mission to put unparalleled economic freedom in the hands of the people, and a core belief that financial services should only do what is in the best interests of the community, Celsius is a modern earning and lending platform where membership provides access to curated financial services that are not available through traditional financial institutions. Customers can hold their digital assets safely with Celsius, borrow fiat or stablecoins against their crypto collateral at the lowest interest rates in the space, and earn yield on digital assets in their account with Celsius. The Celsius team is committed to doing good and doing well. We believe in the power of disruption and the importance of decentralization to create a new system that acts in the best interest of everyone. Each member of our team brings something unique and innovative to the table, but the common thread that links us together is our passion for blockchain, equality, and leading the next financial revolution that changes the equation to bring power back to the people.

What a Supervisor in Compliance Operations does:

  • Assists the Head of Compliance Operations with day-to-day operations for the KYC, EDD, and Transaction Monitoring Teams
  • Conduct performance management conversations and tracking with analysts
  • Provide subject matter expertise and input for inquiries from internal teams 
  • Assigns escalations to Senior Analysts and takes on investigations directly where more expertise is required
  • Assesses the quality of work performed by analysts; provides coaching and feedback
  • Provide first-level review on suspicious activity reporting and incident report submissions
  • Prepares and conducts training for analysts on an ongoing basis
  • Work with Financial Crimes Compliance and AML Managers to develop and disseminate best practices to the operations team
  • Jump in to help with additional tasks of the overall Compliance team of a fast-growing company

What is Needed for the Role:

  • At least 4 years of experience in AML compliance, investigations, KYC, or Enhanced Due Diligence;
  • At least 2 years of experience in a supervisory role;
  • Familiarity with red flags of fraud, identity theft, and other financial crime typologies;
  • A record of creative problem solving;
  • Excellent English writing and verbal communication skills;
  • A bachelor’s degree in a relevant field, or CAMS certification and four years of work experience in AML, or the equivalent experience affording you the judgment to work independently on these topics.
  • To be successful in this role you will need to be quick to learn the cryptocurrency business, have a proactive, enthusiastic and positive attitude, have a strong knowledge of AML compliance and investigations best practices, and be able to work in a fast-paced and innovative environment.

What would also be good:

  • Familiarity with cryptocurrency and risks specific to the field;
  • Blockchain analysis certification such as Chainalysis Reactor Certification (CRC);
  • Experience with public records research and investigations tools;
  • Prior start-up experience 
  • Experience with decentralized finance (DeFi)