About The Role
We are seeking a full-time technical writer to join our developer team
You will join a team of talented developers to make our products & libraries easier to use and to help explain our underlying technology to a larger audience
We are seeking a great communicator with a deep understanding of Web3 technologies: an experienced writer who can explain complex topics in a simple way, and has the ability to organize and structure our content to allow developers to onboard quickly and effectively
What you’ll be doing:
- Writing high quality documentation such as technical/architecture documentation, user guides, FAQs, video tutorials, and technical support docs for key aspects of our platform
- Documenting standards, guidelines, and best practices for engineers
- Organizing documentation and making them easily discoverable
- Maintaining content quality through curation and content performance analysis
- Monitoring external channels (like Discord) where target audience of these docs may provide feedback
- Gaining an in-depth understanding of the product and what customers/developers need
- Proactively identifying gaps in the documentation or knowledge base articles
What we’re looking for:
- 5+ years of experience as a technical writer on complex products/projects (preferably in the distributed systems, fintech or blockchain space)
- Our ideal candidate can comprehend blockchain and DeFi concepts quickly and understand the user journey from multiple perspectives
- Comfortable reading code (with some pointers when necessary)
- Enjoys working at the command line
- Has demonstrated experience identifying critical doc projects and executing them
- Is familiar with Markdown and typical content management workflows
- Creative skills and usage of visuals that may increase understanding
- Comfortable working autonomously and in a fast-paced, highly collaborative environment with an emphasis on cross-team communication
- Excellent written and verbal English communication skills
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