User Research Intern

  • Applications may have closed

At Coinbase, our mission is to, and we couldn’t do this without hiring the best people
We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto
Know those people who always lead the group project? That’s us

There are a few things we look for across all hires we make at Coinbase, regardless of role or team
First, we look for candidates who will thrive in a like ours, where we default to trust, embrace feedback, and disrupt ourselves
Second, we expect all employees to commit to our to our work
Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture
We’re a remote-first company looking to hire the absolute best talent all over the world

Ready to #LiveCrypto? Who you are:

  • You’ve got positive energy
    You’re optimistic about the future and determined to get there
  • You’re never tired of learning
    You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3
  • You appreciate direct communication
    You’re both an active communicator and an eager listener – because let’s face it, you can’t have one without the other
    You’re cool with candid feedback and see every setback as an opportunity to grow
  • You can pivot on the fly
    Crypto is constantly evolving, so our priorities do, too
    What you worked on last month may not be what you work on today, and that excites you
    You’re not looking for a boring job
  • You have a “can do” attitude
    Our teams create high-quality work on quick timelines
    Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission
  • You want to be part of a winning team
    We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone

Coinbase is seeking interns to join our User Research team for a 12-week internship to understand user needs for existing products like Coinbase
com, Prime, Wallet, etc
You will contribute to unique, large scale, highly complex product problems
You will help researchers, designers, and product managers craft thoughtful experiences to help enable all people to engage with the crypto economy
You don’t need to be an expert on cryptocurrency to join us—we welcome folks at many different moments in their cryptocurrency journey
We only ask that you have a basic knowledge of cryptocurrency and Coinbase’s role in it, and an interest in learning more

What you’ll be doing (ie
job duties):

  1. Work on one or more research projects with other researchers, designers, and product managers to investigate a product problem or area
  2. Learn how to plan and execute research to solve complex and ambiguous product problems
  3. Craft one or more research reports to clearly communicate your findings and make impactful design and product recommendations for the team

What we look for in you (ie
job requirements):

  1. Currently enrolled and pursuing a Bachelors, Masters, or trade program certificate in a research-related field, or pursuing user research as an extracurricular while enrolled in a Bachelors program
  2. Actively seeking a career in user research
  3. Working knowledge of general research principles (experimental design, bias, confounds, etc
    ) and UX research principles (usability testing, design thinking, etc
  4. Enjoy thinking about how people interact with products, with a natural curiosity to understand others’ mental models and motivations
  5. Self-motivated and committed to personal growth
  6. Approach problems with positive energy

Application Requirements

  1. Final report from a past research project: This can be a school, bootcamp, or consulting/extracurricular project
    We’re interested to see how you communicate your findings, as well as how the research goals influenced your choices with methodology, execution, and recommendations
    Please share as PDF or doc (link or Dropbox/Drive link or email attachment)
  2. Resume: Include previous work and/or educational experiences 

Pay Transparency Notice: Target hourly pay rate for this role is $50
00 per hour

ID: G2437


Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer
  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law
Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law
 For US applicants, you may view ,  and  notices by clicking on their corresponding links
  Additionally, Coinbase participates in the  in certain locations, as required by law

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities
If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase
com and let us know the nature of your request and your contact information
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Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants
Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available
By submitting your application, you are agreeing to our use and processing of your data as required
For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined    

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