Workplace Experience Coordinator

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This Workplace Experience Coordinator role will provide outstanding customer service and support the daily experience and culture of the office. In this role, you have the responsibility to lead day-to-day operations that support a productive and fun work environment for Ripple. You are a diligent and resourceful problem-solver, who can easily collaborate, and communicate with internal teams and external partners. 


  • Attention to safety, cleanliness ,and the day-to-day efficient functioning of the general office environment.
  • Handle small to medium sized internal events, including but not limited to the set up of furniture & food for events/meetings.
  • Assist with the management of the food and beverage program globally.
  • Assist with onboarding and off-boarding of employee experience. 
  • Coordinate space planning and support; assist in updating floor plans, perform moves and new hire space assignments with IT.
  • Act as the liaison between all vendors providing site services, including but not limited to commercial movers, carpenters, security, building management and electricians to fix facilities problems.
  • Maintain building operations and emergency procedures, etc.
  • Schedules preventative maintenance and respond to urgent maintenance calls
  • Respond and triage incoming Jira tickets in a timely manner. 
  • Build and maintain procedures and processes for internal events. 
  • Assist with budget planning and spend management. 
  • Purchase office & kitchen supplies as required.
  • Coordinate with building management for any work order request.
  • Assist with reception and mailroom services.


  • Bachelor’s degree with 2-4 years of customer service experience
  • Top notch customer services skills with the ability to interact with all levels of personnel within the company, external customers, and vendors
  • Display a willingness to be flexible and exhibit a professional manner
  • Excellent organization and time management skills
  • Excellent interpersonal and communication skills Ability to work independently
  • Proficiency with MS Office (Word, Excel, PowerPoint) Ability to process invoices for department manager approval
  • Flexibility required if additional work hours are needed


  • The chance to work in a fast-paced start-up environment with experienced industry leaders
  • A learning environment where you can dive deep into the latest technologies and make an impact
  • Competitive salary and equity
  • 100% paid medical and dental and 95% paid vision insurance for employees starting on your first day
  • 401k (with match), commuter benefits
  • Industry-leading parental leave policies
  • Generous wellness reimbursement and weekly onsite programs
  • Flexible vacation policy – work with your manager to take time off when you need it
  • Employee giving match
  • Modern office in San Francisco’s Financial District
  • Fully-stocked kitchen with organic snacks, beverages, and coffee drinks
  • Weekly company meeting – ask me anything style discussion with our Leadership Team
  • Team outings to sports games, happy hours, game nights and more!