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Part of our mission at the Zcash Foundation is to support the Zcash ecosystem. To that end, we are seeking to engage a Community Support Coordinator to provide technical support to the Zcash community. 

Responsibilities of the role will include: 

• Identify, triage and respond to technical support and ecosystem onboarding questions and issues raised on a variety of channels, including the Zcash Community Forum, Discord, Twitter, and other online and social media platforms.
• Gain familiarity with commonly-used Zcash software and tools, in order to answer users’ questions and/or help them diagnose underlying issues or bugs.
• Escalate complex issues as necessary by routing questions, requests, and feedback to the appropriate teams within the Zcash ecosystem, including the ZF and ECC engineering teams, and wallet developers.
• Follow up on escalated issues, and track them to their resolution.
• Eliminate common user support and onboarding inquiries by creating user support and educational content (e.g. writing documentation and FAQs, creating “How to” videos, hosting virtual workshops) to address specific support topics, and suggesting improvements to other teams’ support documentation to ensure that Zcash users can self-serve as much as possible.
• Record and track user issues and challenges, feature requests, and other community feedback, and share findings with Zcash ecosystem product teams and other stakeholders.
• Assist with the preparation and execution of Zcash Foundation events, including our annual conference, Zcon.
• Other related duties as assigned.

This is a brand new role, so we expect its responsibilities and scope to evolve over time. The ideal candidate will be flexible in their outlook, proactive in seeking out new ways to improve Zcash users’ experience, and will embody the Foundation’s values while fully aligning with its  and . 

The Community Support Coordinator will report to the Chief Operating Officer. This is a contract position, with an initial term of three months. Compensation will be commensurate with the successful candidate’s experience and skills, and is expected to be in the $35-60 USD per hour range. 

The ideal candidate will likely possess many (but not necessarily all) of the following personal attributes, skills, and experience:

• Familiar with cryptocurrencies in general, and Zcash in particular.
• At least two years’ experience in a user-facing technical support role (e.g. helpdesk, customer support specialist, customer success).
• A technical background, with the ability to test software, attempt to replicate users’ issues, and help users diagnose problems on a variety of platforms (incl. Windows, Linux, MacOS, and mobile).
• Strong communications skills, including fluent English (both written and spoken), and a talent for writing and communicating complex technical problems clearly.
• Self-motivated, with a desire to learn and work independently, with limited supervision.
• Empathy for users who possess limited technical knowledge, along with the ability to respond to users’ questions and feedback politely and patiently.
• Capable of identifying common trends between support requests to pre-empt future issues.
• Enjoys the challenge of solving open-ended problems in a timely manner, and tracking issues to their conclusion.

It is the Zcash Foundation’s policy to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital or domestic partner status, status with regard to public assistance, veteran status, physical characteristics, family care, or any other characteristic protected by federal, state or local law. In addition, the Zcash Foundation will provide reasonable accommodations for qualified individuals with disabilities.

About the role:

We are seeking a full-time visual designer to join our Creative team. You will join a team of talented developers and designers to help with creation and development of all visual brand communications. Working within existing and evolving brand guidelines, you will support cross functional teams throughout the company and execute on creative problem solving and innovative visual solutions.

What you’ll be doing: 

• Collaborating with product, marketing, and engineering to continue to build and evolve the Aptos brand identity
• Designing UI/UX flows across ecosystem engagement
• Work closely with engineers and developers to identify and improve upon UI/UX related solutions
• Develop and design assets for branding, events, communications, web, marketing, social, and anything else that requires visual brand solutions.

What we’re looking for:

• Exceptional creativity and innovative design skills
• 5+ years experience (academic and professional) with design software, including Illustrator, InDesign, Photoshop, Figma, etc.
• Proven experience with graphic design, with a strong portfolio of work
• Excellent communication and presentation skills
• Organizational and time-management skills for meeting deadlines in a fast-paced environment

About the role:

We are seeking an experienced and self-motivated product designer to join our team of talented developers and designers on a mission to make our wallet more accessible, simple, and secure.

What you’ll be doing: 

• Collaborating with product and engineering to drive product strategy and build the wallet experience
• Owning the end-to-end design journey from ideation, to prototyping, UI/UX, to user testing, to production-ready designs
• Working closely with engineering and product teams to define and iterate on new ideas and features
• Designing UI/UX user flows across all our platforms: iOS, Android, and Web
• Designing UI/UX flows for the full wallet application including visual design, interaction design, and prototyping
• Working closely with engineering and product to define, iterate and execute on new features 

What we’re looking for:

• Exceptional creativity and innovative design skills
• 5+ years product design experience 
• Proven experience working with product and engineering teams to ship successful products to users
• Experience owning the end-to-end design process, from idea to execution
• Excellent communication and presentation skills
• Organizational and time-management skills for meeting deadlines in a fast-paced environment
• Experience in Figma and design software, including Illustrator, InDesign, Photoshop, Dreamweaver, etc.
• Experience and interest in Web3

About The Role

We’re looking for a talented and eager Developer Relations Engineer to support the growing developer community for Aptos in Asia.

This role will be a highly visible role in the organization and in the broader web3 ecosystem. You will not only manage our day-to-day online presence in Asia, you will also be responsible for keeping your finger on the pulse of what’s happening in the broader crypto ecosystem across the region. You will help partners build development tools and platforms, establish strong relationships with the developer community and translate their needs into products that contribute to a world-class developer experience. 

You should love community-building and have a knack for developing online relationships. You will be joining a lean team, and this role will have a lot of autonomy – you should be a self-starter and be capable of self-directed work.

What you’ll be doing:

• Collaborating with integration partners to design and launch new web3 protocols built on Aptos
• Improving developer experience by creating developer focused tooling, tutorials, documentation and blog posts
• Contributing to the technical design and implementation of new products and protocols on Aptos
• Coordinating, presenting at, and participating in meetups, hackathons, and conferences across Asia
• Developing developer community engagement and growth plan
• Setting up the right systems and processes to ensure successful developer community building and participation
• Active and engaged on topics of cryptocurrency and NFTs, and interested in continuously learning about various types of these assets
• Comfortable working autonomously and in a fast-paced, highly collaborative environment with an emphasis on cross-team communication

What we’re looking for:

• Experience with programming languages such as Rust, Move, TypeScript, Solidity
• Experience with internet culture, memes, Discord and Twitter
• Relevant background in a marketing and/or developer role, with experience developing successful campaigns in various forms, such as social media campaigns, product launches, and more
• Decent knowledge and experience in Web3 industry
• Excellent Mandarin and English written and oral communication skills, as this role requires frequent communication to members of our community, members of our team, and various third parties

About The Role

We’re looking for production engineers who will help develop core blockchain node software and the ecosystem infrastructure. This role will be responsible for implementing the blockchain node reference deployment, building automation tools to improve operational complexity, and helping our node operator and developer ecosystem grow. You will be joining a team building a highly scalable and available distributed system. Performance and reliability are critical. You will be expected to do everything from architecture and design, to implementing those designs in code, to testing the implementations for correctness and performance, and finally optimizing the implementations for better performance.  Relevant industry experience is important (Site Reliability Engineer, Systems Engineer, Software Engineer, DevOps Engineer, Network Engineer, or similar role), but ultimately less so than your demonstrated abilities and attitude. 

This is an opportunity for someone who is passionate about service reliability, enjoys automating human out of manual operation processes, excited by building products that will serve millions of users. You will be working on fast-paced, rapidly growing, high-profile projects with a significant opportunity for industry-level impact on emerging blockchain and cryptocurrency technologies.

What you’ll be doing:

• Developing high-quality technical content such as automation tools, and reference architectures to help our partners, and customers build on the work we deliver.
• Writing and reviewing code, developing documentation and disaster recovery plans, and debugging the hardest problems, live, on Aptos blockchain tech stacks.
• Designing, developing, and deploying new systems that enhance throughput, latency, reliability, availability, and security for the blockchain and the blockchain ecosystem services.
• Together with our engineering team, you will share an on-call rotation and be an escalation contact for service incidents.

What we’re looking for:

• 4+ years experience in backend software or infrastructure
• 4+ years experience with operating systems and TCP/IP network fundamentals
• 4+ years experience coding in higher-level languages (e.g., Rust, Python, C++, or Java)
• 4+ years experience learning software, frameworks and APIs
• Experience in Terraform, Helm, Kubernetes
• Experience with AWS, GCP, Azure, or other cloud environment
• Experience with blockchain and crypto (Bitcoin, Ethereum, DeFi etc.)
• Strong communication skills and ability to explain technical concepts clearly and simply
• Proven ability to quickly get up to speed on unfamiliar technologies.
• Proven ability to understand customer requirements and identify appropriate solutions
• Strong interpersonal skills working with Engineers from junior to senior levels
• Demonstrated critical thinking under pressure

About The Role

As part of the Ecosystem team, you will be working with various internal and external customers, projects, and protocols to foster a thriving developer ecosystem. You will build industry-leading tools for smart-contract development, deployment, and interaction.

The scope is open-ended, but projects will be in the following areas: developer tooling, SDKs, wallets, APIs, standards & protocols, and much more.

What you’ll be doing:

• Developing tooling for smart-contract development, deployment, and debugging that provide an intuitive developer experience
• Engage and experiment with blockchain customers and co-develop both reusable and custom software solutions for their needs
• Guiding and onboarding new developers into the ecosystem
• Develop and maintain high-quality software engineering practices and principles in a highly visible open-source project

What we’re looking for:

• At least 7 years of experience as a hands-on software engineer
• Familiarity with JavaScript/TypeScript and front end development frameworks such as React
• Interest or familiarity with a low-level programming language such as Rust, Go, Swift, or C/C++
• Interest or familiarity in “smart contract” languages such as Move and Solidity

About The Role

The Aptos Foundation has a mission to help support and build the Aptos community while driving mass adoption of blockchain and web3 technologies. The Aptos blockchain aims to create universal and fair access to decentralized assets for billions of people.

What you’ll be doing (Scope):

• Contribute to the development of the Aptos app ecosystem, which entails attracting, onboarding, and managing developers who build applications on Aptos
• Work cross-functionally to support the execution of new programs and initiatives for engaging with our global partners
• Recruit and onboard professionals needed for the success of the Aptos Foundation
• Design and implement scalable operations, finance, HR, and legal processes to drive efficiency and effectiveness
• Establish and maintain ongoing relationships with contractors, advisors, external vendors and partners, and employees
• Stay on top of innovative community developments to inform strategies and tactics across the Foundation
• General Aptos outreach and evangelism

What you’ll be doing (Tactical Administration):

• Carrying out required actions as the result of token holder votes where legal and applicable (e.g., token holders vote to alter the issuance formula, etc.)
• Conducting board meetings with on-shore directors
• Controlling EOA and multi-signature wallets that custody and issue $APT tokens
• Implementing and maintaining compliance (AML) services
• Administering tools (e.g., Snapshot, Tally, etc.)
• Generally keeping the offshore entities (Cayman + all subsidiaries) in good standing by overseeing all things related to:
• Business filings and registrations
• Accounting and tax
• Risk and compliance
• Human resources
• Vendor management

What we’re looking for:

• 7+ years of experience in a corporate finance, legal, operations, or other roles with administrative responsibilities.
• Familiarity with blockchain technology, crypto wallets, dapps, and token based governance.
• Experience managing direct and cross-functional teams.
• Capacity to own your projects end-to-end, including setting the initial vision, driving execution, and reporting on the ultimate outcomes. Must be able to problem-solve and make tough decisions using a combination of data and intuition.
• Strong analytical skills and the ability to leverage data, metrics, and trends to generate creative ideas and meaningful actions.
• Creative problem-solving, coupled with strong communication skills.
• Prior experience working for public companies or foundations preferred.

We’re Coinbase. We’re the world’s most trusted way to join the crypto revolution, serving more than 89 million accounts in more than 100 countries. 

Our mission is to , and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web 3.0 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

• You’ve got positive energy. You’re optimistic about the future and determined to get there. 
• You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
• You appreciate direct communication. You’re both an active communicator and an eager listener – because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
• You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
• You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
• You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

What you’ll be doing (ie. job duties):

• Coach your direct reports to have a positive impact on the organization and chart a fulfilling career path.
• Be a thoughtful technical voice and support your team in making diligent architectural decisions.
• Collaborate with engineers, designers, product managers and senior leadership to turn our vision into a tangible roadmap every quarter.
• Work with our talent organization to source and hire amazing engineers who will expand the Coinbase culture and product.
• Add positive energy in every meeting, and make your coworkers feel included in every interaction.
• Contribute to owning and delivering processes to drive engineering quality and meet our engineering SLAs.

What we look for in you (ie. job requirements):

• At least 10 years of experience in software engineering.
• At least 2 years of engineering management experience.
• Comfortable managing engineers working across frontend and backend technologies
• You have designed, built, and scaled production applications
• You know what high quality code — and software engineering processes — look like and know how to foster an environment that creates them.
• You’re passionate about building an open financial system that brings the world together.

Nice to haves:

• You’ve built financial, high reliability or security systems.
• You’ve some exposure to online fraud prevention systems or built them in the past.

Please note that for employees based in the US, Philippines, Canada or Singapore, if your role requires you to be present in a Coinbase office or if you choose to be physically present in a Coinbase office or sponsored location, you will be required to be fully vaccinated from COVID-19 (as defined by applicable law).  If you receive an offer, you will receive additional information about the grounds and process for an exemption.

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view , and notices by clicking on their corresponding links.  Additionally, Coinbase participates in the in certain locations, as required by law.    

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site a free compatible screen reader .

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available . By submitting your application, you are agreeing to our use and processing of your data as required.

About The Role

We are searching for an experienced and self-driven Marketing Lead in Asia that’s excited about web3 to join our team. As the Marketing Lead in Asia, you will be responsible for developing and implementing local marketing strategies and primarily executional tactics. 

You will be leading Asian marketing execution, setting priorities and planning together with the global head of marketing, owning the marketing budget, and making sure day-to-day logistics are carried out efficiently. You will be responsible for planning, managing and executing projects related to our marketing campaigns.

What you’ll be doing:                              

• Design and lead the Asian marketing strategy in collaboration with Marketing Lead and Asia Lead
• Manage projects across marketing to ensure they are prioritized, on track, and delivered on time
• Organize local events in regional markets
• Monitor market trends, research markets, user insights and competitors’ activities and incorporate these into an overall marketing strategy
• Analyze and track marketing performance
• Coordinate logistics and assist with operations for marketing projects

What we’re looking for:

• At least 5 years of experience working in marketing, public relations, or similar roles
• Rich experience in digital advertising/marketing and social media
• Build and manage relationships with local language media, marketing agencies, KOLs and other stakeholders
• A strategic thinker with excellent written & verbal communication skills with the ability to share and present ideas among large teams and executive leadership
• Strong project management skills, with the ability to inspire internal and external partners, cross-functional teams, and agencies to drive towards a common goal 
• Exceptional written communication skills
• Ability to organize and project manage events, including in-person meetups, hackathons, etc.
• Prior knowledge of web3 is required
• Excellent Korean/Mandarin and English written and oral communication skills

NEAR Foundation’s Strategic Funding Team assists NEAR ecosystem projects with external funding opportunities and visibility within NEAR’s extensive VC network. You’ll work closely with the NEAR investor community to encourage further engagement with the ecosystem, supporting projects raising capital to continue the acceleration and adoption within the NEAR ecosystem. 

The IR Associate will support end to end management of NEAR’s investor network. The role will involve maintaining a deep understanding of the NEAR / Web3 ecosystem, developing relationships with NEAR backers and investor network, expanding the investor network, and amplifying open ecosystem fundraises to the investor network. 

What You’ll Be Doing:

• Develop and execute a plan for proactive investor outreach for key groups of current investors
• Help manage and grow existing investor relationships to encourage further NEAR engagement
• Help develop the key messages for communication to existing and potential investors
• Maintain a thorough understanding of the NEAR ecosystem and broader Web3 industry trends
• Develop and maintain relationships with key members of the NEAR Foundation and collective to ensure full understanding of the needs of the broader ecosystem
• Develop thought leadership content for investors to be included in monthly investor newsletter, blog posts, and thought pieces
• Travel and direct in-person engagement with investors will be critical in this role. Prioritized attendance and participating in conferences will be essential
• Working closely with Grants, Product, Marketing and Finance teams to build an understanding of NEAR and assist in the development of a communication strategy

What We’re Looking For:

• Bachelor’s degree in finance or related work experience. MBA a plus
• 8 or more years working with investors in an investor relations capacity and/or working with public market investors in another capacity such as sell-side/buy-side research analyst
• Credibility with the investor community – existing strong Web3 community a big plus! 
• High degree of financial literacy
• Understanding of NEAR and the NEAR ecosystem
• Ability to prioritize workload in order to juggle multiple projects simultaneously
• Independent thinker with the ability to execute in a high pressure role
• Outstanding communication skills

We’d Love If You Have:

• Existing, high-level relationships with major investor groups in the US and globally. 
• Familiarity with other crypto or blockchain technologies