Customer Support Specialist – Italian

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.Binance is looking for an experienced Customer Support representatives to set up and expand our customer support operations in Europe. Customer Support is extremely important for us and we hope to create a platform where our users are well supported with excellent quality, fast response time and accurate information.Support is via a live chat and will include but not limited to customer queries, complaints, and identification approval process for our world-class cryptocurrency exchange platform.The best CSRs are genuinely delighted to help customers. They’re tolerant, empathetic, and intensely communicative.  Customer Support representatives can put themselves in their clients’ shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don’t have enough knowledge to fix the problem.Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Responsibilities:

    • Handle high amounts of live chat and incoming emails
    • Identify and evaluate customers’ needs to deliver satisfaction
    • Provide accurate, valid and comprehensive information
    • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
    • Follow communication procedures, guidelines, and policies
    • Go the extra mile to engage customers.

Requirements:

    • 1+ years experience of proven customer facing experience or experience as a customer service representative
    • Strong ability in using IT for professional use and can handle somewhat technical queries from customers
    • Exceptional written communication skill and a good listener
    • Ability to multi-task, prioritise, and control time effectively
    • Knowledge of the cryptocurrency/blockchain field
    • Multi-lingual capability is a big plus
    • Italian Native and Fluent in English
    • Willing to work weekends and irregular hours which will include night shifts
    • Only English CVs will be considered.

Working at Binance• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless• Tackle fast-paced, challenging and unique projects• Work in a truly global organization, with international teams and a flat organizational structure• Competitive salary and benefits• Flexible working hours, remote-first, and casual work attireLearn more about how Binancians embody the organization’s , creating a unified culture that enables collaboration, excellence, and growth. Apply today to be a part of the Web3 revolution! Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. By submitting a job application, you confirm that you have read and agree to our .

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Devcon Volunteer Coordinator

The Ethereum Foundation (EF) is a non-profit organization dedicated to supporting Ethereum and related technologies. The EF is not a company, or even a traditional non-profit. We do not control Ethereum, nor are we the only organization that funds critical development of Ethereum-related technologies. We are part of a large ecosystem of organizations, individuals, and companies that support Ethereum. Our mission is to do what is best for Ethereum’s long-term success. Our role is to allocate resources to critical projects, to be a valued voice within the Ethereum ecosystem, and to advocate for Ethereum to the outside world.Since 2014, EF has hosted Devcon, an annual 4-day conference which has become the oldest and most prominent event in the Ethereum community (and arguably the entire blockchain space). The event attracts developers, designers, researchers, creators, and others — many of whom are intrigued by cutting-edge technology, decentralization, privacy/security, free and open-source software, and the potential for Ethereum to change the world for the better. For a look at past Devcon editions and their speakers, see here: Devcon 7 (aka Devcon Southeast Asia) will take place this year in Bangkok between the dates of 12-15 November.Volunteer CoordinatorDevcon could not happen without a group of dedicated, passionate volunteers helping run the show! In this role, you will be tasked with managing and leading a team of 100-200 fun, dedicated, passionate Ethereum community members to help put on the Best Devcon Yet™!As Volunteer Coordinator, you’ll be responsible for coordinating everything around the Devcon Volunteer effort. We expect you to be passionate about Ethereum values, enthusiastic about organizing a large group of people, and energized to ensure everything runs like a well-oiled machine.You will be responsible for leading and managing everything regarding volunteers. More specifically, this includes: working with our team to identify volunteer roles needed; recruiting and reviewing volunteer applications; creating and managing the volunteer schedule; training the volunteers, and ensuring volunteers are motivated/incentivized to fulfill their duties while still enjoying the experience. On top of that you will be responsible for selecting and training Volunteer Leads who will support you in coordinating the volunteers.You are expected to organize volunteer training sessions both virtually before Devcon, as well as in-person two days before Devcon starts (Nov 10).Overall, your primary responsibility is to oversee all volunteer-related matters before, during, and after Devcon. This entails working closely with our Devcon team, as you will be the point person in charge.The successful applicant will be:

Motivated

    • You feel passionate about leading large groups towards a common goal
    • You love to be a leader & you love to delegate.
    • You love events and all that they entail: high pressure, short timeline, long days & nights, unexpected issues, and the ability to positively impact thousands of attendees’ experiences through your hard work.
    • Willing to assist in events where there is a shortage of staff — you jump into action when there is a gap that needs filling, even if the task is not volunteer-related.
    • Inspired by the expectation that events hosted by EF should be of the highest quality.

Qualified

    • You are experienced in managing large groups of people and are prepared to lead 100-200 individuals toward a common goal.
    • Experience working with spreadsheets & able to coordinate shifts based on Volunteer availability.
    • Good at managing expectations: being able to motivate unpaid volunteers to work hard towards a common goal.
    • Have great people and communication skills — this position will require constant & effective communication with Volunteers, our team, attendees, and other staff.
    • Flexible, patient, and effective while working under pressure with hard deadlines & unknown issues that may arise.
    • Have an ownership mentality. When you take on a task, you get it done well & on time.
    • Able to work with a multicultural team.
    • Fluent in English (writing & speaking).
    • Bonus: able to speak Thai or a Southeast Asia Language.
    • Bonus: Located in Bangkok, Thailand, or Southeast Asia.

Available

    • The exact time commitment plan can be discussed, but we estimate this role will require part-time (avg 10hrs/week) starting mid-March 2024, increasing to full-time in June 2024 as we near Devcon.
    • Able to meet and respond to messages at varying hours of the day to accommodate a globally-located, remote team across time zones (largely based in the Americas and European time zones).
    • Being prepared to work long nights/weekends if necessary, especially leading up to and during the event.
    • This will be a contractor-style role where you will bill based on the number of hours you work, which may vary month-to-month.
    • Have a valid passport and be able to travel to Thailand from November 7-November 19, 2024.

Notes:

    • Our team and this position are fully remote, with the exception of the event in Bangkok, Thailand November 7 – November 19, 2024.
    • Flexibility in scheduling is crucial, as there will be early morning and late evening meetings.
    • This role is temporary and does not pertain to future events. Your mission is strictly for the planning and execution of Devcon 7 in Bangkok, Thailand.

You've got this! Please use your cover letter to explain why you're the most suitable candidate for the Volunteer Coordinator position!

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Devcon Production Assistant

The Ethereum Foundation (EF) is a non-profit organization dedicated to supporting Ethereum and related technologies. The EF is not a company, or even a traditional non-profit. We do not control Ethereum, nor are we the only organization that funds critical development of Ethereum-related technologies. We are part of a large ecosystem of organizations, individuals, and companies that support Ethereum. Our mission is to do what is best for Ethereum’s long-term success. Our role is to allocate resources to critical projects, to be a valued voice within the Ethereum ecosystem, and to advocate for Ethereum to the outside world.Since 2014, EF has hosted Devcon, an annual 4-day conference which has become the oldest and most prominent event in the Ethereum community (and arguably the entire blockchain space). The event attracts developers, designers, researchers, creators, and others — many of whom are intrigued by cutting-edge technology, decentralization, privacy/security, free and open-source software, and the potential for Ethereum to change the world for the better. For a look at past Devcon editions and their speakers, see here: Devcon 7 (aka Devcon Southeast Asia) will take place this year in Bangkok between the dates of 12-15 November.Production Assistant"A place for everything and everything in its place"We are looking for a person who can support the Production Lead and broader Devcon team in all the actions and activities related to Devcon 7 experience and production.As a Production Assistant you’ll be handling many diverse requests that may come from our partner teams who are hosting events or from our team. We expect you to be passionate about events, attendee experience, Ethereum values, and energized by working on many different types of tasks.This role will encompass: Supporting all aspects of event production, assisting with overseeing and managing vendors (venue, AV, translation, BTL company, catering, internet, design among others), facilitating collaboration between vendors whenever possible, having good communication, and understanding of each vendor's responsibility. Facilitating and leading some additional activities working close with the local Ethereum community might be also something required.As the production assistant, you will need to be familiarized with the broader Devcon Team, which will be focused on all non-production aspects of the event including general operations, ticketing, website, programming, communications, sponsorships, etc.The successful applicant will be:

Motivated

    • You feel passionate about event production — you love putting on great and original events.
    • Dedicated to delivering quality and a bit of a perfectionist when it comes to final results (each detail counts).
    • Inspired by the expectation that events hosted by EF should set the bar high for quality.
    • Able to own a task from its beginning, until it is successfully completed.
    • Willing to assist the broader team where needed on initiatives outside this main role.

Qualified

    • Experienced with organizing medium/large events (of at least 1000 people).
    • Have experience in managing event vendors as catering, internet, transport, and AV among others.
    • Effective while working under pressure with hard deadlines and unknown issues that are ever-present in event planning.
    • Proactively troubleshoot problems blocking your path, and the problems blocking the paths of others.
    • Have great people and communication skills
    • Have an ownership mentality. When you take on a task, you get it done well and on time.
    • Fluent in English and Thai (writing and speaking).
    • Based in Bangkok (preferable), or South East Asia, or willing to be in Bangkok for 2 months prior to Devcon.
    • Huge plus: experience running big events in developing countries.
    • Able to work with a multicultural team.

Available

    • Exact time commitment plan can be discussed, but we estimate this role will require part-time (20hrs/week) starting in March 2024, increasing to full-time in July 2024 until Devcon in November 2024.
    • Being prepared to work long nights/weekends if necessary, especially leading up to and during the event.
    • This will be a contractor-style role where you will be able to bill based on the number of hours you work, which may vary month-to-month.
    • Able to meet and respond to messages at varying hours of the day to accommodate a globally-located, remote team across time zones (largely based in the Americas and European time zones).
    • Have a valid passport and able to travel to Bangkok, Thailand November 7 – November 19, 2024.

After 1 month in this position…

    • You understand most of the production needs from our partner teams who are hosting events in Devcon.
    • You are familiarized with vendors and suppliers.
    • You are familiarized with Devcon in general and the specific production timeline.
    • You have adopted all project management and communication tools our team uses (Notion, Telegram, Discord, Google Docs, etc).
    • You have developed a solid relationship with the whole Devcon team and partners you will be assisting, have an understanding of the various initiatives within the Devcon team, and are ready to help out wherever your help may be needed.

Notes:

    • Our team and this position are fully remote, with the exception of the event in Bangkok, Thailand November 7 – November 19, 2024.
    • Flexibility in scheduling is crucial, as there may be early morning or late evening meetings.
    • This role is temporary and does not pertain to future events. Your mission is strictly for the planning and execution of Devcon 7 in Bangkok, Thailand.

We're rooting for you! Please use your cover letter to convince us why you're the best match for the Production Assistant role!

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VP Engineering

About Safe:

Safe is the account abstraction leader on Ethereum and the EVM with the most secure smart wallet infrastructure and platform. Our mission is to accelerate the transition to smart accounts. For more information about Safe, check out . 

You’ll be joining a growing team that currently includes 70+ people overall. This role is based in Berlin 🇩🇪. Most of our team is based in Berlin but we also have awesome teammates in Switzerland 🇨🇭, Spain 🇪🇸, Portugal 🇵🇹, and other countries.

💻 About the role:

As the VP of Engineering at Safe, you will be the overall project-wide lead that coordinates all the technical leads in each of Safe’s sub-teams (across both {Wallet} and {Core}). This is a strategically critical role as we continue to scale our tech operations – we have a highly motivated team with a huge amount of potential. This role will be pivotal in tapping into that.

Many high-value Safes are managed via Safe{Wallet}, giving you the opportunity to work on a project that is actually used by teams and individuals managing digital assets that have real value. As VP of Engineering for Safe{Wallet}, you will significantly influence the future of the entire Safe project.

The Safe{Core} Protocol introduces an open-source interoperability protocol for modular smart contract-based accounts (“smart accounts”). It addresses challenges in the smart account ecosystem such as fragmentation, vendor lock-in, and security risks. 

🤖 Our tech stack: 

  • Smart contracts: Written in Solidity

  • Backend services: Written in TypeScript and Python, hosted at AWS, orchestrated via Kubernetes

  • Ethereum Nodes (Nethermind and Erigon for tracing, external providers for Event indexing)

  • Web Application (written in Typescript) and Mobile Applications (Kotlin, Swift)

  • SDKs (written in Typescript)

🗃️ What you will be doing: 

  • Lead engineering managers and technical leads

    • {Wallet} Engineering Manager and {Core} Engineering Manager

    • Protocol Lead, Network Abstraction Lead, Data Lead, DevEx Lead, Backend Lead

  • Advise and lead in case we create new teams (eg. mobile or another web or protocol team)

  • Ensure quality, scalability, security of what we build

    • Accountable for crisis response management on tech side

    • Evaluate with the team how to scale up

  • Provide in-depth feedback on strategy, roadmap and other project-wide topics

    • Offer ideas wherever suitable

    • Feedback on the “what”, own/drive the “how”

    • Work together with our COO to ensure that the engineering teams are effective

  • Optimize coordination between different internal teams

    • Ensure knowledge sharing between different engineering teams

    • Coordinate budget ownership between finance and tech leads

  • Coordinate with technical external partners where necessary.

  • Ensure that proper processes are established (Boards, issues, requirements, plans, tools, estimations)

    • Ensure that people are held accountable inside the team and also towards people outside the team. And vice-versa.

  • Ensure pragmatic and up-to-date documentation (as much as necessary, as little as possible)

🎒 What you will bring: 

TECHNICAL SKILLS

  • At least 5 years of experience leading technical projects and agile engineering teams

  • Experience architecting scalable systems

    • Can transition systems through the different life cycles (simple low throughput service to complex highly scalable system)

  • Excellent software engineering skills overall.

  • Experience in continuous development processes (CI/CD) across multiple teams

  • Expert knowledge in one relevant tech area

    • DevOps

    • Backend Development with Python/ Django or Typescript

    • Client development with Typescript, Kotlin or Swift

    • SDK development

  • [Strong knowledge of other tech stacks not mentioned above will also be favourable]

  • Has the ability to apply existing knowledge to new challenges

    • Can understand proposed solutions in a programming language they are not familiar with based on past knowledge of other programming languages

ESSENTIAL TRAITS

  • Strong coordinator with internal and external teams

  • Makes sure that all required information is communicated to the right people

  • Doesn’t wait for others to find a solution to problems

  • Clarifies purpose and importance, listens to feedback and knows what work to delegate

  • Can identify where employees can develop

  • Evaluates when to do a quick fix (with a proper follow-up) and when to allocate more time

  • Speaks up in case they are missing any information to get the job done

  • Independently increases knowledge of different programming language/service technologies

  • Identifies and directs the team towards areas for improvement: 

    • This includes both technical aspects as well as topics related to processes, collaboration and team structure

  • Can prepare and run internal workshops and other meetings related to bigger internal initiatives

  • Can define reasonable deadlines and structure/ organize own work + work of dev team.

  • Can independently analyse and fix problems and implement features

  • Use an incremental/ iterative approach and proactively find errors/propose fixes

  • Co-operate with others on developing their own ideas

  • Provides feedback in a respectful way to other members of the team

LEADERSHIP SKILLS

  • Must have experience leading and coordinating multiple engineering teams

  • Experience holding leadership/mentoring responsibilities within a startup or bigger organization

  • Empowers the team and doesn’t present themselves as a bottleneck

  • Has interviewed and hired a team: knows how to evaluate others

  • Knowledge of Agile, Lean and Scrum across Agile Release Trains

    • Familiarity with SAFE (the framework) to help foster communication and collaboration across tech and nonTech Teams

  • Has experience with performance evaluation and goal-setting process

    • Must be able to outline how to use OKRs or similar frameworks

  • Can identify where employees can develop (e.g. identify shortcomings)

  • Deep understanding of product development processes

➕ Nice to have:

  • Familiarity with Solidity, EVM, EIPs, blockchain projects and smart contract concepts

  • Helped scale a startup to a bigger organization

👀 Who would do well in this role?

  • A leader who can delegate; knowing what to take on themselves and what to pass forward

  • Someone comfortable challenging the decisions of everyone (leadership and other devs)

  • An individual not afraid to speak up and not afraid to be wrong

  • A leader who identifies and directs the team towards areas for improvement (both technical aspects as well as topics related to processes, collaboration and team structure)

  • Someone who finds reasonable trade-offs between perfectionism and robustness and does not wait for others to find solutions to problems

🎁 What we can offer you:

💻 Home Working Budget: Personalize your home office with a dedicated budget! Choose from a sleek desk, top-notch headphones, a comfy chair, and more. We’re committed to creating a workspace that inspires you.

🔥 State-of-the-Art Hardware: Enjoy the latest laptop of your choice! We understand the importance of having the right tools and we provide you with the best-in-class hardware for seamless productivity.

📚 Continuous Learning: Invest in yourself with our personal education and conference budgets. Stay ahead of the curve by attending conferences, workshops, and courses that align with your professional growth.

🎨 Innovative Fridays: Unleash your creativity! Spend Friday afternoons diving into research or working on a side project within our exciting ecosystem. It’s the perfect opportunity to explore new ideas and contribute to innovative endeavours.

⌛ Flexible Work Schedules: Embrace work-life balance with our flexible working schedules. We understand that everyone has unique needs, and our hybrid work policies empower you to choose a working style that suits you best.

Please apply with your English resume.

Variety is the spice of life and a celebrated component of our culture. At Safe, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer: all qualified applicants are considered for positions regardless of race, ethnic origin, age, religion or belief, marital status, gender identification, sexual orientation, or physical ability.

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Institutional Sales Manager

About Us

BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.

Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 11 pairs for spot trading, and an easy covert function between 30 different cryptocurrencies.

In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances.”

For more information on BitMEX, company initiatives, product listings, launches and competitions, please visit the or , and follow our , and .

Overview

The Institutional Business Development team is responsible for the coverage and growth of Corporate and VIP clients, identifying new business opportunities, conducting competitive market analysis and enhancing the BitMEX brand in the institutional space.

As an Institutional Sales Manager you will be part of that global team, focusing on clients in APAC. You will work closely with other teams to provide insight and feedback from clients about products and features on the platform and manage a customer portfolio with the ultimate end goal of generating more volume and revenue on the BitMEX platform. 

Responsibilities

  • Provide best-in-class coverage and support to our Institutional and individual VIP clients; build deep relationships to increase traded volumes, platform liquidity and customer loyalty
  • Work our leads pipeline and identify new prospective clients with the goal of getting them onboarded and trading
  • Assist with the client onboarding and trading experience
  • Promote available tools, products, and strategies to help clients maximize their trading potential
  • Share client feedback with BitMEX product and engineering teams and write specific proposals for improvements
  • Learn and thoroughly understand the BitMEX trading platform and current and future product and service offerings, and how these will affect our client base
  • Understand the BitMEX value proposition and how to appeal to the wide variety of clients we service
  • Regularly report on client issues, recommendations, criticism, and trading activity; follow up regularly
  • Communicate to our Institutional customers around our product offering
  • Represent BitMEX at relevant industry conferences to stay on top of industry developments, enhance our image, build connections and solidify existing relationships
  • Maintain awareness and knowledge of industry-related developments
  • Occasional travel requires

Qualifications

  • Experience engaging with clients in the financial services industry with strong knowledge of the Crypto industry. 
  • Experience communicating in a professional manner and assisting with high-value clients
  • Strong strategic thinking and client-facing communication and interpersonal skills
  • Trading experience with Bitcoin or other asset classes preferred 
  • Strong understanding of digital currencies and passionate about the space
  • An existing roster of active crypto clients is a plus.
  • An entrepreneurial mentality with the ability to work well under pressure, thrive working under limited direction, and a strong sense of personal accountability and ownership
  • Must be comfortable with networking
  • A good team player with strong interpersonal skills
  • Proficiency with spreadsheet and presentation software

#LI-CH1

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Rust Engineer – Trading

Keyrock is expanding!

Keyrock was founded in 2017 and has quickly grown from 3 to over 100 people today. As an industry recognized liquidity provider and market maker, Keyrock is a leading European creator of algorithmic trading technology in the digital asset space. With VC backing and a constantly expanding global client base, Keyrock is one of Belgium’s fastest-growing fintech companies.

We’re currently active on over 80 exchanges and count numerous marketplaces and asset issuers among our clients, including some of the best-known companies in the digital assets space.

Keyrock’s beating heart is its technical team filled with software engineers, digital scientists and academics, who themselves are supported by university professors, industry-leading experts and a strong management team. Over the years Keyrock has become a company that is both idealistic and practical.

Read more about our commitment to Rust technology in our Rust Foundation Membership spotlight:

We are looking for:

A backend developer to support the growth of our infrastructure and maintain, which is based on an exciting and constantly evolving technology stack. It currently includes Rust, Node.js, Python, PostgreSQL (TimescaleDB), Kubernetes and plenty more! Your mission would be to develop new features, integrate thirty party APIs, support the development of trading algorithms and propose improvements to our current infrastructure. An ideal candidate has experience in developing low-latency trading systems, is passionate about algo trading and crypto and is a low-level system thinker.

Important: It is worth to understand we are not a blockchain company per se and as such, blockchain development experience is not significant nor sought after by us. Our software is blockchain agnostic and it could be deployed on any type of assets, not limited to blockchain-based assets. We do however welcome blockchain engineers, especially those passionate about trading, as it generally indicated passion for the industry which we value.

This job opening for Rust Developer in the Options Business Unit, for the Americas timezone.

Job description

  • Building internal and external tools to support Keyrock trading activities

  • Integrating the APIs of cryptocurrency exchanges, banks and brokers to the Keyrock infrastructure

  • Setup and deployment of algorithms

  • Implementing financial logic on multiple Keyrock microservices

Background and experience

  • At least 3 years of professional experience in programming

  • Rust

  • Experience working with SQL databases

  • Familiarity with functional or component testing of services

  • Experience building REST and Websocket API clients

  • Basic understanding of how to sign an encrypted request

  • Ideally, experience building clients that consume streaming data

  • Deep understanding of the full web technology stack (e.g. HTTP, cookies, asset loading, caching, REST, etc)

  • Basic understanding of the financial market, order books and trading

  • Ideally, previous experience interacting with crypto exchanges APIs

  • Knowledge of Node.js on top of Rust is a strong plus.

  • Experience in development of options trading systems would be highly desirable

Competences and personality

  • Team player

  • Understand Unix systems

  • Capable of having a helicopter view to understand trading strategies

  • Willingness to make suggestions and ability to communicate effectively – especially when encountering unfamiliar contexts where clarification is required

Recruitment process

  1. Initial HR interview

  2. Technical +Experience based Interview with Head of Algorithm Development and Senior Algorithm Engineer

  3. Technical challenge (home-work type, it is neither a live coding challenge nor pair programming)

  4. Challenge debrief (a discussion where you present your solution, guide us through your thought process and receive feedback)

  5. Offer

Our recruitment process typically lasts 3-6 weeks (largely depending on how much time candidate needs for the recruitment task)

Our recruitment philosophy

We believe the most important aspect of our recruitment process is self-awareness: we are looking for people who have a clear understanding of themselves and what they are looking for in their professional career. That means that we expect to work with people who not only have the right skills, but who have also made the conscious decision to look for a company in our industry and with our characteristics and are willing to ask questions and learn in a context that may not be familiar to them.

Our offer

  • A competitive salary package, including benefits that you choose and manage according to your needs and those of your family (car/bike, meal vouchers, health insurance, 25 days off, etc.)

  • Complete autonomy in your time management thanks to flexible working hours and the opportunity to work remotely

  • The freedom to create your own entrepreneurial experience by being part of a team of people in search of excellence

Keyrock offers you both a career and a large range of benefits that we will gladly discuss in the course of the application process.

As an employer we are committed to build an inclusive, diverse and non-discriminating work environment. We welcome employees of all backgrounds, ethnicities, genders, creed and sexual orientation. We hire, reward and promote entirely based on merit and performance.

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Senior QA Engineer – Big Data (Auto & BE Testing)

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.

Responsibilities

    • Participate in the entire software development lifecycle (including Backend Testing), encompassing all stages from requirements analysis to test planning, execution, defect tracking, through to product release and maintenance.
    • Work closely with team members (Developers, Product Manager and all other partners) to design, develop, test and deliver high quality products.
    • Create detailed, comprehensive, well-structured and effective test plans and test cases for applications, including Data applications, Data platform and pipelines.
    • Prevent, report, analyse and track issues in an effective and efficient mannerImprove test strategy to reduce manual test efforts – Design, develop and execute Automation scripts.

Requirements

    • At least 6+ years of QA engineering experience in Automation and familiar with Backend Testing + Coding (Intermediate coding ability in Python or Java ).
    • Experience in writing clear and comprehensive test plans and test cases.
    • Experience in testing Backend services such as APIs, Databases, distributed servicesStrong SQL testing, understanding different SQL statements.
    • Experience working in an Agile/Scrum development process.
    • Bonus: Knowledge in the Blockchain or Web3 domain.
    • Bonus: Big Data middle-wares testing (Hadoop, Hive, Spark, Kafka, Flink)

Working at Binance• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless• Tackle fast-paced, challenging and unique projects• Work in a truly global organization, with international teams and a flat organizational structure• Competitive salary and benefits• Flexible working hours, remote-first, and casual work attireLearn more about how Binancians embody the organization’s , creating a unified culture that enables collaboration, excellence, and growth. Apply today to be a part of the Web3 revolution! Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. By submitting a job application, you confirm that you have read and agree to our .

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VP, Tech Project Manager

Who You Are:

We are seeking a Technical Project Manager to join our IT, Infrastructure & Security Team. You are a results-driven, detail-oriented and highly organized Project Manager with at least 7 years of relevant experience managing cross-functional engineering work streams. You will enable your teams to deliver high quality work by allowing them to focus on the highest priority initiatives. You exhibit a strong blend of soft skills for effective collaboration and communication with the business and engineering stakeholders; along with deep agile experience to excel in this critical role. You are a planner, organized, and able to work autonomously to solve critical problems and blockers. You will report to the Head of Portfolio Management for the IT, Infrastructure and Security Team. 

What You’ll Do:

  • Manage one of our IT, Infrastructure or Security team’s portfolios to help define, drive and implement agile best practices for standardization and process improvement with a focus on simplification and productivity.
  • Lead planning, execution, and delivery of projects of all sizes and tactically driving teams in and outside of your team to deliver.
  • Influence key stakeholders by engaging in effective communications across workstreams on key decisions and status updates.
  • Promote a culture of collaboration and transparency.
  • Partner and collaborate (working hands on) with various members of the team to gather context and decompose work.
  • Establish and enforce standards for work submission and approval.  
  • Block and tackle for the team. Reduce noise for the team.
  • Facilitate scrum ceremonies.

What We’re Looking For:

  • Experience managing software engineering and / or IT infrastructure teams with a relentless emphasis on process improvement, documentation, and standardization.
  • Solid project management, cross workstream collaboration with a proven track record to prioritize, plan, and execute.
  • Proficient in Jira and Confluence.
  • Experience leading scrum and Kanban teams.

Bonus Points:

  • Willingness to learn (at a high level) about the platforms, tools and services the team provides for the firm.
  • Demonstrated tenacity in pursuing objectives and overcoming challenges.
  • Exhibit a persistent and determined approach driving change.
  • Ability to work through ambiguity. Can proactively identify pain points and take initiative to find solutions to help team achieve organizational goals.

What We Offer:

  • Competitive base salary and bonus
  • Flexible Time Off (i.e. unlimited paid vacation days)
  • Company paid Holidays (11)
  • Company paid sick leave
  • Company-paid health and protective benefits for employees, partners, and other dependents
  • 3% 401(k) company contribution
  • Generous paid Parental Leave
  • Free virtual coaching and counseling sessions through Ginger
  • Opportunities to learn about the Crypto industry
  • Free daily snacks in-office
  • Smart, entrepreneurial, and fun colleagues
  • Employee Resource Groups

Apply now and join us on our mission to engineer a new economic paradigm.

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Vice President, Partnership Tax

Who You Are:

The Vice President, Partnership Tax, will be responsible for assisting with partnership tax matters, including preparation and review of quarterly estimated tax payments, tax returns, and tax workpapers.  This person will also collaborate with other members of the Galaxy Tax and Finance teams, as well as external advisors, and report to the Head of Tax.

What You’ll Do:

  • Assist with managing partnership tax compliance matters for Galaxy’s asset management funds, as well as other Galaxy partnership entities, working closely with other members of the Tax and Finance teams, as well as outside tax advisors and service providers
  • Manage day-to-day operational tasks for partnerships tax matters, including but not limited to reviewing and responding to notices, making tax payments, and updating/maintaining organized tax files and workpapers
  • Assist with ad hoc projects and perform analysis in connection with business directives and initiatives as the digital asset and blockchain landscape evolves

What We’re Looking For:

  • 5+ years of progressive partnership tax experience in a Big 4 and/or private industry setting
  • Experience in asset/investment management, including fund-of-fund investments, financial services/technology, and/or banking/capital markets
  • Firm understanding of partnership tax laws and principles, as well as familiarity with international and corporate tax considerations within a fund context
  • Bachelor’s Degree in Accounting, Finance, or similar
  • CPA license required, Master’s in Taxation a plus
  • Proficiency in Microsoft Excel
  • Ability to work independently, but within a team-oriented, collaborative environment
  • Excellent communication and critical thinking skills

Bonus Points:

  • Experience working with “Up-C” structures
  • Experience with digital assets and blockchain investments
  • Experience with automating tax processes

What We Offer:

  • Competitive base salary, bonus, and equity compensation
  • Flexible Time Off (i.e. unlimited paid vacation days)
  • Company paid Holidays (11)
  • Company paid sick leave
  • Company-paid health and protective benefits for employees, partners, and other dependents
  • 3% 401(k) company contribution
  • Generous paid Parental Leave
  • Free virtual coaching and counseling sessions through Ginger
  • Opportunities to learn about the Crypto industry
  • Free daily snacks in-office
  • Smart, entrepreneurial, and fun colleagues
  • Employee Resource Groups

Apply now and join us on our mission to engineer a new economic paradigm.

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Head of Institutional Sales (Trading, APAC)

Who You Are:

This is a unique opportunity to join a team that’s a leading innovator in the digital currency financial ecosystem. The candidate will work closely with senior leadership to develop Galaxy’s product suite and drive growth in APAC. Focus will be on winning mindshare and delivering the full suite of the firm’s capabilities, with focus on Global Markets. This role is ideal for an intellectual curious individual who spends their free time on crypto twitter and dabbles around on chain.

Key characteristic of yours are:

  • Missionary, not mercenary
  • Work life integration, not balance
  • Elastic thinker

What You’ll Do:

As the Head of APAC Sales, you will work closely with Galaxy’s global institutional sales and trading team to own and grow new relationships, delivering Galaxy’s crypto product suite to APAC based institutions. You will gain exposure to both crypto native as well as traditional institutions, whilst engaging on workstreams that focus on Global Markets, Asset Management and Infrastructure solutions.

  • Work with senior leadership to develop go-to-market strategy and tactics for delivering Galaxy’s crypto product suite to APAC based institutions
  • Provide leadership in growing our corporate sales team and coverage plan
  • Own deal origination and execution to increase volumes across products, uncovering new opportunities with existing and new counterparties
  • Own all elements of the customer life cycle: scoping of opportunities, identifying potential customers, framing of value, negotiating documentation, optimizing our customer experience
  • Ideate around Galaxy’s corporate product offering as we look to educate and deliver institutional grade cryptocurrency solutions
  • Work independently to lead cross-functional partnership initiatives, working with product, finance, comms, compliance, legal and marketing
  • Maintain healthy and productive client relationships, resolving business, policy and technical issues
  • Understand regional market and crypto-specific market microstructure

What We’re Looking For:

  • Crypto experience
  • At least 10 years’ experience working in or across either:
    • Crypto markets, across either Cefi or Defi Defi (with notable derivatives experience)
    • FICC or equities, with a strong understanding of linear/non-linear derivatives (either flow or structured)
  • Experience developing and leading customer relationships at senior / C-suite levels
  • Knowledge of the APAC region
  • Solutions-orientated approach
  • Fluent English required, fluent Chinese preferred
  • Bachelors degree
  • Office first, remote second mindset

Bonus Points:

  • Intellectually curious, with demonstrated track record of being a fast learner
  • Excel at working cross functionally to deliver commercial results
  • Build and manage relationships with product and business leaders both internally and externally
  • Strong strategic instincts and can exercise sound judgment with imperfect information
  • Demonstrated success in negotiating a broad set of different types
  • Great interpersonal and communications skills
  • Intellectually curious and think in a structured way
  • Experience in business development, product or growth a plus

What We Offer:

  • Competitive base salary, bonus, and equity compensation
  • Competitive paid time off
  • Company-paid health and protective benefits for employees and their eligible dependents
  • Free virtual coaching sessions through Ginger
  • Free daily snacks in-office
  • Opportunities to learn about the Crypto industry
  • Smart, entrepreneurial, and fun colleagues

*Benefits may vary depending on location.

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