Business Development Executive

Our Business Development Executive will be responsible for a variety of tasks, including the independent sales of our products and the management and coordination of our sales team. They will work to ensure that our sales team is meeting and exceeding their targets, while also identifying new opportunities for growth and expansion in our market. Additionally, they will collaborate with other departments within our organization to develop and implement strategies that are aligned with our overall business objectives.

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Group Head of Business Development

Our Group Head of Business Development will be responsible for a variety of tasks, including the independent sales of our products and the management and coordination of our sales team. They will work to ensure that our sales team is meeting and exceeding their targets, while also identifying new opportunities for growth and expansion in our market. Additionally, they will collaborate with other departments within our organization to develop and implement strategies that are aligned with our overall business objectives.

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Data Center Technician

What You’ll Do:

  • Perform diagnostics and troubleshooting on blockchain mining hardware
  • Test hardware repairs for performance to ensure quality control
  • Escalate harder to solve issues to Lead
  • Maintain proper documentation of work performed
  • Achieve and maintain productivity expectations
  • The facility is 125,000 sq ft data center/warehouse which experiences the extreme West Texas weather depending on the season. The role requires climbing, standing, bending, twisting, and lifting up to 50 pounds in a repetitive and ongoing nature. There is a potential for loud noises, use of hand tools, and electrical components. Working hours are normally M-F with overtime on nights and weekends as needed.

What We’re Looking For:

  • Previous experience building or repairing PC computers is an asset
  • Previous experience with cryptocurrency mining is a strong asset
  • Proficient in the use of digital multimeters for diagnostics
  • Experience in PCB diagnostics and board-level repairs is an asset
  • Soldering experience is an asset
  • Must be able to pass pre-employment drug and alcohol screening

The base salary ranges included below are for Texas- based hires only and will be commensurate with candidate experience and expertise. Base salary ranges for candidates in other locations other than Texas may differ based on the cost of labor in that location. Base salary range: starting at $25 per hour. Final offer amounts are determined by multiple factors including geographic location as well as candidate experience and expertise and may vary from the amounts listed below. 

What We Offer :

  • Competitive wage
  • Paid time off
  • 6% 401(k) company contribution
  • Health, dental and vision for employees, partners, and other dependents
  • Generous paid Parental Leave
  • Opportunities to learn about the Crypto industry
  • Free daily snacks in-office
  • Smart, entrepreneurial, and fun colleagues
  • Employee Resource Groups
  • Employee Assistance Program
  • Employee paid Short and Long term disability
  • Company paid Life insurance and AD&D

*Benefits may vary depending on location.

Apply now and join us on our mission to engineer a new economic paradigm.

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Manager, Product Design

The global financial ecosystem is changing. Revolutionary blockchain technology has unlocked the potential for people worldwide to have equal access to wealth and information. This transformation has begun with the mass global adoption of cryptocurrencies. Still, like all new financial systems, it needs greater trust to realize its full potential and remain safe from bad actors. That’s where we come in. The Chainalysis blockchain data platform enables businesses, governments, and banks to solve the world’s most high-profile criminal cases, paving the way for an economy built on blockchains.

Chainalysis is the key voice in building trust in blockchains today, collaborating with the world’s leading government agencies, cryptocurrency exchanges, financial institutions, and cybersecurity companies in over 60 countries.  Our data platform powers investigation, compliance, and risk management tools that have been used to solve some of the world’s most high-profile cyber crime cases and ensure global access to cryptocurrency safely.

In this role, you will lead a talented team of product designers who strive to build impactful, valuable, and easy-to-use products. You will oversee the user experience of the Chainalysis compliance products from conception to launch,  partnering closely with product managers, engineers, and UX researchers. Our team values curiosity, cross-functional team collaboration, and a devotion to craft. As a Product Design Manager, we expect you to skilfully utilize your product, interaction, and visual toolkit to build innovative, user-friendly experiences for a diverse, global audience.

In one year you’ll know you were successful if…

  • You feel fully confident collaborating with your Product and Engineering partners to influence the product roadmap, identify opportunities, and make decisions based on impact to Chainalysis users
  • You consistently empower and manage the designers on your team, pushing them to produce their best work
  • You document and build on design systems as they pertain to your product and provide guidance on cross-product design strategy – moving us towards a more cohesive and coherent product experience
  • You both welcome and actively solicit feedback from cross-functional teams to build better work processes and cultivate your partnerships
  • You are a proactive champion for design thinking across the organization and actively work to push the boundaries of innovation and efficiency in your design process
  • You are devoted to excellence and continually raise the bar for quality across every design touchpoint in the organization

A background like this helps: 

  • At least 6 years  in product design, 2+ years managing product designers
  • Proven track record of working within a product team to ship successful experiences to users
  • Comfortable representing work to a broader product team and other stakeholders, clearly and succinctly articulating the goals and concepts
  • Excellence and efficiency in using Figma, Confluence,
  • Outstanding visual design taste combined with holistic UX understanding
  • Strong portfolio of past work that showcases using best-in-class interaction and visual design as tools to drive product growth
  • Passion for asking the right questions and ability to leverage all available resources–such as conducting user research or delving into analytics–to formulate solutions to complex problems
  • Entrepreneurial mindset and exceptionally proactive about guiding strategic thinking in a greenfield, innovative product space 

Bonus points if you:

  • Have experience with B2B, fintech, or especially, cryptocurrency products
  • You have previously worked on technical products and data visualizations

#LI-EM1 

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Software Engineer II, Compliance

The Compliance organization is focused on growing the crypto ecosystem by simplifying the work needed for compliance and risk management at a massive scale. Our goal is to ensure developers can send data for any crypto asset and network, scale our systems to make sure we can handle the increasing volumes of data, and provide meaningful insights to our customers.

Backend engineers will be critical to that mission by building and scaling the APIs and data layers our customers rely on every day to stop crime, understand risk, and strategize about their business. Working alongside infrastructure and security-focused engineers, they obsess over making our services highly available and safe for our customers to use for their most sensitive and real-time blockchain workflows. They deeply understand what is possible with cloud-native technologies and use those insights to enable our customers to push the boundaries of the cryptocurrency landscape. 

In one year you’ll know you were successful if…

  • You have built a high-availability, scalable API leveraging the most relevant services from AWS
  • You’ve added features to our product suite that detect activities for market manipulation, fraud, behavioral patterning, and more.
  • You have built cloud-native data ingestion and aggregation processes that intake gigabytes of data per day.
  • You have helped modernize our stack to a streaming architecture.
  • Your team’s services are easy to set up locally and their health in production is simple to understand. 
  • You have debugged production issues and participated in a blameless post-mortem process to make our systems stronger. 

A background like this helps: 

  • Designed and implemented microservices-based systems in a major cloud provider like AWS or GCP.
  • Experience with object-oriented programming languages. We mostly use Java but appreciate a variety of languages! 
  • A bias to ship and iterate alongside product management and design partners
  • Exposure to or interest in the cryptocurrency technology ecosystem

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Client Director, Public Sector

The sales team responsible for our Public Sector is driven by our mission to make the world a safer place by tracking and investigating activities that involve cryptocurrency like cyber, ransomware, human trafficking, terrorist financing, money laundering, tax compliance and consumer protection. We’re experts on the “why” and the “how” with deep relationships and knowledge of navigating government sales processes. 

Client Directors establish trust and build strong relationships with Public Sector stakeholders, tailoring their sales approach to their needs, and evangelising Chainalysis solutions in a compelling yet approachable way across practitioners and senior stakeholders.  We measure success by the attainment of assigned quota, accuracy of forecasting, and the growth of accounts in the region. They are experts at navigating complex sales cycles and enjoy the thrill of creating and executing a calculated account plan and then closing a deal.  

In one year you’ll know you were successful if…

  • You exceeded your quota and substantially increased our foothold in the UKI Government sector by orchestrating a strategic sales plan
  • You’ve helped us develop compelling product positioning and messaging specific to market trends, competitive drivers, region-specific sales channels, and more 
  • Your relationships with customers are built on trust and transparency resulting in network referrals that ultimately build Chainalysis’ brand awareness
  • You’ve built a diverse pipeline of opportunities resulting in consistent and accurate forecasting
  • You’ve consistently used data from sales figures, marketing campaigns, and promotional activities to enable you to meet and exceed sales goals
  • Your sales pod values your leadership and you’re driving initiatives that leverages each of their capabilities to deliver growth in your territory
  • Product and Engineering teams rely on your advice and input to inform new product features and solutions
  • You have relationships across departments at Chainalysis allowing you to provide expert advice to prospects related to technical concepts, product roadmaps, solutions implementations, training, and craft appropriate customer proposals 

A background like this helps: 

  • Demonstrated history in a previous technical B2B SaaS sales role 
  • Solid understanding of the Public Sector and their buying processes  
  • You’re an articulate, enthusiastic, and effective communicator who can convey complex concepts in an approachable and concise way
  • Track record in selling conceptually technical solutions
  • Track record in both new business development and strategic account development
  • You don’t have to be a blockchain expert, but you’re insatiably curious and willing to learn 
  • Track record of over-achieving quota in past positions

#LI-AM1

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Sales Development Representative, South Korea (Based in Seoul)

Our Sales Development Representatives are expert storytellers and problem-solvers and we’re obsessed with expanding cryptocurrency markets and helping customers track and prevent fraud and abuse. At the cutting edge of the cryptocurrency industry, our team understands the latest market developments and business models that are building the future of finance. Our goal is to help cryptocurrency and crypto related businesses understand the value of implementing our solutions.

Sales Development Reps have graduated from the training grounds demand generation roles and know the fundamentals of outbounding and qualifying like the back of their hand. You’re confident in your ability to engage prospects, identify pain points, and then turn them into paying customers. We measure success by your quota attainment, new logo acquisition, and ability to manage and convert deals in a high-volume environment.

In one year you’ll know you were successful if…

You’re an expert on our product suite and connecting prospects with the solutions that meet their needs and exceed their expectations. 

  • You’re up to date on regulatory initiatives and changes related to cryptocurrency and the specific implications for your prospects. 
  • You can effectively use and leverage the entire sales tech stack including Salesforce, Going.io, SalesLoft, Linkedin Sales Navigator, etc. and you have exceptional data hygiene. 

You understand and work toward activity metrics that yield a predictable and accurate pipeline. 

  • You’re consistently exceeding quarterly sales and bookings targets. 

A background like this helps: 

  • You’ve been in a Sales Development or Business Development role previously at a high-growth company. 
  • You’re passionate about cryptocurrency and its future.  
  • You’ve worked with a similar techstack including Salesforce, Linkedin Sales Navigator, SalesLoft, etc.
  • You are a native Korean speaker and fluent in English.

#LI-RS1 

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Instructional Designer (Contractor)

The Academy Team at Chainalysis has developed an industry leading learning platform, built engaging content, and speaks to every level of expertise. We know how our products are used in the real-world and help our customers become expert users, too.

An Instructional Designer and Producer makes our on-demand training program come alive with compelling and digestible video tutorials, interactive software simulators, and other critical training and marketing assets. This production expert captures product and industry knowledge from our SMEs, and efficiently produces content in a creative, marketing-quality, and consistent way across our training programs. We measure success through utilization and feedback in the Chainalysis Academy courses, along with customer appetite for our live instructor-led certification programs.

Responsibilities:

As a production consultant,  you will capture expertise from dozens of internal & customer subject matter experts, and launch powerful e-learning courses into our Chainalysis Academy training ecosystem – whether for a single customer, all customers, or the public.You will advance the e-learning system & journey, helping the team drive new innovations, integrations and novel ways of educating our customers.You will work with other Training Team members to build role-based training journeys, and help to build supplemental assets, provide e-learning support, and partner with Marketing and other teams on cross-functional needs. 

A background like this helps: 

  • You’ve worked with a high-growth SaaS company before, developing visually striking and engaging video tutorials and interactive Elearning courses focused on external customers.
  • You know your way around digital media production software and rapid Elearning productions tools (e.g. Camtasia, Articulate Storyline, Adobe Captivate, Adobe CC Apps, After Effects, etc.).  
  • You’re accustomed to working with internal subject matter experts in different geographies and leveraging web conferencing tools to capture and produce strong audio and video content.
  • Juggling multiple projects with different stakeholders is part of your repertoire.

To provide greater transparency to candidates, we share base salary ranges for all United States based job listings. We set standard base salary ranges for all roles based on function, level, and location, benchmarked against technology companies. Individual pay decisions are based on a number of factors, including qualifications for the role, relevant work experience, skillset, internal equity, and other factors, consistent with applicable law.

We are currently looking for independent contractors for this job posting. The target rate is $45/ hour

#LI-BD1 #LI-Remote 

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Live Operations Manager

Our Team

We’re a highly creative and technical team that’s working to create new NFT collections and bring those collections to life in immersive ways. We work with other best-in-class teams around the world, and pride ourselves in being able to find innovative solutions to the unique challenges presented at the intersection of web2, gaming, and web3.

Who We’re Looking For

We are seeking a savvy and experienced Live Operations Manager who lives and breathes day to day live operations of game experiences. The Live Ops Manager will be responsible for the creation, configuration and optimization of in-game events, feature and content roadmap, and partnership events and launches. This person will collaborate with cross-functional partners from product, design, creative, engineering and analytics and will be responsible for driving monthly KPI goals. 

The Job

  • Develop and run live ops and monetization strategies that drives community engagement day to day while also delivering on company business goals
  • Drive the day-to-day execution of the strategy by owning the roadmap, schedule, targets, and overall success of game and community health
  • Work with product leaders and analysts to monitor and report on the performance of game and web3 activations and their impact on KPIs and game health
  • Collaborate with cross-functional leads to create and modify Live Ops processes and systems to ensure Yuga is spending time and resources in the right areas
  • Coordinate and manage in-game communication, working with the Marketing & Community teams
  • Deploy sales, events, features and game content through our proprietary tech
  • Monitor engagement and performance to achieve high impact player experience
  • Design and implement automation solutions to scale our games efficiently

Your Skills

  • Quantitative skills, with a minimum of 5 years of work experience in live operations of free-to-play mobile games and ideally web3 games with demonstrated ability to deliver results 
  • Strong expertise using game data to influence roadmap priorities and help drive teams to focus on features that matter
  • A deep interest in web3 communities, technologies and game experiences
  • Proven ability to own, build and iterate Live Operations functions and processes
  • Skilled in proactively identifying risks and making changes to the plan when necessary with an appropriate sense of urgency
  • Exceptional attention to detail, strong analytical skills, excellent communicator and presenter
  • BA/BS degree in engineering, economics, business or related
  • Proficiency in Excel and familiarity with programming languages (Python, SQL, R etc)
  • Sound product judgment, ability to formulate live ops strategy and present clear, measurable key results that will lead to achieving business goals
  • Hands-on approach and impact-driven focus on constantly pushing game performance and delivering fantastic player experiences
  • Deep understanding of economy and monetization design, as well as of engagement drivers in live service games
  • Strong quantitative and analytical skills with an emphasis on metrics-driven decision making
  • Comfortable taking calculated risks, learning and sharing the lessons learned
  • Extensive knowledge of live operations and monetization trends within the free-to-play business model

Bonus

  • Experience working with web3 technologies and blockchain
  • Experience with game analytics, product management, performance marketing, and/or live operating games – a plus
  • Experience personally performing analysis using game telemetry

If you are passionate about creating amazing experiences for video games using some of the most beloved IP in web3 and have the required skills and experience, we encourage you to apply for this exciting opportunity.

The annual salary for this position ranges from $155,000 to $175,000. The actual annual salary paid for this position will be based on several factors, including but not limited to, skills, prior experiences, training, company needs, and current market demands.  The annual salary range for this position is subject to change and may be adjusted in the future. This position may also be eligible for salary increases, bonuses, equity awards, and benefits.

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Partner Success Onboarding Analyst

What you’ll do 👀

  • Onboard MoonPay’s awesome Partners that go live!   
  • Provide white glove support to our highest priority Partners through email, Slack, phone call, and video call for a seamless onboarding experience
  • Partner with Sales, Engineering, Product, Compliance, and Account Managers to ensure a successful onboarding experience
  • Add value through effective communication, project management, decisive prioritization, and efficient execution 
  • Operationalize new and existing policies and processes related to Partner onboarding 
  • Serve as the voice of the Partner to internal teams including Finance, Partner Success, Sales/BD, Marketing, Engineering, and Product when surfacing product feedback, bugs, incidents, etc. related to the onboarding process
  • Work directly with MoonPay’s Solution and KYB engineers to ensure a smooth onboarding experience
  • Work closely with our third party Compliance team to get Partners through the KYC and KYB process
  • Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner on all items Onboarding
  • Review and understand data points to help answer certain onboarding questions 

You should apply if âś…

  • 2 – 4+ years of experience with high priority clients, compliance, product support, payments, or other relevant operations
  • Familiarity with compliance onboarding systems 
  • Experience with industry standards and developments in the areas of KYC/KYB
  • Experience with different channels of support, including voice, e-mail, video conferencing, and chat
  • Flexibility to work with a global team and company
  • You have positive energy, and can have empathy and patience with our Partners 
  • You have the patience to deal with Partners who may get stuck in the onboarding experience, or difficult to work with
  • You have a “can-do” attitude and owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility and own the task   
  • You have basic knowledge of cryptocurrencies 

At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.

MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.

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