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Position overview

The Customer Success team will work closely with the Product – Onboarding and Conversion teams, understanding the challenges experienced by members to ensure the team are able to walk members through the onboarding process, solving any pain points. The team will also work toward a common goal of conversion optimization and increasing customer growth. The team will not stop there, as they will remain assigned to members, build relationships with members and provide support throughout the client journey. 

The Customer Success Advisor, reporting into the Senior Account Manager or Account Manager, and forming an integral part of the Customer Success team will be responsible for providing constant support across different channels to our clients. Ensuring that our clients enjoy consistent coverage during the onboarding process and throughout their journey with us. Creating a “customer for life” experience for our clients. As our products and services cover multiple regions across the globe, the aim is to provide our clients with a standard of service that is world class and expected of a Private and Investment Bank.

Role objectives

• Represent the company effectively by developing comprehensive knowledge of its offerings
• Maximise sales performance through strong relationships with clients and awareness of their needs and lifestyles
• Achieve weekly, monthly, and annual sales and activity quotas
• Generate leads by committing to customer service and building relationships
• Adjust sales techniques according to interactions and results in the field
• Conduct incisive and insightful research of markets and competitors
• Ensure customers’ pain points are addressed to the right team and solved asap
• Take all measures, go above and beyond, to ensure clients needs are met whether this is through the onboarding process or when they have become a member
• Accumulate feedback from the clients and share product improvement ideas

KPIs/Targets

As a Customer Success Advisor, your role will include daily/weekly/monthly targets set by your Manager and in alignment with the overall client conversion strategy. The targets, if achieved, will be linked to incentives and a commission structure will be shared.

Responsibilities

• Develop and maintain thorough knowledge of the company and its products, research consumer needs, and identify how our solutions can address those needs
• Generate leads and grow existing relationships by maintaining an accurate, detailed client book for an active, repeat customer base
• Proactively approach clients, using outside-the-box thinking to develop new and unique sales tactics
• Work with Account Managers to design industry-specific outreach efforts
• Conduct month-end and year-end close processes
• Provide our clients with world-class experience, the kind of experience that would be expected from a global Private and Investment Bank
• Service will extend across all channels including our in-app live chat, phone, email, and video call
• This position will cover Asia as we provide 24/5 coverage to our clients
• Representing Xapo Bank online at all times in a way that reflects the Private and Investment Banking environment

Skills needed

• Strong communication skills in both verbal and written form, English being the business language of choice. Additional languages may be required dependent on location as our Customer Support Specialists cover key markets across LATAM, Africa, Asia and Europe
• This position will cover our Asian markets
• Bachelor’s degree or equivalent
• Experience working with clients within the high networth customer segment
• Ability to translate complex/technical issues into easy to understand language for clients
• Strong attention to detail and analytical skills
• Empathy and a passion for delivering excellent service to clients
• Driven, self-motivated, collaborative and highly flexible team player approach
• Self-learner, and an avid problem-solver

Other requirements

• A dedicated workspace.
• A reliable internet connection with the fastest speed possible in your area.
• A plain background when on Zoom calls with clients.
• Smart professional dress code during Zoom calls with clients.
• Devices and other essential equipment that meet minimal technical specifications.
• Alignment with Our Values and the Xapo Values-Driven Leadership principles.

The Job Description is a guide of your role and responsibilities here at Xapo Bank but your role is not limited to the information provided on the Job Description.

Listed in: , , , , , , , .

Our mission is to create Blockchain infrastructure for the Decentralised Web.

From the Substrate blockchain framework to Polkadot, the sharded protocol enabling blockchains to operate seamlessly together at scale, Parity builds the foundation of Web 3.0.

Every day we interact with technologies controlled by a handful of large companies whose interests and incentives often conflict with our own. If we want the benefits of using their proprietary apps, we’re forced to agree to terms that most of us will never read, granting these companies far-reaching control over our digital lives.

At the same time, progress in open-source and decentralised technologies like blockchain has shown that we can build systems that prioritise individual sovereignty over centralised control. With these new technologies, there’s no need to trust any third parties not to be or become evil.

Parity Technologies is a team of the world’s premiere blockchain developers building industry-leading technologies that enable developers to create this next wave of better products and services. You’ll join at a critical moment when the future of the decentralised web is being shaped, and perform an influential role in making a more equitable society for our future.

About The Role:

We are seeking an exceptional Director of People Operations to lead our People Operations team. This role is pivotal within the People journey experience, as it provides solutions for enhanced engagement, enables minimal administration, improves experience through people analytics and optimises processes via tooling. We want a reformer who is focussed on excellence in delivery of people services.

Reporting to the VP People & Operations, you will be dedicated to driving the development of a world class, collaborative people operations team. You’ll be part of the People Leadership team and will be a thought partner for the VP and others. With offices in London, Berlin, Lisbon (Singapore coming soon) and remote teams spread across 40+ countries, this is a unique challenge for an experienced leader. 

You’ll need to be a resilient, thoughtful and excellent leader with very strong communication skills. Expect to contribute towards projects which sit across the People Department (People Ops, People Partners, Comp & Bens and Culture) and beyond.

 About the Team:

You’ll be joining a committed team of 8 People Ops professionals, comprised of a Lead, People Ops Managers and HR administrators. They cover the full spectrum of People Ops duties, from contract creation, onboarding, offboarding, entity advice, to risk management, HR project management, compensation reviews etc. The team itself is part of a larger department, which also includes our People Partners and Culture Team.

Key Responsibilities

• Onboard, develop, engage, support, celebrate and reward the people needed to build the future of Web 3.0 tech
• Lead our expert People Ops team through mentorship, guidance and solid project management to meet the needs of the business 
• Own, enhance, and manage the best team to deliver exceptional customer service to all at Parity
• Analyse, propose, drive, and iterate on our global workforce strategy to support our global workforce 
• Create, enhance, and successfully communicate global and regional processes and policies, as appropriate, for grievance procedures, offboarding, and a plethora of other high impact domestic and international employment policies and procedures
• Own and interrogate tech solutions for people ops delivery, especially AI and process optimisation tooling.

Requirements

• 10+ years People Ops / HR / experience with at least 5+ years leading People Operations at a rapidly growing international technology company of >150 headcount 
• Expert levels of cross-functional stakeholder management and engagement (e.g. when focusing on the larger upcoming projects such as a Comp & Benefits or Internal Performance creation and roll-out)
• Experience with globally distributed, work-from-home teams, as well as international offices of various sizes
• Experience of scaling a global People Operations department from scratch would provide a useful insight into our environment
• Good knowledge of UK, German and international labour law, regulations, and compliance requirements
• Understanding of HR systems design, People analytics and workflow
• Experience of working with AI solutions for an optimised HR environment
• Ability to manage multiple critical priorities/projects without losing attention to detail or a positive attitude
• Completely at ease in an ever changing fast paced ambiguous environment
• Extremely flexible, open-minded, and creative when it comes to developing and maintaining People Operations focused processes and initiatives
• A solid tech-savvy interest with an appreciation for privacy, security, blockchain ethos and open-source mindset
• Degree or postgraduate qualifications in Human Resources

 Benefits:

• Working at Parity means focusing on the stuff that counts: building the most cutting-edge technology for the future web. Our teams enjoy a high degree of trust, freedom and autonomy to achieve that goal.
• Because we value initiative and learning, we’ve defined a generous personal budget to attend conferences or skills courses of your choosing. We think you know what’s best for you!
• Parity is a diverse company with people from various countries, and we will support you with German or English language courses where needed.
• Not all of us who collaborate work in the same place. Bringing the team together is something we value a lot, so we regularly go on team retreats (subject to current pandemic restrictions for the health of our contributors and teams).

To see how we use your data please see our

Location: Remote, but London/UK (strong preference) or Germany

Listed in: , , , , , , , , , , .

At Coinbase, our mission is to, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

• You’ve got positive energy. You’re optimistic about the future and determined to get there. 
• You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
• You appreciate direct communication. You’re both an active communicator and an eager listener – because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
• You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
• You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
• You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

Coinbase is looking for a highly motivated accounting professional to join our Subscriptions and Services Revenue Accounting team and play a key role in our continued growth and achievement of operational excellence. The Senior Revenue Accountant must possess strong accounting and operational expertise, an ability to communicate and work with various teams outside of Finance (such as Data, Coverage, Business Development and M&A), and a desire to make a meaningful impact on a dynamic, high-growth technology company.

Reporting to the Manager, Subscription & Services Revenue, the Senior Revenue Accountant will work with various cross functional teams within the Company and requires someone with impeccable attention to detail, a financial and analytic mindset and knowledge of billing and revenue recognition. This position will impact a rapidly growing organization and offers career development opportunities for the right candidate.

What you’ll be doing (ie. job duties):

• Perform or review monthly close activities for Subscription & Services Revenue (existing and future expansion)
• Partner with Product, Engineering and other Finance teams to understand new business models related to Coinbase Cloud and Custody revenue streams, and assist with design and implementation of scalable finance operational processes and systems to support the business.
• Have ownership and accountability for accuracy, timeliness, effectiveness and efficiency of certain processes related to revenue including review of contracts, accounting policies and memos, month-end close, deferred revenue, gross-to-net contra-revenue accruals, accounts receivable, and balance sheet reconciliations.
• Responsible for monthly invoicing and related collections of Subscription & Services billings
• Assist with establishing, implementing and managing certain global processes for the accounting of Subscription & Services Revenue, ensuring SOX compliance and operational excellence.
• Assist with the preparation of quarterly audit schedules and prepare periodic revenue and deferred revenue reports to support internal and external reporting requirements
• Implement and document processes and procedures as required including Sarbanes Oxley compliance
• Support and participate on revenue related projects and M&A activity
• Perform special, ad-hoc projects in Accounting/Finance as requested

What we look for in you (ie. job requirements):

• Minimum of 5 years working in public accounting or in the fintech/financial services industries
• BA/BS in Accounting or related field / CPA highly preferred
• Understanding of ASC 606 Revenue Recognition
• Possess excellent analytical skills (MS Excel/ G-Suite), business partnering, problem solving and prioritization skills
• Able to work well in a dynamic environment and be able to recommend and implement process improvements, work autonomously and handle multiple tasks simultaneously
• Excellent communication skills, both written and verbal
• Strong work ethic and team player

Nice to haves:

• Experience with customer service
• Experience working in Netsuite, FloQast and G-Suite
• Basic knowledge of blockchain technology and the crypto economy
• Experience working remotely

Pay Transparency Notice:  Depending on your work location, the target annual salary for this position can range from $120,600.00 – $134,000.00 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Position ID: P30036

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view ,  and  notices by clicking on their corresponding links.  Additionally, Coinbase participates in the  in certain locations, as required by law. 

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site a free compatible screen reader .

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available . By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined    

Listed in: , , , , , , , , , , , , , , , .

Position overview

The Customer Success team will work closely with the Product – Onboarding and Conversion teams, understanding the challenges experienced by members to ensure the team are able to walk members through the onboarding process, solving any pain points. The team will also work toward a common goal of conversion optimization and increasing customer growth. The team will not stop there, as they will remain assigned to members, build relationships with members and provide support throughout the client journey. 

The Customer Success Advisor, reporting into the Senior Account Manager or Account Manager, and forming an integral part of the Customer Success team will be responsible for providing constant support across different channels to our clients. Ensuring that our clients enjoy consistent coverage during the onboarding process and throughout their journey with us. Creating a “customer for life” experience for our clients. As our products and services cover multiple regions across the globe, the aim is to provide our clients with a standard of service that is world class and expected of a Private and Investment Bank.

Role objectives

• Represent the company effectively by developing comprehensive knowledge of its offerings
• Maximise sales performance through strong relationships with clients and awareness of their needs and lifestyles
• Achieve weekly, monthly, and annual sales and activity quotas
• Generate leads by committing to customer service and building relationships
• Adjust sales techniques according to interactions and results in the field
• Conduct incisive and insightful research of markets and competitors
• Ensure customers’ pain points are addressed to the right team and solved asap
• Take all measures, go above and beyond, to ensure clients needs are met whether this is through the onboarding process or when they have become a member
• Accumulate feedback from the clients and share product improvement ideas

KPIs/Targets

As a Customer Success Advisor, your role will include daily/weekly/monthly targets set by your Manager and in alignment with the overall client conversion strategy. The targets, if achieved, will be linked to incentives and a commission structure will be shared.

Responsibilities

• Develop and maintain thorough knowledge of the company and its products, research consumer needs, and identify how our solutions can address those needs
• Generate leads and grow existing relationships by maintaining an accurate, detailed client book for an active, repeat customer base
• Proactively approach clients, using outside-the-box thinking to develop new and unique sales tactics
• Work with Account Managers to design industry-specific outreach efforts
• Conduct month-end and year-end close processes
• Provide our clients with world-class experience, the kind of experience that would be expected from a global Private and Investment Bank
• Service will extend across all channels including our in-app live chat, phone, email, and video call
• This position will cover Europe and Africa as we provide 24/5 coverage to our clients
• Representing Xapo Bank online at all times in a way that reflects the Private and Investment Banking environment

Skills needed

• Strong communication skills in both verbal and written form, English being the business language of choice. Additional languages may be required dependent on location as our Customer Support Specialists cover key markets across LATAM, Africa, Asia and Europe
• This position will cover our European and African markets
• Bachelor’s degree or equivalent
• Experience working with clients within the high networth customer segment
• Ability to translate complex/technical issues into easy to understand language for clients
• Strong attention to detail and analytical skills
• Empathy and a passion for delivering excellent service to clients
• Driven, self-motivated, collaborative and highly flexible team player approach
• Self-learner, and an avid problem-solver

Other requirements

• A dedicated workspace.
• A reliable internet connection with the fastest speed possible in your area.
• A plain background when on Zoom calls with clients.
• Smart professional dress code during Zoom calls with clients.
• Devices and other essential equipment that meet minimal technical specifications.
• Alignment with Our Values and the Xapo Values-Driven Leadership principles.

The Job Description is a guide of your role and responsibilities here at Xapo Bank but your role is not limited to the information provided on the Job Description.

Listed in: , , , , , , , .

Join the leading Crypto Brand in the Philippines!Who we areWe are one of the earliest and largest crypto platforms in Southeast Asia offering exchange and wallet services to our users. Our product lineup also includes electronic payment service and e-wallet. Through our wallet, users can send money to anyone, pay for bills, shop online at over 100,000 merchants, receive money transfers from 200+ countries even without a bank account, and of course view and purchase cryptocurrencies.

What you'll do

• Perform and review daily, weekly, and monthly reconciliations between system and partner transaction statements
• Prepare extensive analysis of partner statements, bank reports and customer transactions
• Investigation of possible risk gaps in the process
• Ensure sustainable end to end reconciliation process and contribute to the improvement of the process flow
• Detailed review and monitoring of large volumes of transactions, updates data and monitors account balances
• Proactively resolves discrepancies on different transactions and liaison with counterparts to ensure accuracy of transactions and makes constant follows up on outstanding issues
• Work closely with the Data Team and other relevant teams to resolve issues effectively and timely
• Accounts payable and accounts receivable analysis
• Escalates issues and seeks advice when faced with complex issues / problems
• Accurate, efficient and organized within daily responsibilities
• Demonstrates the ability to work as part of a team
• Escalates issues to his/her team leader as appropriate
• Responsible for activities assigned by the Reconciliation Lead
• Lead projects that ultimately contribute to the annual team objectives
• Performs other related tasks

What we expect from you

• Graduate of any business-related course
• At least 2-3 years experience in reconciliation or a similar role
• Detail-oriented, professional attitude, and reliable
• Must be well-organized, self-starter, and willing to work with minimal to no supervision
• Positive Attitude, Respectful, Team player
• Excellent interpersonal skills; good oral and written communication skills
• Proficient in Microsoft Office and Google Editors suite
• Proven integrity in dealing with internal and external parties and in implementing company data privacy.
• Adapts well in a fast-paced environment
• Track record in identifying and handling process improvements
• Knowledge and interest in Web3 & cryptocurrency is a plus
• Proficient with SQL and familiar with database troubleshooting

Listed in: , , , , , .

At Coinbase, our mission is to, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

• You’ve got positive energy. You’re optimistic about the future and determined to get there. 
• You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
• You appreciate direct communication. You’re both an active communicator and an eager listener – because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
• You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
• You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
• You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

The International Team in Coinbase is tasked with expanding the presence and reach of Coinbase products to countries across the globe. We enable easy access to fiat payment rails and ensure a smooth and delightful onboarding experience that meets our high bar on regulatory compliance to customers in countries where Coinbase is not currently present.

Once the foundational work for giving users access to crypto is completed, we will then start building products that make sense in the context of the particular country/region.

You will join the Trade Readiness team within the  International org, which will work across engineering platforms that are critical for expanding Coinbase across the globe. Your core set of priorities in support of our mission first culture will include:

• Going deep in key countries

• Going broad in other countries

• Innovating with region specific use-cases (e.g. GameFi in SE Asia / SME DeFi financing in India etc.)

• Enabling and scaling Derivatives trading and other emerging instruments across the globe 

Coinbase is seeking experienced backend engineers to join the team to build out the next generation of crypto-forward products and features. You will solve unique, large scale, highly complex technical problems, bridging the constraints posed by web-scale applications and blockchain technology. You will help the Coinbase group build the next generation of systems to make digital assets and blockchain cryptocurrency accessible across the globe, operating real-time applications with high frequency, low latency updates, and managing the most secure, dockerized infrastructure running in the cloud.

What you’ll be doing:

• Provide support to Coinbase group companies by building new services to meet critical product and business needs using Golang.
• Design scalable systems to solve novel problems with modern cloud technology and industry best practices.
• Articulate a long term vision for maintaining and scaling the backend Coinbase systems and the teams running them.
• Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter.
• Write high quality, well tested code to meet the needs of the Coinbase group.

What we look for in you:

• You have at least 5 years of experience in software engineering.
• You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture.
• You write high quality, well tested code to meet the needs of your customers.
• You’re passionate about building an open financial system that brings the world together.
• Must be able to read, write and speak in English.

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view ,  and  notices by clicking on their corresponding links.  Additionally, Coinbase participates in the  in certain locations, as required by law. 

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site a free compatible screen reader .

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available . By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined    

Listed in: , , , , , , , , , , , , , , , .

At Coinbase, our mission is to, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

• You’ve got positive energy. You’re optimistic about the future and determined to get there. 
• You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
• You appreciate direct communication. You’re both an active communicator and an eager listener – because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
• You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
• You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
• You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

The International Team in Coinbase is tasked with expanding the presence and reach of Coinbase products to countries across the globe. We enable easy access to fiat payment rails and ensure a smooth and delightful onboarding experience that meets our high bar on regulatory compliance to customers in countries where Coinbase is not currently present.Once the foundational work for giving users access to crypto is completed, we will then start building products that make sense in the context of the particular country/region.

You will join the Trade Readiness team within the  International org, which will work across engineering platforms that are critical for expanding Coinbase across the globe. Your core set of priorities in support of our mission first culture will include:

1. Going deep in key countries
2. Going broad in other countries
3. Innovating with region specific use-cases (e.g. GameFi in SE Asia / SME DeFi financing in India etc.)
4. Enabling and scaling Derivatives trading and other emerging instruments across the globe 

Coinbase is seeking experienced backend engineers to join the team to build out the next generation of crypto-forward products and features. You will solve unique, large scale, highly complex technical problems, bridging the constraints posed by web-scale applications and blockchain technology. You will help the Coinbase group build the next generation of systems to make digital assets and blockchain cryptocurrency accessible across the globe, operating real-time applications with high frequency, low latency updates, and managing the most secure, dockerized infrastructure running in the cloud.

What you’ll be doing: ●  Provide support to Coinbase group companies by building new services to meet critical product and business needs using Golang. ●  Design scalable systems to solve novel problems with modern cloud technology and industry best practices. ●  Write high quality, well tested code to meet the needs of the Coinbase customers. What we look for in you: ●  You have at least 2 years of experience in software engineering. ●  You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture. ●  You write high quality, well tested code to meet the needs of your customers. ●  You’re passionate about building an open financial system that brings the world together. ●  Must be able to read, write and speak in English.

Nice to haves: ●  You have gone through a rapid growth in your company (from startup to mid-size).●  Experience with growth experiments or A/B testing frameworks. ●  You have experience with Blockchain technology (such as Bitcoin, Ethereum etc..)●  You have experience decomposing a large monolith into microservices.●  You’ve worked with Golang, Ruby, Docker, Rails, Postgres, MongoDB or DynamoDB.●  You’ve built financial, high reliability or security systems. 

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view ,  and  notices by clicking on their corresponding links.  Additionally, Coinbase participates in the  in certain locations, as required by law. 

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site a free compatible screen reader .

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available . By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined    

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At Anchorage Digital we are building the world’s most advanced digital asset platform for institutions to participate in crypto.Founded in 2017, Anchorage Digital is a regulated crypto platform that provides institutions with integrated financial services and infrastructure solutions. With the first federally chartered crypto bank in the US, Anchorage Digital offers institutions an unparalleled combination of secure custody, regulatory compliance, product breadth, and client service. We’re looking to diversify our team with people who are humble, creative, and eager to learn.We are a remote friendly, global team, but provide the option of working in-office in New York City, Sioux Falls, Porto, Lisbon, and Singapore. For our colleagues not located near our beautiful offices, we encourage and sponsor quarterly in-person collaboration days to work together and further deepen our Village. The mission of the Member of Compliance, TPRM is to support the review and assessment of third party vendors providing services to Anchor Labs. Please note this role is similar to a Third Party Risk Management Associate role in traditional banking.

As a Member of Compliance, TPRM you will:

• Manage the assessment process for Anchorage Digital Bank (“ADB”) Third Parties, including maintaining the schedule of reviews to be performed, assessing the status of in-progress reviews, analyzing completed questionnaires and assessments, and finalizing the risk review for key stakeholders. You will also have oversight into reporting of fourth parties to the governance committees of ADB. 
• Collaborate across the organization to document and identify all risk mitigation measures associated with third parties, including identifying back-up third parties, strength and/or maturity of the company, and other crucial factors. 
• Independently create and consistently refine summaries, reports, and governance documentation associated with the Third Party Risk Management Program.
• Manage the Policies and Procedures related to the Third Party Risk Management and Vendor Management programs of the organization. The primary Policy maintained is the Vendor Risk Management Policy. Procedures document the steps taken to fully support the implementation of the Policy and include, but are not limited to: initial and ongoing due diligence procedures, issue management, SLA management and others. 

You may be a fit for this role if you have:

• 3-5 years of direct third party risk management experience at a financial institution
• TPRM expertise as a whole, with regard to all aspects of risks and services offered, and the ability to build understanding of each third party on an intimate level as the review is performed.
• Skillfully collaborated with third party and vendor external resources, as well as cross-functional teams such as legal, finance, and information security.
• A strong analytical skill set and approach, including the ability to analyze due diligence information collected from the Third Party, analysis from internal and external Subject Matter Experts, and information related to the services and products offered by the Third Party. Candidate needs to understand broader implications to assess cross-functional impact across the organization and departments. 
• A creative and curious approach to your work; you’re driven to understand the big picture, yet intensely detail and execution-focused.

Although not a requirement, bonus points if:

• You have previously worked with the OCC and/or other regulatory bodies.  
• You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. 🙂

About Anchorage Digital: Who we areThe Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in  the evolving digital asset ecosystem. As a diverse team of more than 300 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. Anchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Hold, LLC a Delaware limited liability company and registered Money Services Business, Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.Protecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our

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Join the leading Crypto Brand in the Philippines!Who we areWe are one of the earliest and largest crypto platforms in Southeast Asia offering exchange and wallet services to our users. Our product lineup also includes electronic payment service and e-wallet. Through our wallet, users can send money to anyone, pay for bills, shop online at over 100,000 merchants, receive money transfers from 200+ countries even without a bank account, and of course view and purchase cryptocurrencies.

What you'll do

• Responsible for the expansion with Internet enterprises run by Chinese in the Philippines, and grasp the potential business opportunities within the region
• Develop, follow up and maintain new potential local customers
• Plan, develop and implement sales strategies and modify them according to potential customers
• Keep abreast of competitors’ service dynamics, prices and market conditions, as well as sales techniques and promotion methods
• Communicate and cooperate with the operation, customer service and marketing teams of the company

What we expect from you

• Understand the local market and have local experience
• Good communication and coordination skills, good psychological quality and business negotiation skills
• More than 2 years working experience in external operational negotiation, marketing and other related fields
• Local experience in the Philippines is preferred

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About the Ethereum Foundation and the Ecosystem Support ProgramThe Ethereum Foundation (EF) is a non-profit organization dedicated to supporting Ethereum and related technologies. The EF is not a company or even a traditional non-profit. We do not control Ethereum, nor are we the only organization that funds the critical development of Ethereum-related technologies. We are part of a large ecosystem of organizations, individuals, and companies that support Ethereum. Our mission is to do what is best for Ethereum’s long-term success. Our role is to allocate resources to critical projects, to be a valued voice within the Ethereum ecosystem, and to advocate for Ethereum to the outside world.About the Ecosystem Support ProgramThe EF’s Ecosystem Support Program (ESP) is the public facing allocation arm of the EF, providing grants and other forms of support to eligible projects working to improve Ethereum. The ESP supports work that strengthens Ethereum’s foundations and enables future builders, such as developer tools, research, community building, infrastructure and open standards.Your MissionYour mission is to facilitate the growth of the ecosystem by connecting builders and projects within the Ethereum ecosystem with the support they need. Passionate and capable new contributors are looking to build on Ethereum every day. They face common obstacles – the technology is complex and the landscape is changing constantly. ESP works to lower barriers to entry, to draw new contributors into the community by helping them find success, and to magnify the impact of their work. That can mean giving advice, making connections, validating ideas, or providing financial support.This is a unique opportunity to collaborate with and learn from some of the brightest and most talented individuals interested in Ethereum.Core ResponsibilitiesYou will collaborate with ecosystem participants at the grassroots level to proactively identify individuals and teams working on projects that align with ESP's mission. Your role will involve assisting those seeking opportunities to contribute to Ethereum's growth and advancement, and guiding them towards meaningful projects where they can make a measurable impact.You will identify, assess, evaluate, and shape high potential incoming applications to make detailed recommendations on where the ESP should allocate EF resources. You will be working directly with applicants to provide guidance and feedback, as well as providing recommendations to set applicants up for success.Throughout the evaluation process, you will be working together with various community advisors from the Ethereum Foundation and the larger ecosystem to form a comprehensive assessment of each application.You will deliver exceptional relationship management to applicants and grantees to ensure that applicants engaging with ESP have a positive experience, even if their application is not aligned with ESP’s mission. For grantees, you will maintain engagement during the execution of their work to provide feedback, maintain awareness of progress / milestone completions, and to generally help ensure that the grantees are executing their work in accordance with their grant scope and objectives. You will be responsible for delivering outstanding relationship management to applicants and grantees, ensuring a positive experience for everyone involved, regardless of the outcome of the application. Your role will involve maintaining active engagement with grantees throughout the execution of their work, providing constructive feedback, and keeping track of progress and milestone completions in accordance with their grant scope and objectives.You will lead the evaluation of individual grant applications, including planning, coordination, execution and evaluation recommendation / report writing.

You will need to use your judgment to trade off the benefits and risks of each application, considering:

• the expected ecosystem impact,
• project feasibility,
• team quality and alignment,
• alternatives to achieving ecosystem goals,
• applicant interviews, and
• advisor feedback

In order to do this work effectively, you will need to:

• Have an in-depth technical understanding of the Ethereum technology stack,
• Lead and facilitate meetings with potential grantees and technical advisors,
• Ask the right questions so that ESP can make optimally informed decisions,
• Be creative as to how best to structure the proposed work to efficiently and effectively meet the project’s objectives,
• Manage relationships with advisors, applicants and grantees,
• Communicate effectively and proactively with people from different disciplines and domains,
• Negotiate grant terms (funding levels, roadmaps, milestones, KPIs, etc.), and
• Write detailed reports of each considered application that clearly and concisely lays out information needed for the ESP to make informed decisions

About You

• You have a strong technical understanding of the Ethereum protocol.
• You stay on top of as many of the latest Ethereum developments as possible.
• You love being able to deep dive into new areas of the Ethereum tech stack to continue learning.
• You understand the needs of the Ethereum ecosystem.
• You identify opportunities for ESP involvement.
• You analyze potential risks and benefits of opportunities.
• You effectively and efficiently make good decisions.
• You are skilled at exploratory ideation, problem solving, and synthesizing information.
• You are comfortable with uncertainty, and ambiguity.
• You have the ability to shift between highly technical, and second-order thinking.
• You are skilled at communicating on a remote, global team.
• As an excellent communicator, both verbally and in writing, you are able to express your thought process and provide encouragement, even when rejecting support requests.
• You are a strong relationship manager comfortable with complex collaborative relationships.
• You are a resourceful connector, a patient listener, and an enthusiastic Ethereum community member!
• You are systematic and organized.
• You have strong habits for tracking multiple parallel accountabilities.
• When you take on a task, you get it done, and proactively troubleshoot problems blocking your path.
• Your values align with the Ethereum ecosystem.
• You have a low ego and high integrity.
• You are passionate about open source collaboration, decentralization, and playing positive-sum games.
• You truly want to see Ethereum succeed, not just for your professional or financial benefit, but because you believe it is good for the world.

Position Details

• Full-time contract position
• Fully remote
• Flexible hours with a need to accommodate scheduling across international time zones. Preference for those able to collaborate between 09:00 – 13:00 Eastern Time

To apply to this position, please include a brief cover letter explaining your qualifications, why you care about Ethereum, and public goods, along with a resume or CV.

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