Senior OTC Trader – Cryptocurrency Trading – Zug

About us:Founded in 2013, GSR is a crypto market maker with more than 300 employees in 5 countries. We provide billions of dollars of liquidity to cryptocurrency protocols and exchanges on a daily basis. We build long-term relationships with cryptocurrency communities and traditional investors by offering exceptional service, expertise and trading capabilities tailored to their specific needs.GSR works with token issuers, traders, investors, miners, and more than 60 cryptocurrency exchanges around the world. In volatile markets we are a trusted partner to crypto native builders and to those exploring the industry for the first time. Our team of veteran finance and technology executives from Goldman Sachs, Two Sigma, Citadel, and Tower Research among others, has developed one of the world’s fastest and most robust trading platforms designed to navigate issues unique to the digital asset markets. We have continuously improved our technology throughout our history, allowing for our clients to scale and execute their strategies with the highest level of efficiency.Working at GSR is an opportunity to be deeply embedded in every major sector of the cryptocurrency ecosystem. About the role:GSR is looking for an experienced Trader to join our busy and dynamic OTC trading team on a full-time basis. This role has been created due to expansion and high volumes of trading. This role will be an integral part of the firm’s Trading and Business Development team and will work with other members of staff across the globe.

The role responsibilities include:

    • Execute trades across a broad spectrum of cryptocurrencies, including spot, derivatives and DeFi contracts, additionally help manage the central risk book, engaging in proactive hedging.
    • Quickly and accurately price and quote vanilla options and more complex exotic options and structured products.
    • Ensure correct booking of all trades and providing day-to-day trading operations and accounting support when needed.
    • Work directly with other quant traders and researchers to gain market knowledge and expertise.
    • Work with a variety of internal teams from sales, trading operations, legal, and management teams to support delivery of business development projects and pipeline.
    • Maintain a deep knowledge of GSR’s service offerings and client base.
    • Communicate closely with other teams on varying workflow initiatives and trades.
    • GSR retains the right to reasonably change your responsibilities based on location and regulatory requirements.

Who we are looking for:

    • You will  be a disciplined self-starter with a high degree of motivation, analytical rigour and attention to detail. With a passion for communication and critical thinking. 
    • At least 6 years trading experience at a bank, hedge fund or proprietary trading firm.
    • A Bachelor's degree or higher in Finance, Mathematics, or a related field.
    • Fluent in written and spoken English.
    • Strong communication skills with the ability to work well with internal and external stakeholders.
    • Previous trading experience is required, and knowledge of cryptocurrency.
    • Experience with Python, Linux, and Jupyter Notebooks is desirable but not required.
    • Must be a resilient and disciplined self-starter with a significant degree of analytical rigour and attention to detail.

What we offer: A collaborative and transparent company culture founded on Integrity, Innovation and Performance.  Competitive Salary with two discretionary bonus’ payments a year. Benefits include Healthcare, Dental, Vision, Retirement Planning, 30 days holiday and free lunches when in the office. Hybrid working pattern in all of our offices from London, New York, Singapore, Zug and Malaga.Regular Town Halls and off-sites, team lunches and drinks. Comprehensive Corporate and Social Responsibility programs including matching charity fundraising and volunteer days.   GSR is proudly an Equal Employment Opportunity employer. We do not discriminate based upon any applicable legally protected characteristics such as race, religion, colour, country of origin, sexual orientation, gender, gender identity, gender expression or age. We operate a meritocracy, all aspects of people engagement from the decision to hire or promote as well as our performance management process will be based on the business needs and individual merit, competence in the role. Learn more about us at .

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Growth Product Manager, Matcha

COMPANY

At , our is to create a tokenized world where all value can flow freely. We’re a mission-driven and diverse team composed of world class talent from Coinbase, Google, Meta, Bitso, Citi, Spotify and other top companies. We are a remote-first and fully distributed company, with team members located across all of the continents besides Antarctica. As early pioneers in the space, we’ve made significant technical contributions to various Ethereum standards over the years; fun fact – our team helped establish the NFT token standard (ERC721).

In joining us, you’ll take part in transforming the way that value is exchanged on a global scale. We’re passionate about open-source software and decentralized technology’s potential to act as an equalizing force in the world, and our technology is deployed by a wide array of projects at the forefront of internet and economic advancement.

Founded in 2017, 0x Labs created and now partakes in the development of 0x protocol: the open-source, global backbone for decentralized exchange. Alongside the core protocol, we also build and maintain products and service offerings including , the search engine for tokens, and , the endpoint for multi-chain aggregated liquidity. All of these offerings allow 0x Labs to continue marching towards our vision of building a tokenized world where all value can flow freely at the best prices and with the lowest transaction costs. This way, we can help businesses eliminate the complexity of accessing decentralized markets across all layers of the Web3 exchange stack and have more time to focus on what matters most: their product. 

0x currently supports 8 major blockchains: Ethereum, Polygon, Fantom, Avalanche, Arbitrum, Optimism, BNB Chain, and Celo, and the 0x ecosystem . With integrations across all of the top wallets and apps, including MetaMask, Coinbase Wallet and Coinbase NFT, Polygon Wallet, Brave, Matcha, dYdX, Zapper, Zerion, and Shapeshift, 0x is fast becoming the trusted standard for all decentralized exchange.

We’re a remote-first company with core contributors in nearly ten countries and over twice as many cities. Our headquarters is in San Francisco, with an office available for anyone on the team to use at any time. We’ll consider your application regardless of where you call home.

MATCHAMatcha is 0x Labs’ first consumer product. It is a meticulously designed decentralized exchange that makes it easy for anyone in the world to access crypto assets on the Ethereum blockchain safely. Powered by the 0x API, we provide users with the best prices by aggregating liquidity from all of the major decentralized exchanges and splitting/routing orders intelligently.

By focusing on user experience and education, Matcha will onboard the next wave of users into the DeFi ecosystem. As a Growth Product Manager on the team, you’ll take large and early part in building and scaling this flagship product.

RESPONSIBILITIES

  • Lead and guide product direction for a cross-functional team of engineers and designers
  • Drive a product-led growth culture
  • Research and intimately understand our target users and our product funnel. Translate growth opportunities into short-, medium-, and long-term product roadmaps that will have a direct positive impact on Matcha’s growth
  • Design, run and interpret experiments and A/B tests
  • Craft metrics that accurately reflect Matcha’s growth goals
  • Clearly communicate your team’s priorities and product roadmap with leadership stakeholders and drive alignment across multiple teams in scrappy ways

REQUIREMENTS

  • At least 3 years of Growth Product Management experience working with consumer products preferably in crypto, fin-tech startups or gaming
  • You have taken a product from 0 to scale, ideally in consumer tech or fin-tech
  • Have a growth mindset and experience using research, experimentation and product analytics to make product changes that improve conversion
  • Familiarity with crypto/web3 and DeFi. Some would say you are a power user
  • Deep analytical expertise; you will partner with our data science team, but you should be able to perform basic data analysis/querying skills yourself
  • Strong communication and writing skills
  • Passion for the benefits of decentralization and the 0x mission
  • Exhibit our core values: do the right thing, consistently ship, and focus on long-term impact

BENEFITS

  • Competitive salary and equity with occasional cryptocurrency-based perks
  • Comprehensive insurance (medical/dental/vision/life/disability) — 100% covered for you and dependents
  • 401k, HSA, and FSA for U.S.-based employees
  • Monthly mobile phone bill, wellness, and pre-tax transportation expense
  • Covered mental health benefits (included professional therapy sessions)
  • Flexible hours, liberal work-from-home policy, and a supportive remote environment
  • Lunch reimbursement for all employees across the globe!
  • Stipend for your ideal remote / WFH set-up: laptop, headphones, and any other work gear you may need
  • 12-week paid parental leave
  • Great office conveniently located in Soma/East Cut, SF
  • Unlimited vacation: Take time when you need it (and we really mean it)
  • Multiple annual in-person team meet-ups around the globe

0x Labs and its associated entities (0x) are dedicated to fostering diversity, inclusion, and belonging in its teams and workforce, and are proud to be equal opportunity employers. 0x does not make employment or hiring decisions on the basis of race, color, creed, religion, sex, sexual orientation, gender, gender expression or identity, age, disability, veteran status, marital status, pregnancy, citizenship, national origin, or any other basis that is protected by applicable local, state, or federal laws. 0x will also consider qualified applicants with arrest and conviction records in a way that is consistent with San Francisco’s Fair Chance Ordinance and similar local laws.

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Product Marketing Manager, Matcha

COMPANY

At , our is to create a tokenized world where all value can flow freely. We’re a mission-driven and diverse team composed of world class talent from Coinbase, Google, Meta, Bitso, Citi, Spotify and other top companies. We are a remote-first and fully distributed company, with team members located across all of the continents besides Antarctica. As early pioneers in the space, we’ve made significant technical contributions to various Ethereum standards over the years; fun fact – our team helped establish the NFT token standard (ERC721).

In joining us, you’ll take part in transforming the way that value is exchanged on a global scale. We’re passionate about open-source software and decentralized technology’s potential to act as an equalizing force in the world, and our technology is deployed by a wide array of projects at the forefront of internet and economic advancement.

Founded in 2017, 0x Labs created and now partakes in the development of 0x protocol: the open-source, global backbone for decentralized exchange. Alongside the core protocol, we also build and maintain products and service offerings including , the search engine for tokens, and , the endpoint for multi-chain aggregated liquidity. All of these offerings allow 0x Labs to continue marching towards our vision of building a tokenized world where all value can flow freely at the best prices and with the lowest transaction costs. This way, we can help businesses eliminate the complexity of accessing decentralized markets across all layers of the Web3 exchange stack and have more time to focus on what matters most: their product. 

0x currently supports 8 major blockchains: Ethereum, Polygon, Fantom, Avalanche, Arbitrum, Optimism, BNB Chain, and Celo, and the 0x ecosystem . With integrations across all of the top wallets and apps, including MetaMask, Coinbase Wallet and Coinbase NFT, Polygon Wallet, Brave, Matcha, dYdX, Zapper, Zerion, and Shapeshift, 0x is fast becoming the trusted standard for all decentralized exchange.

We’re a remote-first company with core contributors in nearly ten countries and over twice as many cities. Our headquarters is in San Francisco, with an office available for anyone on the team to use at any time. We’ll consider your application regardless of where you call home.

MATCHAMatcha is 0x Labs’ first consumer product. It is a meticulously designed decentralized exchange that makes it easy for anyone in the world to access crypto assets on the Ethereum blockchain safely. Powered by the 0x API, we provide users with the best prices by aggregating liquidity from all of the major decentralized exchanges and splitting/routing orders intelligently. By focusing on user experience and education, Matcha will onboard the next wave of users into the DeFi ecosystem. As a Product Marketing Manager on the team, you’ll take large and early part in building and scaling this flagship product.

RESPONSIBILITIES

  • Tell the story of Matcha as our team defines the category of decentralized exchange
  • Craft a vision and execute the marketing strategy for Matcha
  • Own product marketing initiatives including competitive analysis, customer segmentation, audience insights, messaging and positioning
  • Build and scale Matcha’s portfolio of marketing channels and programs through experiments and optimizations that drive a high return on investment
  • Manage tracking and reporting on campaign and creative performance to uncover growth and optimization opportunities
  • Create unique and authentic content that drives net-new user acquisition and engagement with Matcha’s brand
  • Rigorously test hypotheses and use data to drive decisions, including implementing the necessary analytical frameworks and reporting mechanisms to measure and drive success
  • Collaborate cross-functionally with other teams, including engineering (internal and external), design, research, data science, product management, executive leadership, and recruiting

REQUIREMENTS

  • At least 3 years of Product Marketing experience working with consumer products preferably in crypto, fintech or gaming
  • Experience crafting and executing a holistic cross-channel marketing strategy and familiarity with key channel performance indicators (attribution, LTV, CAC, return on investment, payback periods)
  • Passion for the benefits of decentralization and the 0x mission
  • Exhibit our core values: do the right thing, consistently ship, and focus on long-term impact

PREFERRED

  • Strong quantitative and analytical abilities: you can pull your own data to answer your questions, and develop insights to take action from that data. Experience writing SQL queries and proficiency with data visualization tools (Metabase, MixPanel)
  • Experience scaling a content marketing program
  • Experience managing of 3rd party agencies and contractors

BENEFITS

  • Competitive salary and equity with occasional cryptocurrency-based perks
  • Comprehensive insurance (medical/dental/vision/life/disability) — 100% covered for you and dependents
  • 401k, HSA, and FSA for U.S.-based employees
  • Monthly mobile phone bill, wellness, and pre-tax transportation expense
  • Covered mental health benefits (included professional therapy sessions)
  • Flexible hours, liberal work-from-home policy, and a supportive remote environment
  • Lunch reimbursement for all employees across the globe!
  • Stipend for your ideal remote / WFH set-up: laptop, headphones, and any other work gear you may need
  • 12-week paid parental leave
  • Great office conveniently located in Soma/East Cut, SF
  • Unlimited vacation: Take time when you need it (and we really mean it)
  • Multiple annual in-person team meet-ups around the globe

0x Labs and its associated entities (0x) are dedicated to fostering diversity, inclusion, and belonging in its teams and workforce, and are proud to be equal opportunity employers. 0x does not make employment or hiring decisions on the basis of race, color, creed, religion, sex, sexual orientation, gender, gender expression or identity, age, disability, veteran status, marital status, pregnancy, citizenship, national origin, or any other basis that is protected by applicable local, state, or federal laws. 0x will also consider qualified applicants with arrest and conviction records in a way that is consistent with San Francisco’s Fair Chance Ordinance and similar local laws.

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Financial Planning & Analysis Associate (PH)

Join the leading Crypto Brand in the Philippines!Who we areWe are one of the oldest and largest crypto platforms in Southeast Asia offering exchange and wallet services to our users. Our product lineup also includes electronic payment service and e-wallet. Through our wallet, users can send money to anyone, pay for bills, shop online at over 100,000 merchants, receive money transfers from 200+ countries even without a bank account, and of course view and purchase cryptocurrencies.

What you'll do

    • Help with the budgeting, & forecasting across the Business, and to monitor spend and expenditures and control to ensure that costs are kept within budget
    • Initiate to prove continuous service improvement and innovate new financial models for projecting various business items
    • Conduct financial analysis to provide advisory and decision support to all teams on financial impacts on the existing, and new projects
    • Keep up-to-date with industry/consumer crypto trends with any potential business impact
    • Work with management team leads to update and create reports for the leadership team leads, the Board of Directors, and external stakeholders
    • Automate processes to increase efficiency and to provide timely updates to the Leadership team
    • Review monthly, quarterly & annual financial statements as well as conduct analytics to spot, address and identify/ rectify potential issues in operations with financial impact
    • Lead, mentor, and develop a high performing team consisting of motivated professionals and explore tools that will scale the FP&A team
    • Assist with ad-hoc projects as required

What we expect from you

    • At least 2-3 years of financial management experience, preferably in a financial institution, investment or securities industry or related fields; fresh graduate with analytical and strategic thinking skills are welcome to apply
    • Strong experience in financial modeling, model auditing and business intelligence tools
    • Deep understanding of the payments industry & familiarity with crypto markets as a plus
    • Initiative, inquisitiveness, drive and the ability to thrive in a fast-paced environment with competing priorities and deadlines within a team environment
    • Strategic and proactive with strong critical thinking skills to analyze problems and tackle challenges in innovative ways
    • Fluency in English with outstanding communication and presentation skills
    • Fluency in Mandarin is a plus for cross functional communication 

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Options Trader

About WintermuteAt our mission is to enable, empower and advance the truly decentralized world for more transparent and efficient markets and products.We do this by providing liquidity algorithmically across most trading venues in crypto, supporting all major centralized and decentralized trading venues, AMMs, RFQs, aggregators and chains. Wintermute is also offering best-in-class OTC products to crypto native as well as traditional financial institutions.Wintermute is actively participating in the building and development of the blockchain ecosystem through investments from Wintermute Ventures, partnerships and co-development with upcoming protocols and incubation of own projects. We act as official market makers for a large number of the world’s highest profile blockchain projects.Wintermute is a hyper-growth highly profitable business with a very ambitious vision and roadmap. We manage billions of dollars in assets and trade more than $5B/day. We are backed by , , , Ventures, Avon Ventures by , and other top tier investors. We are run as a technology company, not a financial service provider, and we build our culture around of ambition, collaboration, entrepreneurship, transparency and meritocracy. Working at Wintermute We are looking for an Options Trader with 2+ years of experience in an option MM role, strong coding skills (Python) and a curiosity about HFT, market making and crypto trading. We run a lean, flat-hierarchy option trading team, competing successfully against teams many times our size. You will be able to contribute to all aspects of the trading setup while also getting advice and guidance from very experienced traders and developers, including the founders/ management team. You will get a lot of independence and responsibility right away, and you'll learn at an unprecedented speed! No legacy systems, no corporate bureaucracy, no multiple levels of approvals. It is up to you to make an impact. What will you work onYou will have the chance to work on the full options stack – from valuation/ fitting to systematic market making to discretionary position taking. You will have the chance to expand the options business across all three of cefi, defi, and OTC. We will share more technical details in the interviews. The point is: there is no limit set by the company!Note: we are looking for people with strong quantitative and coding skills, but this is a trading (not a research) role first and foremost.  

Hard Skills Requirements

    • 2+ years of experience trading in an options market making role.
    • Strong Python skills – ideally 1-3 years of experience coding in Python, be that through work, study or personal project experience
    • Excellent quantitative and analytical skills
    • Crypto experience is a plus. However, we are open to applicants with knowledge of other asset classes.

Other Requirements

    • Have an owner mentality – you focus on ultimate result (short and long-term P&L for the company), focus on strategically growing the business for the future vs fast/opportunistic profits
    • Love problem solving, and love seeing your products work; you do whatever it takes to do what’s needed (trading, coding, analysing data, collaborating)
    • Determined, ambitious yet humble, willing to work hard and learn on the way
    • Like meritocracy and being judged by what you deliver
    • Have an entrepreneurial mindset versus working  9-to-5 mentality; prepared to work non-standard working hours (since we are a high-growth startup operating in 24/7 crypto world)
    • Like working in the team environment (not fully remote), at least 75% working from our London office

Wintermute Offer

    • A unique opportunity to work on very interesting projects, get the level of responsibility and ownership that would take 5-10 years to get in a traditional trading company/bank/hedge fund
    • A unique opportunity to join a high growth startup and one of the strongest and highest potential crypto startups based in Europe
    • Great culture: highly professional and ambitious, yet informal, non-hierarchical, collaborative and entrepreneurial   
    • A cool office in central London with a sci-fi touch
    • Aligned incentive structure: a significant part of your compensation is performance-based with substantial upside

Tips for Successful Application

    • Only apply to us if you are genuinely interested or curious about this role and the space; this is not for someone who is just looking for "a job" or is very mercenary
    • Do your research: look at our website and social media channels
    • Write us a short, honest, and direct message if you'd like to apply. Tell us about why you are interested in crypto and market making in general and in Wintermute in particular.
    • Do not send us generic copy paste applications, we are looking for authentic people who share our interests, values and ambitions! If you don't have some obviously matching experience or skills, make sure you state very clearly what you can bring or how your experience is relevant/transferable (but note, we do require Python knowledge)
    • Prepare to be tested on your Python knowledge. Your knowledge and ability to get things done fast is very important to us
    • Do your homework on what hft/market making/algo trading is. (Hint: we are not in the business of position taking, directional betting, stock/token picking, technical analysis, "AI" (as in the buzz-word) and we are not a research business for the sake of research)
    • We get a lot of applications, so unfortunately, we won't be able to proceed if you simply press "submit button"; we do promise to reply to everyone who puts time and effort into making the application relevant!

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Strategic Partnerships Manager

Strategic Partnerships Manager

Flipside is seeking a Strategic Partnerships Manager to drive our active participation in the crypto communities we serve, identify opportunities for Flipside to help our partners grow, and craft & win proposals to formalize our partnership. Based upon the relationships you develop and your business development skills you will craft, nurture and close deals. You will have a revenue target.

You will be the leader of our Strategic Partnerships team which will include partnership operations. Your team is responsible for developing relationships in leading projects, deepening Flipside’s role within those communities, and helping our blockchain partners thrive. You will partner across Flipside teams, especially Governance and Protocol Advocacy.

This position reports and will work closely with the CEO on partnership deliverables.

What You’ll Do

  • Identify opportunities in the market and develop strategies for engagement. Note that this is not a major lead generation / cold calling role; this is a surgical opportunity based position based on a rubric of target customers.
  • Work cross-functionally in the org to bring key analyses and materials to market to move deals along
  • Shape potential deal structures, build proposals and present opportunities to prospects.
  • Identify and build deep relationships with multiple stakeholders across top ecosystem players
  • Manage the sales operations organization, ensuring data is effectively tracked and processes between stakeholders are communicated about clearly.

What You Bring

  • A proven track record of business development success
  • Crypto Knowledge is a must
  • Very strong written & analytical skills
  • The ability to be an individual contributor, with experience leading and developing a team
  • Capability to develop end-to-end proposals with cross-org buy in; ability to manage entire start to finish contract-to-close process
  • Ability to understand data structures, technical concepts & processes

Check us out👇

We welcome all qualified persons to apply regardless of race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Compensation will be competitive and commensurate with experience.

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Senior OTC Trader – Cryptocurrency Trading – London

About us:Founded in 2013, GSR is a crypto market maker with more than 300 employees in 5 countries. We provide billions of dollars of liquidity to cryptocurrency protocols and exchanges on a daily basis. We build long-term relationships with cryptocurrency communities and traditional investors by offering exceptional service, expertise and trading capabilities tailored to their specific needs.GSR works with token issuers, traders, investors, miners, and more than 60 cryptocurrency exchanges around the world. In volatile markets we are a trusted partner to crypto native builders and to those exploring the industry for the first time. Our team of veteran finance and technology executives from Goldman Sachs, Two Sigma, Citadel, and Tower Research among others, has developed one of the world’s fastest and most robust trading platforms designed to navigate issues unique to the digital asset markets. We have continuously improved our technology throughout our history, allowing for our clients to scale and execute their strategies with the highest level of efficiency.Working at GSR is an opportunity to be deeply embedded in every major sector of the cryptocurrency ecosystem. About the role:GSR is looking for an experienced Trader to join our busy and dynamic OTC trading team on a full-time basis. This role has been created due to expansion and high volumes of trading. This role will be an integral part of the firm’s Trading and Business Development team and will work with other members of staff across the globe.

The role responsibilities include:

    • Execute trades across a broad spectrum of cryptocurrencies, including spot, derivatives and DeFi contracts, additionally help manage the central risk book, engaging in proactive hedging.
    • Quickly and accurately price and quote vanilla options and more complex exotic options and structured products.
    • Ensure correct booking of all trades and providing day-to-day trading operations and accounting support when needed.
    • Work directly with other quant traders and researchers to gain market knowledge and expertise.
    • Work with a variety of internal teams from sales, trading operations, legal, and management teams to support delivery of business development projects and pipeline.
    • Maintain a deep knowledge of GSR’s service offerings and client base.
    • Communicate closely with other teams on varying workflow initiatives and trades.
    • GSR retains the right to reasonably change your responsibilities based on location and regulatory requirements.

Who we are looking for:

    • You will  be a disciplined self-starter with a high degree of motivation, analytical rigour and attention to detail. With a passion for communication and critical thinking. 
    • At least 6 years trading experience at a bank, hedge fund or proprietary trading firm.
    • A Bachelor's degree or higher in Finance, Mathematics, or a related field.
    • Fluent in written and spoken English.
    • Strong communication skills with the ability to work well with internal and external stakeholders.
    • Previous trading experience is required, and knowledge of cryptocurrency.
    • Experience with Python, Linux, and Jupyter Notebooks is desirable but not required.
    • Must be a resilient and disciplined self-starter with a significant degree of analytical rigour and attention to detail.

What we offer: A collaborative and transparent company culture founded on Integrity, Innovation and Performance.  Competitive Salary with two discretionary bonus’ payments a year. Benefits include Healthcare, Dental, Vision, Retirement Planning, 30 days holiday and free lunches when in the office. Hybrid working pattern in all of our offices from London, New York, Singapore, Zug and Malaga.Regular Town Halls and off-sites, team lunches and drinks. Comprehensive Corporate and Social Responsibility programs including matching charity fundraising and volunteer days.   GSR is proudly an Equal Employment Opportunity employer. We do not discriminate based upon any applicable legally protected characteristics such as race, religion, colour, country of origin, sexual orientation, gender, gender identity, gender expression or age. We operate a meritocracy, all aspects of people engagement from the decision to hire or promote as well as our performance management process will be based on the business needs and individual merit, competence in the role. Learn more about us at .

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FinCrime Analyst – Chargebacks

The Team

Reporting directly to Dispute Team Leader, you’ll be joining a team of two other FinCrime Analysts. 

You’ll Spend Your Time 👀 

  • Undertaking the investigation and analysis of cardholder-disputed transactions as per MasterCard/Visa/American Express regulations.
  • Analyzing and responding to incoming chargebacks as appropriate in a timely manner to meet prescribed timeframes as per card network regulations.
  • Analyze trends and patterns in our fraud and chargeback incidents.
  • Detecting and communicating deficiencies in current processes and procedures to propose fixes to strengthen our existing processes.
  • Reporting any patterns to your manager.
  • Communicating and collaborating with acquiring partners to ensure all industry regulations are delivered in the chargeback responses.
  • Ad-hoc investigations and project work as required. 

You Should Apply If ✅

  • 2+ years of work experience in Dispute and Chargeback operating rules and regulations. 
  • Experience and knowledge with acquiring and issuing scheme rules and chargeback reason codes (Visa, Mastercard, and American Express).
  • Strong knowledge of mandatory requirements and recent regulatory and schemes updates, in particular on fraud and payments areas – AVS, 3DS, etc.
  • Strong knowledge of Visa, Mastercard, and American Express Fraud and Chargeback Monitoring Programs.  
  • Experience with high-risk industries and alternative payment methods (Apple Pay, Google Pay, Samsung Pay, etc). 
  • Analytical, innovative, problem-solving, teamwork and decision-making skills, extreme attention to details.
  • Ability to function well within a fast-paced, ever-changing environment.
  • Proficient English (both written & verbal).
  • A working knowledge of SQL/Advanced Excel would be an advantage.
  • Strong oral/written communication and presentation skills

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Sr. Business Development Manager – Games – Polygon Studios (Remote)

What is Polygon? is the leading platform for Ethereum scaling and infrastructure development. Its growing suite of products offers developers easy access to all major scaling and infrastructure solutions: L2 solutions (ZK Rollups and Optimistic Rollups), sidechains, hybrid solutions, stand-alone and enterprise chains, data availability solutions, and more. Polygon’s scaling solutions have seen widespread adoption with 37,000+ applications hosted, 1B+ total transactions processed, 140M+ unique user addresses, and $5B+ in assets secured.The RoleThis role is designed to be a Sr. Business Development and Partnership creation role for both existing and new businesses in the gaming industry.The ideal candidate would have BD, partnership and strategy experience in AA and Indie gaming. They would would be able to leverage their industry connections to grow business for Polygon.You will work with the team to lead Business growth for the AA and Indie gaming industry at Polygon Studios. The activities include but are not limited to identifying and evaluating new business opportunities, reaching out, forging partnerships and integrating/onboarding game creators, publishers developers and ecosystem partners such as streaming and engagement platforms to the Polygon Studios Ecosystem.You will work closely with the PS gaming team to grow adoption and deploy resources in the gaming vertical.Expectations:Polygon Studios is committed to providing you with the required tools to succeed in your role. This is a Senior/mid-level role and would report to the Head of Business Development.

What you need to succeed:

    • Understand industry best practices and trends within the gaming industry and advise how game studios can interact and join the web3 Polygon ecosystem.
    • Preferable: Pre-existing knowledge about NFTs and Web3 gaming and concepts
    • Have industry knowledge of gaming revenue points and lead discussions of moving to a web3 revenue generation business model of Play 2 Earn and Marketplaces.
    • Build industry connections to be able to know and win new projects that are looking to build on scaling blockchains and win them over to Polygon through industry knowledge of Polygon being the premium scaling solution.
    • Grow relationships with AA and leading Indie Gaming houses in the industry and discuss how they could shift business models to web3, including identifying the kind of tools required for Web3 onboarding, integrations with popular gaming engines, turnkey service providers etc
    • Account and project management to coordinate project onboarding to Polygon and enragement of different Polygon internal business units.
    • Be able to hold advanced negotiations with high-level gaming studios and enterprise clients to allocate Polygon Studios resources to be able to win projects.
    • Leverage your industry connections to engage and advise on web3 industry trends and knowledge to move to web3.
    • Build a pipeline of projects from both inbound and outbound lead generation.

BenefitsWork from anywhere (Remote first)Flexible working hoursFlexible vacation policyCompetitive SalaryPolygon is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Learn More about Polygon |  |  | | | | | | | |

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Technical Support Engineer – Crypto Industry (Asian Timezones)

We are looking for:

A testing and business market analyst to provide internal support to Keyrock’s different teams in order to ensure our operations run smoothly. You’ll be responsible for implementing and improving support processes, and for overseeing our internal tools.

NB this is a remote position – we’re looking for candidates who are based in the Asian time zone to provide coverage outside European working hours.

Background and experience

  • Undergraduate degree in Information Technology, Economics or similar
  • Proven professional experience in testing, customer support and business analysis
  • Basic knowledge of crypto/finance/capital markets
  • Basic knowledge of Docker and Gitlab is an asset

Competences and personality

  • Disciplined with strong organisational skills
  • Strong problem-solving skills
  • Excellent written and verbal communication skills
  • Resilient to stress
  • Motivated and eager to learn

Job description

  • Accounts setup, API creation and funding
  • Conduct exchange testing in a staging environment and generate testing reports
  • Work together with different teams to ensure quality of integrations and correct behaviour of algorithms
  • Follow up with the ticketing system
  • Monitor the markets in production through the logs; identify and report issues
  • Develop processes to identify and prevent issues 

Our recruitment philosophy

We believe the most important aspect of our recruitment process is self-awareness: we are looking for people who have a clear understanding of themselves and what they are looking for in their professional career. That means that we expect to work with people who not only have the right skills, but who have also made the conscious decision to look for a company in our industry and with our characteristics.

Our offer

  • A competitive salary package, including 25 paid vacation days per year plus national holidays
  • Complete autonomy in your time management thanks to flexible working hours and the opportunity to work remotely 
  • The freedom to create your own entrepreneurial experience by being part of a team of people in search of excellence who all receive stock options from the first year
  • A ton of fun in a thriving and multicultural environment, with colleagues enjoying regular team building activities 

As an employer we are committed to build an inclusive, diverse and non-discriminating work environment. We welcome employees of all backgrounds, ethnicities, genders, creed and sexual orientation. We hire, reward and promote entirely based on merit and performance.

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