Account Executive -Singapore

Metaschool produces courses for devs to build, ship, and learn Web3.We’re a decentralized, remote-first company with teammates based in Singapore, India and Pakistan. We are divided by borders, but our common mission to help developers build and flourish in the web3 ecosystem has brought us very close.Our Core Values:🏗 Buidl dope shit! – We care about what you have built, not your degrees or FAANG experience.🌈 Stay weird –  Own yourself, be yourself! Diversity is our strength!🏔 Improve daily – Daily efforts compound. Don’t underestimate them.☝ Developers come first – We are building for devs. Put them first, always!📝 Learners for life – Leave your ego outside, learn whenever you can.🤝 Collaborate to win – If you want to go far, collaborate and go with a team.Role Overview: Are you a skilled sales enthusiast with a knack for building lasting B2B relationships? Do you thrive on driving end-to-end sales processes and sealing deals within the dynamic tech landscape? Join the Mataschool team as an Account Executive, where you can fuel growth and innovation!Role Overview:As an Account Executive, you'll be the driving force behind forging strong B2B connections. You'll leverage your expertise to identify potential clients, nurture relationships, and lead impactful conversations aligned with our offerings. Managing the entire sales process, from initial contact to deal closure, you'll employ your skills in guiding prospects, understanding needs, and tailoring solutions for successful outcomes.Key Responsibilities:

  • B2B Relationship Building: Foster robust B2B connections by identifying potential clients, nurturing relationships, and leading meaningful conversations that align with our offerings.
  • Full Sales Cycle Ownership: Guide prospects through the entire sales journey, from initial contact to deal closure, showcasing your ability to understand client requirements, articulate value propositions, and negotiate win-win agreements.
  • Proven Deal Closing: Highlight your track record of successfully sealing deals ranging from $10K to $100K, demonstrating your understanding of client needs and negotiation skills.

Additional Skills (Preferred):

  • Web3 Sales Exposure: Familiarity with Web3 sales landscape is advantageous, positioning you as a more effective advocate for our tech-driven solutions.

Experience:

  • 1 to 4 Years: Your adaptability, drive, and determination to excel in tech sales matter more than the number of years you've spent in the field.

What We Offer:

  • Innovative Environment: Join a team that embraces cutting-edge technology and creative solutions, allowing you to continually expand your skill set.
  • Growth Opportunities: Access resources, training, and mentorship to refine your skills and take on new challenges.
  • Impactful Role: Shape the tech landscape and transform business interactions with technology, with your success stories integral to our journey.

Perks:At Metaschool, you will have exposure to product, business, growth, technology and everything in between. Additionally, you will get:🔮 Competitive Salary🔮 Generous Equity🔮 Health Insurance🔮 Paid Time off🔮 Workstation Allowance🔮 Multiple tech subscription(s) to make your life easier🔮 And an amazing bunch of weird frens!!If you're passionate about building B2B relationships, driving tech sales, and making an impact, the Account Executive role at Mataschool is your opportunity. Join us in the journey of growth and innovation!

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Developer Relations and Community Specialist- India (Remote)

Metaschool produces courses for devs to build, ship, and learn Web3.We’re a decentralized, remote-first company with teammates based in Singapore, India and Pakistan. We are divided by borders, but our common mission to help developers build and flourish in the web3 ecosystem has brought us very close.Our Core Values:🏗 Buidl dope shit! – We care about what you have built, not your degrees or FAANG experience.🌈 Stay weird –  Own yourself, be yourself! Diversity is our strength!🏔 Improve daily – Daily efforts compound. Don’t underestimate them.☝ Developers come first – We are building for devs. Put them first, always!📝 Learners for life – Leave your ego outside, learn whenever you can.🤝 Collaborate to win – If you want to go far, collaborate and go with a team.Role Overview: At Metaschool, our mission revolves around empowering developers, and this role is essential in ensuring our commitment to their needs. As our Developer Relations & Community Specialist/ Lead, you'll not only lead community partnerships but also cultivate and foster relationships with developers. Your work will play a vital role in making Metaschool a central hub for aspiring decentralized internet trailblazers.Responsibilities:

  • Community Engagement: Identify, partner with, and onboard developers through diverse offline and online communities like Google Developer Groups, Meta Developer Circles, etc. Organize activities that keep them actively engaged.
  • Event Collaboration: Collaborate on offline and online events, inviting Indian chapter developers to collaborate and contribute to partner projects.
  • Knowledge Sharing: Curate live sessions via platforms like Zoom or Twitter Spaces, educating developers about the world of web3.
  • Content Creation: Create engaging content related to web3 and blockchain, fostering discussions and learning on our social channels.
  • Relationship Management: Build and maintain strong professional relationships with developer communities, individuals, and organizations interested in web3 training.
  • Qualitative & Quantitative Success: Drive success through measurable outcomes, aligning with KPIs and focusing on community growth.

Requirements:

  • Developer Passion: You may not be a developer on paper, but you understand the developer mindset and their needs.
  • Web3 & Decentralization Enthusiasm: Deep understanding of the web3 landscape and its decentralized concepts.
  • Community Advocate: Passion for community building, possibly with an existing following within the developer ecosystem.
  • KPI-Driven: Ability to achieve goals quantitatively and contribute to strategic success.
  • Experience: Over 3 years in a similar role, with at least 1 year in the web3 space.
  • Language Skills: Proficient in English and Hindi, trilingual skills are a bonus.
  • Content & Social Media: Proficiency in content creation and effective social media strategies.
  • Collaborative Spirit: Collaborate with engineering and growth teams to enhance customer experiences.
  • Startup Enthusiasm: Thrive in a startup environment, embracing innovation and agility.

Perks:At Metaschool, you will have exposure to product, business, growth, technology and everything in between. Additionally, you will get:🔮 Competitive Salary🔮 Generous Equity🔮 Health Insurance🔮 Paid Time off🔮 Workstation Allowance🔮 Multiple tech subscription(s) to make your life easier🔮 And an amazing bunch of weird frens!!If you're excited about building vibrant developer communities and driving the decentralized internet revolution, Metaschool offers an opportunity to be at the forefront of this dynamic journey. Join us to connect, engage, and empower developers across India.

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Software Engineer, Data Feeds / Oracles

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We encourage you to apply regardless of your location. About Us Chainlink is the industry-standard Web3 services platform that enables developers to build feature-rich Web3 applications with seamless access to real-world data and off-chain computation.• Chainlink has helped enable $8T+ in transaction value since the start of 2022.• Over 1,700 Web3 projects have integrated Chainlink services.• Chainlink is live on 15+ blockchains with many having joined the Chainlink SCALE program.• Chainlink is relied upon by industry-leading protocols like Aave, Compound, Paxos, Synthetix, and ENS.• Chainlink has delivered 7.4B+ data points on-chain and onboarded 900+ decentralized oracle networks.• Chainlink has established collaborations with Associated Press, Accuweather, AWS, Google Cloud, Meta, and Twilio.• The world-class Chainlink Labs research team has won various awards for its work on distributed systems, security, and more.Who we’re looking for: • You’re focused on what matters most and ignore unimportant industry distractions. • You take extreme ownership and deliver outstanding results. • You have a growth mindset, seek out feedback and engage in constructive dialogue with others to help them grow.• You move fast and evolve with rapidly advancing technologies. • You want to be part of a team that excels and is committed to building the Chainlink Network and growing the Web3 ecosystem over the long term. • You are welcoming toward a diverse network of participants joining an open, global standard.• You’re excited about the future of Web3 and building a world powered by cryptographic truth. At Chainlink Labs, our engineering team pushes the scale and capabilities of decentralized applications across the industry. The Chainlink Network holds >70% market share in the oracle space, solving real-world problems by enabling smart contracts to securely interact with off-chain data/computation.We value talented and driven craftsmen who work collaboratively to tackle complex challenges, deliver product impact, and grow as builders. Join us and shape the future of blockchain technology and decentralized finance. All roles with Chainlink Labs are globally remote-based. We encourage you to apply regardless of your location.Chainlink Labs is the market leader in providing a decentralized oracle solution for smart contracts to connect to real-world data and market prices of assets. The Data Feeds team owns the building & integration of Chainlink's data feeds products.As a software engineer on the Data Feeds team, you’ll collaborate with an experienced technical team of other engineers, distributed systems computing experts, and security experts, who are all committed to building a world-changing decentralized infrastructure. You’ll develop and build highly scalable, secure, and reliable software that will change the way smart contracts function at a fundamental level, with a focus on Data Feeds. You’ll have the opportunity to learn and master the latest research concerning distributed systems, cryptography, blockchains, game theory, consensus algorithms, and decentralized applications. You will be given a high level of autonomy/ownership over your projects, the opportunity to expand your scope of knowledge, and the chance to help build the decentralized infrastructure of the future.

Your Impact

    • Designing and implementing new features within the Data Feeds product space, such as trust minimized off-chain computation & the aggregation of external data in various blockchain environments, and many more problems
    • Learn more about the underlying technology in the blockchain ecosystem (Solana, Avalanche, Polygon, and Ethereum).
    • Build our core products with Smart Contracts using Solidity.
    • Partner with the research team to build products that are practical and easy to use
    • Think creatively about attack vectors, possible failures, and disaster scenarios, modeling them in reproducible test environments, and developing fixes
    • Managing the architectural vision for new subsystems in the core Chainlink node
    • Implementing resilient distributed systems to achieve extremely high reliability in a variety of blockchain environments

Requirements

    • 5+ years of professional software engineering experience working in a collaborative product-driven environment
    • Knowledge of computer science fundamentals and systems design concepts
    • Experience owning multi month long projects, including communication of progress, dependencies, and risk mitigation directly with stakeholders and partners
    • Experience building distributed systems and low-latency systems
    • Interest in blockchain and other Web 3.0 technologies
    • B.S. or higher in computer science, software engineering, mathematics or related technical field

Desired

    • Experience in Golang or any other strongly-typed programming language
    • Experience in blockchain and other Web 3.0 technologies
    • Experience working with a globally distributed team

Our StackGolang, Solidity, TypeScript, Rust, Postgres, Terraform, AWSPrivacy Policy and an Equal Opportunity Employer: Chainlink Labs is an Equal Opportunity Employer. To request an accommodation in our recruitment process, please contact us at .Please see our for more information about how we collect and use your application information.

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Fiat Funding Specialist – Philippines

Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.Before you apply, please read the  page to learn more about our internal culture, values, and mission.As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to , , and through our products like , , and .Become a Krakenite and build the future of crypto!Proof of WorkThe TeamThe Fiat Funding team boasts an impressive expertise in the field of fiat payment systems. It is absolutely essential that our clients have a seamless cash deposit and withdrawal experience, and that wouldn’t be possible without our Fiat Funding Specialists. Our team is always adapting to changes in processes, regulations, and developing technologies in the traditional funding world. Members of the Fiat Funding team are bright individuals, who combine their crypto passion with a deep understanding of domestic and international payment systems used across the globe. Our team is constantly communicating with clients, as well as funding providers, to resolve funding-related issues as well as being security-focused to ensure bad actors are stopped in their tracks. Fiat Funding is a vast world that we excitingly conquer to keep Kraken as one of the most innovative and accessible exchanges in the world.This is a fully remote role requiring English fluency, based in Philippines.  You must be willing to work evenings and weekends.We’re accepting applicants for our Client Engagement team, which provides first rate customer support to our users and also handles most aspects of payment operations.  Our team is one of the best in the industry, and we're looking for people who can make us better.  Many of us work remotely, but we’re in touch with each other constantly.  We collaborate to solve tough problems and meet regularly to stay up to date on what’s going on in the company and industry.  We have a great community, and many of us have become close friends. 

The Opportunity

    • Primarily utilizing email (live chat and phone support may also be requires at times) to respond to between 50 to 150+ client requests regarding payments and other general questions on a daily basis
    • Meet Service Level Agreements (SLA) & Quality Assurance (QA) standards
    • Utilize Key Performance Indicators (KPI)
    • Liaise with our partner banks and payment providers to ensure that clients’ transactions are processed in a timely manner
    • Monitor technical issues
    • Strive to make your team’s work as efficient as possible by improving or creating processes, automating as much of your work as possible

Skills you should HODL

    • This is a fully remote role requiring English fluency
    • Security and privacy focused
    • You must be willing to work 15:00 – 3:00 am UTC and weekends (rotationally)
    • Past experience in payment processing is preferred
    • High output – metrics based experience is a plus
    • Able to make quick decisions autonomously
    • Passionate about clients and their overall experience
    • Excellent computer literacy and ability to learn and navigate new software using multiple platforms. Must be able to use excel and execute simple scripts
    • Detail oriented
    • Crypto trading experience, preferably on multiple platforms
    • Fantastic communication skills in order to operate globally across multiple departments and stakeholders
    • Prior relevant experience in financial services, crypto, technology, and/or customer support

Nice to Haves

    • Experience with CRM software such as ZenDesk or Salesforce
    • Fluency in the following languages: French, Portuguese, Italian, German, Russian, Turkish, Chinese, Korean

Interested so far? Here’s how the hiring process will look:

    • Pre-screen assessment – around crypto and customer support (to be completed in 72 hours)
    • Video screen with our Talent Acquisition team (30 minutes)
    • Interview with the team (60 minutes)
    • Final interview with team managers/directors (60 minutes)

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know

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QA Software Engineer

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We encourage you to apply regardless of your location. About Us Chainlink is the industry-standard Web3 services platform that enables developers to build feature-rich Web3 applications with seamless access to real-world data and off-chain computation.• Chainlink has helped enable $8T+ in transaction value since the start of 2022.• Over 1,700 Web3 projects have integrated Chainlink services.• Chainlink is live on 15+ blockchains with many having joined the Chainlink SCALE program.• Chainlink is relied upon by industry-leading protocols like Aave, Compound, Paxos, Synthetix, and ENS.• Chainlink has delivered 7.4B+ data points on-chain and onboarded 900+ decentralized oracle networks.• Chainlink has established collaborations with Associated Press, Accuweather, AWS, Google Cloud, Meta, and Twilio.• The world-class Chainlink Labs research team has won various awards for its work on distributed systems, security, and more.Who we’re looking for: • You’re focused on what matters most and ignore unimportant industry distractions. • You take extreme ownership and deliver outstanding results. • You have a growth mindset, seek out feedback and engage in constructive dialogue with others to help them grow.• You move fast and evolve with rapidly advancing technologies. • You want to be part of a team that excels and is committed to building the Chainlink Network and growing the Web3 ecosystem over the long term. • You are welcoming toward a diverse network of participants joining an open, global standard.• You’re excited about the future of Web3 and building a world powered by cryptographic truth. At Chainlink Labs, our engineering team pushes the scale and capabilities of decentralized applications across the industry. The Chainlink Network holds >70% market share in the oracle space, solving real-world problems by enabling smart contracts to securely interact with off-chain data/computation.We value talented and driven craftsmen who work collaboratively to tackle complex challenges, deliver product impact, and grow as builders. Join us and shape the future of blockchain technology and decentralized finance. The Quality Assurance Engineer is responsible for the planning, execution and reporting of test results on all products developed in Product Engineering. A QA Engineer will be able to be given direction and work independently, providing updates to their manager on a timely basis. A QA Engineer is expected to have basic knowledge on at least one product and will be able to assist on other products as needed. In addition, they will perform feature, regression and system level testing as well as assist in the development of processes and procedures related to product development.

Your Impact

    • Own the testing strategy for existing and new products
    • Develop detailed, comprehensive and well-structured test plans and test cases
    • Perform multiple types of black-box, white-box, and grey-box testing including functional, system, end to end, load testing, performance testing, data integrity, smoke, regression, and ad hoc testing
    • Estimate, prioritize, plan and coordinate testing activities
    • Work closely with product teams to ensure alignment
    • Submit comprehensive defects using our bug tracking system
    • Regress and verify defects as needed, record test results, and provide metrics
    • Test software applications at all points in the life cycle on multiple environments
    • Continuously analyze the testing strategy to maximize its effectiveness pragmatically
    • Assist with designing and maintaining quality system policies and procedures

Requirements

    • 2+ years proven work experience in Software Engineering, Test, Quality Assurance, or Deployment
    • BS degree or equivalent work experience in Computer Science or related field
    • Strong experience with modern languages such as JavaScript, TypeScript, Golang, etc.
    • Strong experience with open-source test frameworks, including CypressJS or Selenium/WebDriver
    • Strong experience with build automation technologies like Jenkins, CircleCI, GitHub Actions, etc. 
    • Experience with AWS, Docker, or Terraform a definite plus
    • Experience with Agile-Scrum and other Agile methodologies
    • Experience with load testing tools
    • Excellent analytical skills to work with developers for troubleshooting and peer review
    • Effective written and verbal communications skills
    • The ideal candidate will be comfortable with shaping testing culture and socializing best practices

Our StackGolang, TypeScript, Solidity, Postgres, Terraform, AWS#LI-SS1Privacy Policy and an Equal Opportunity Employer: Chainlink Labs is an Equal Opportunity Employer. To request an accommodation in our recruitment process, please contact us at .Please see our for more information about how we collect and use your application information.

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Account Security Specialist – Vietnam

Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.Before you apply, please read the  page to learn more about our internal culture, values, and mission.As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to , , and through our products like , , and .Become a Krakenite and build the future of crypto!Proof of WorkThe TeamIn the wild west of crypto, our Account Security team plays a vital role as a beacon of safety and assurance for our clients. As an Account Security Specialist, you will be working alongside a team of vigilant and security-focused individuals who have sharpened their ability to detect danger before, while, and after it happens. Kraken is one of the oldest, most secure exchanges out there, and that wouldn’t be possible without the talent and efforts from our team. From the slightest of security concerns, to compromised accounts, our Account Security team works together to provide 6-star support, and ensure that our clients feel confident in using Kraken for their crypto exploration.This is a fully remote role requiring English fluency, based in Vietnam.  You must be willing to work evenings and weekends.The Client Engagement Account Security group is looking for multiple specialists to join the team. This is an entry level position in which you would start in the Account Access group. We are seeking specialists to primarily work between the hours of 15 – 3 UTC. As an Account Security Specialist, you will effectively be acting as a gatekeeper, assisting clients in regaining access to their Kraken accounts and ensuring illicit actors are kept at bay. You will analyze information provided by clients and combine it with a thorough review of Admin logs to determine if we are in contact with the true account owner. An ideal candidate will have very strong attention to detail, critical thinking skills and a healthy level of paranoia. New specialists on the team would start out as a Level 1, where they would be expected to complete a thorough analysis of accounts, and then forward the ticket to senior specialists who would then take the required actions on the account. Level 1 is essentially our training ground with an estimated duration of 2 to 3 months. Once specialists level up to Level 2 and beyond, they will be granted permissions to take actions on accounts. As you level up in Account Access, you may expand into other areas of Account Security, such as Email Issues, Account Closures and Account Security – Investigations.

The Opportunity

    • Be part of a team of Account Security CE Specialists in delivering a 6-Star experience that results in cultivating Kraken Evangelists
    • Stay vigilant, ensuring that security is at the forefront in all aspects of your work
    • Primarily utilizing email to respond to client requests daily regarding issues accessing their Kraken accounts, security concerns or general troubleshooting
    • Strive to make your work as efficient as possible by improving or creating processes, automating as much of your work as possible
    • Meet Service Level Agreements (SLA) while utilizing Key Performance Indicators (KPI)Be diligent in attending training sessions and keeping up with the knowledge building about the industry, and our robust product and service offerings
    • Advance our platform and improve servicing by learning the product inside out to best represent our client’s needs to the relevant teams

Skills you should HODL

    • This is a fully remote role requiring English fluency
    • Security and privacy focused
    • You must be willing to work evenings and weekends (rotationally)
    • Motivated by Kraken’s mission and creating a seamless support experience for our global client base
    • Crypto trading experience, preferably on multiple platforms
    • Fantastic communication skills in order to operate globally across multiple departments and stakeholders
    • Ability to multi-task and to handle high volumes of requests, all while creating a 6-Star experience for our clients Experience working within a metrics-driven environment is a must
    • Able to make quick decisions autonomously
    • Strong attention to detailPrior relevant experience in financial services, crypto, technology, and/or customer support
    • Excellent computer literacy and ability to learn and navigate new software using multiple platforms
    • Experience with compliance, fraud, account access, trust and safety, or other relevant operational domains is a strong asset.

Nice to Haves

    • Fluent in one of the following languages: French, Portuguese, Italian, German, Russian, Turkish, Chinese, Korean
    • Scheduling preference of working every weekend is ideal, but not required.

Interested so far? Here’s how the hiring process will look:

    • Pre-screen assessment – around crypto and customer support (to be completed in 72 hours)
    • Video screen with our Talent Acquisition team (30 minutes)
    • Interview with the team (60 minutes)
    • Final interview with team managers/directors (60 minutes)

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know

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Senior Manager, Talent Acquisition

What is Polygon Labs?Polygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable, affordable, secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions, including layer 2s (zero-knowledge rollups and optimistic rollups), sidechains, hybrid chains, app-specific chains, enterprise chains, and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps, unique addresses exceeding 225 million, over 1.2 million smart contracts created and 2.56 billion total transactions processed since inception. The existing Polygon network is home for some of the biggest Web3 projects, such as Aave, Uniswap, and OpenSea, and well-known enterprises, including Robinhood, Stripe and Adobe. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.Polygon Technology is looking for a Recruiting Senior Manager to help lead a team of recruiters and will be responsible for the recruiting strategy and execution efforts to keep up with our aggressive growth and hiring. This role requires strong business acumen with the ability to communicate and articulate business strategy and data to senior business leaders within Polygon Labs. You’ll be comfortable using data to set hiring plans across countries and will lead your team to deliver against these plans.

Responsibilities

    • Full Cycle Recruiting of Business & Technology roles at all levels- Intern to C-Suite.
    • Manage and develop recruiting team members 
    • Set team performance goals and metrics, timelines and a formal tracking process to measure and manage progress.
    • Develop and deliver recruiting strategies for new and existing markets
    • Influence multiple stakeholders within the business and across central teams
    • Shape business decisions based on data & analysis
    • Lead initiatives within the team to proactively build diverse candidate pools while leveraging all available talent channels
    • Participate in cross-business/cross-company special projects and initiatives related to talent acquisition

A Day in the Life

    • As a leader, the Recruiting Senior Manager will apply recruiting subject matter expertise to lead operational excellence in talent attraction, talent assessment and new market growth.Our primary focus is on building high quality diverse pipelines, simplifying our interview processes, and being more proactive in how we source and recruit.
    • This person will be responsible for supporting, planning, developing, and executing on recruiting strategies and other larger Polygon Technology initiatives including; top of funnel sourcing, recruiting best practices, and partnering with internal stakeholders on longer-term recruiting strategies.
    • The successful candidate will be a customer-focused recruiting leader with a passion for mentoring and developing a team of Recruiters.

Qualifications:

    • 8+ years of recruitment/HR experience in a Corporate in-house or Staffing environment.
    • 2+ years experience managing and coaching a recruiting team of direct reports.
    • 5+ years of experience working with recruiting tools and systems, including resume databases, internet sourcing tools, and spreadsheets (experience with Lever and LinkedIn Recruiter a plus!) 
    • Bachelor's degree (or equivalent experience)

What you need to succeed

    • Significant experience building and managing a high-performing team
    • Experience in a fast-growth, dynamic environment and managing multiple pipelines/priorities
    • Demonstrated track record in utilising data and metrics
    • Full-cycle business recruiting experience, with experience closing tough candidates, managing demanding clients and developing key internal partnerships
    • Experience building inclusive and diverse teams for recruiting and for the business
    • A good eye for talent with the ability to efficiently assess and teach others how excellent communications skills and confidence to be in front of internal and external leaders
    • Ability to prioritise workload and adapt to last-minute changes
    • Ability to maintain a friendly and approachable demeanor with reports, hiring managers and all members at Polygon Labs 

Polygon Labs PerksThe goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes, the following benefits:Remote first global workforceIndustry leading Medical, Dental and Vision health insurance fully covered for each employeeCompany matching 401k with 6% match$1,500 Home Office Set Up Allowance (life-time max)$2,000 Annual Employee Development Program$200 Annual Book Allowance Program Internet or phone reimbursementGenerous & flexible PTO and country-specific holidays1 company wide wellness Friday day off per quarterCompany issued laptopEmployee Assistance Programs*In certain countries medical, dental and vision is fully covered for any dependents. This is country and plan specific.*401k is for United States Employees onlyPolygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.Learn More about Polygon Labs |  | | | | | | |

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Client Onboarding Specialist – Philippines

Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.Before you apply, please read the  page to learn more about our internal culture, values, and mission.As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to , , and through our products like , , and .Become a Krakenite and build the future of crypto!Proof of WorkThe TeamOur Client Onboarding team is a critical component in ensuring that our newest clients join the mighty Kraken with minimal friction. Members of the Client Onboarding team have fantastic interpersonal skills, and a knack for assisting crypto newcomers while also remaining vigilant. While we greet each and every client with a smiling face and helping hand, we are always security-focused, and play a vital role in maintaining the secure integrity of Kraken. Acting as a gatekeeper, the Client Onboarding team comfortably escorts new users onto the platform, while stopping nefarious actors in their tracks. We use our cutting-edge tools, and situational awareness to identify where a client may experience difficulties, and provide them with top-notch guidance so that they can begin their crypto journey with Kraken. Client Onboarding Specialists are oftentimes the first point of contact for new users, which is why we take pride in being a friendly and approachable team that gets our clients started on the right foot.This is a fully remote role requiring English fluency, based in Philippines.  You must be willing to work evenings and weekends.You will have the pleasure of ensuring that new clients are provided with a world class service and a 6-star experience within the client’s early life with Kraken. The role will be part of a high-performing team supporting our clients round the clock, and with the best reputation for security in the industry.  The role is integral in connecting with clients, to ensure that barriers to clients’ success are removed.

The Opportunity

    • Work on client’s KYC documents, using KYC applications and email tickets
    • Review and verify the KYC documents submitted by the clients, to ensure documents are authentic and valid
    • Validate the Proof of Residence submitted by the Clients
    • Flag suspicious documents and escalate to the relevant team
    • Respond to the Client’s enquiries regarding their applications or to upgrade to a higher tier
    • Update Client’s information upon request
    • Comply to Kraken’s Anti-Money Laundering policies and procedures
    • Ensure that work is compliant to Kraken’s Quality and Risk guidelines
    • Provide 6 star experience to the Clients in every interaction
    • Ensure that process guidelines are followed in verifying the client
    • Work with the team to meet the business objectives
    • Leverage feedback for continuous improvement to the client onboarding process

Skills you should HODL

    • Minimum of 2 years experience in customer service or business support role in a global shared services setting
    • Strong cryptocurrency knowledge and passion
    • Deep understanding of client satisfaction, dissatisfaction and NPS metrics
    • Intellectually agile; able to grasp new concepts, ideas and changes to processes
    • Ability to explain resolution and step by step processes to clients or internal co-workers when necessary
    • Strong attention to workflow processes and details
    • Proper business email etiquette with expertise in building and maintaining strong relationships with clients
    • A high degree of personal organization and good time management
    • Innovative thinking and creative problem-solving
    • Highly developed interpersonal skills at all levels to achieve collaborative outcomes
    • Deep orientation in data privacy and security
    • Well-developed presentation skills and confident demeanor
    • Strong verbal and written English communication skills
    • Willing to work on a 24/7 rotating shifts, including holidays and weekends, and have Rest Days on week days
    • No attendance or schedule adherence issues

Nice to Haves

    • Experience with CRM software such as ZenDesk or Salesforce
    • Global Shared Services experience strongly preferred
    • Experience working in a financial account or any organization with high attention to risk compliance
    • Fluency in the following languages: French, Portuguese, Italian, German, Russian, Turkish, Chinese, Korean

Interested so far? Here’s how the hiring process will look:

    • Pre-screen assessment – around crypto and customer support (to be completed in 72 hours)
    • Video screen with our Talent Acquisition team (30 minutes)
    • Interview with the team (60 minutes)
    • Final interview with team managers/directors (60 minutes)

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know

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Head of Finance & Operations

What is Polygon Labs?Polygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable, affordable, secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions, including layer 2s (zero-knowledge rollups and optimistic rollups), sidechains, hybrid chains, app-specific chains, enterprise chains, and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps, unique addresses exceeding 225 million, over 1.2 million smart contracts created and 2.56 billion total transactions processed since inception. The existing Polygon network is home for some of the biggest Web3 projects, such as Aave, Uniswap, and OpenSea, and well-known enterprises, including Robinhood, Stripe and Adobe. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.Job SummaryWe are seeking an experienced and dynamic Head of Finance and Operations to join our team. This unique hybrid role requires a strategic thinker who can seamlessly navigate the complex financial landscape of venture capital while also overseeing the operational aspects of our firm. The successful candidate will play a pivotal role in managing our financial resources, optimizing operational efficiency, and ensuring compliance within the Web3 venture capital sector.Key Job Responsibilities

Compliance and Reporting:

    • Ensure compliance with regulatory requirements relevant to investments.
    • Prepare accurate and timely financial reports, including investor reporting and fund performance updates.
    • Manage audits, tax filings, and other financial compliance matters.

Investment diligence:

    • Work with the fund’s council to analyze investment documents and ensure the terms are aligned with the fund’s interests.
    • Evaluate investment opportunities, including deal structuring and negotiation.
    • Collaborate with the investment team to make informed investment decisions.

Operational Efficiency:

    • Implement and streamline operational processes to enhance efficiency and scalability.
    • Oversee fund administration, including fund accounting, fund operations, and investor relations.
    • Identify opportunities for cost optimization and operational improvements.
    • Work with legal counsel to manage legal and contractual aspects of investments.

Fund Accounting and Administration:

    • Set up and maintain accounts for the fund, ensuring accurate and transparent financial records.
    • Manage all accounting entries and financial transactions for the entire fund, including portfolio investments and expenses.

Investment Lifecycle Management:

    • Oversee the entire life cycle of funding investments, from initial due diligence through to exit strategies.
    • Coordinate and manage capital calls to secure funding for investments.

Tax Compliance:

    • Prepare and file taxes.
    • Ensure compliance with tax regulations specific to venture capital and web3 investments.

Limited Partner (LP) Distributions:

    • Manage and facilitate LP distributions ensuring timely and accurate payments to investors.
    • Handle distributions from existing portfolio companies to LPs.

Fund Profit and Loss (P&L):

    • Maintain and manage the fund's Profit and Loss statement, tracking revenues, expenses, and overall financial performance.
    • Provide regular P&L reports to stakeholders and investors.

Payroll and Benefits:

    • Establish payroll systems and benefits programs for employees in different regions, ensuring compliance with local regulations.
    • Manage payroll processing, including taxes, deductions, and benefits administration.

Fee Collection and Capital Calls:

    • Collect management fees and capital calls from Limited Partners in a timely and organized manner.
    • Maintain clear records of fee collection and capital contributions.

Audit Support:

    • Provide support during the audit process, ensuring all financial records and transactions are well-documented and in compliance with audit requirements.
    • Coordinate with auditors and ensure a smooth audit process.

What you’ll need- Preferred Qualifications

    • If you are a strategic financial leader with a passion for Web3 and venture capital, and you are ready to take on a multifaceted role in a dynamic industry, we encourage you to apply for this exciting opportunity. 
    • Proven experience in venture capital, private equity, or investment management. Web3 experience preferred.
    • Strong financial acumen and expertise in financial analysis, modeling, and reporting.
    • Familiarity with regulatory compliance requirements in Web3 and venture capital sectors.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced, dynamic environment.

Polygon Labs PerksThe goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes, the following benefits:Remote first global workforceIndustry leading Medical, Dental and Vision health insurance fully covered for each employeeCompany matching 401k with 6% match$1,500 Home Office Set Up Allowance (life-time max)$2,000 Annual Employee Development Program$200 Annual Book Allowance Program Internet or phone reimbursementGenerous & flexible PTO and country-specific holidays1 company wide wellness Friday day off per quarterCompany issued laptopEmployee Assistance Programs*In certain countries medical, dental and vision is fully covered for any dependents. This is country and plan specific.*401k is for United States Employees onlyPolygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.Learn More about Polygon Labs |  | | | | | | |

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Senior Software Engineer (Expression of Interest)

A bit about us:Immutable is a global technology company, powering the world of NFTs on Ethereum. We are on a mission to be the number one ecosystem for NFTs which empowers and rewards users.  Founded in 2018, Immutable is one of the fastest Australian companies to hit unicorn status, having raised more than AUD $300M+ and a valuation of AUD $3.5 billion.Our Immutable Engineering Team is the powerhouse behind the world's top gaming-focused NFT Trading Ecosystem. Our team builds user experiences that delightfully and readily meet the demands of planet-scale web3 games. We solve complex problems at the bleeding edge of technology and have tons of fun.Immutable can hire engineers across the Asia Pacific region. We can conduct all interviews and onboarding remotely and pride ourselves on our global experience. You can work from our Immutable HQ in Sydney, or we will provide a WeWork all-access pass in any major city. We also offer relocation packages to Australia!Our ambition is to make digital worlds real; we have incredible global growth plans as we strive to become the number one ecosystem for NFTs. A bit about the role:As a Senior Software Engineer, you will work in a high performing and passionate team focused on taking our flagship product suite to as many studios, players and gamers as possible. You'll help them build innovative growth features and incentive schemes to maximise this expansion. You'll have a lot of flexibility regarding tools, technology and architecture: most of your goals will be product-driven rather than tech-driven. Immutable aims to help businesses scale their creation and trading of unique digital assets. As Immutable helps businesses scale, we’re looking to scale too! We are searching for passionate software engineers who want to work on genuinely hard problems in the most exciting space in the world right now. You don’t need any blockchain experience, just solid engineering principles, good communication skills and a passion for learning about the future of digital asset ownership. Please note that this posting is an 'Expression of Interest'. We may not have a specific role for you, but we will be reviewing all applicants and reaching out as soon as a suitable vacancy becomes available.

You will have the opportunity to:

    • Gain exposure working in a Web3 development environment, including regular workshops and learning opportunities for blockchain development.
    • Work across a range of bleeding-edge technologies: Go, Typescript, AWS, PostgreSQL, Elasticsearch, Microservices, Event Oriented Systems, Terraform, exposure to Blockchain Development – Solidity
    • Be part of a collaborative team environment
    • Participate in team planning and product design sessions
    • Help estimate and prioritise proposed features
    • Work in an experimental environment, learning from customer feedback and iterating on products.
    • Work closely with your team members to ensure operational excellence for the services your team owns
    • Continually work with your team to iterate on ways of working.

We would love you to have:

    • 4+ years of deep engineering experience with extensive exposure to a product development environment
    • The ability to work comfortably across a range of technologies
    • The ability to teach best practices to junior team members
    • A passion for delivering fantastic products to our users
    • Effective communication skills, with empathy, allowing you to communicate effectively across a range of stakeholders
    • Start-up and scale-up experience would be advantageous 
    • An interest or keenness to upskill in the Web3 space

We are proud of the benefits that we offer for all of our employees globally.  Here is a snapshot: Attracting the best global talent:💸We commit to paying globally competitive salaries and contributions & we share our products' success through Employee Stock Options. We also support our US Employees with Medical and 401K Insurance💻 While we offer flexible working arrangements, we have an epic head office in the heart of Sydney and offer remote office hubs around the globe via a WeWork all-access pass📲We offer USD $500 WFH allowance to set up your home office and USD $600 per annum to put toward your internet and phone usage.Levelling up your growth🌱 We offer up to USD $1,350 per annum for any classes, courses or events to support your growth and development📚 Enjoy access to free online courses via UdemyHelping you thrive💆🏽‍♀️ Enjoy USD $800 per year to put toward your health and wellbeing🤗 Get 24/7 access to unlimited counselling for you and your family when you need it through our EAP Service🎁 Get premium access to mindfulness resources, online fitness classes and discounts at major retailers through PerkboxLeave when you need it the most: 👨‍👧‍👦New parents receive 12 weeks of paid leave in our gender-neutral offer. The birthing parent also gets an additional six weeks of leave for rest and recovery leading up to and after birth. We also offer Miscarriage Leave and extra leave for IVF treatments🎂 Enjoy 2 additional paid annual leave days at the end of the year and a paid day off for your birthdayAdditional Information: Immutable is committed to building and fostering an inclusive, diverse workplace. We believe in incorporating everyone's perspectives and experiences as this has been a significant driver of our success so far. For this reason, we strongly encourage candidates of all backgrounds to get in touch. Even if you don't meet all the job listing requirements, do yourself (and us) a favour by still applying! You'll likely bring something to the workplace that we haven't thought of yet, and we would love to hear from you. We are a 2022 Circle Back Initiative Employer – we commit to responding to every applicant.*A note to recruitment agencies: Our internal team has this role covered, so there is no need to reach out – We don't accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thank you!#LI-Remote

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